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My cookies won't clear.

My cookies won't clear. When I try, I still show 304 kb, and this problem has persisted for several days. Note that I clear my cookies and history each time that I shut… (read more)

My cookies won't clear. When I try, I still show 304 kb, and this problem has persisted for several days. Note that I clear my cookies and history each time that I shut down my computer.

Laura Bushey

Asked by Totallygirlylady 13 minutes ago

Issue with Uniswap extension

Hello I recently added a Uniswap browser extension to my desktop from your extensions tab. It is a bad program and it has stolen my seed phrase and subsequently all of t… (read more)

Hello I recently added a Uniswap browser extension to my desktop from your extensions tab. It is a bad program and it has stolen my seed phrase and subsequently all of the crypto from my metamask wallet. How is this allowed to happen?

Asked by joelavelle79 42 minutes ago

Cannot clear Firefox Suggestions from new tab page

No matter how many times I clear "everything" from history, I still see firefox suggestions on the new tab page from websites I visited months ago. This is really annoyin… (read more)

No matter how many times I clear "everything" from history, I still see firefox suggestions on the new tab page from websites I visited months ago. This is really annoying and could be embarrassing if you were on certain sites. I will NEVER understand why the default is to hang on to old data.....when it should be the opposite; users should choose to retain ONLY the history they choose to. I have CLEAR HISTORY when firefox closes checked....this is BROKEN please fix it

Asked by jcgood1984 12 hours ago

Allowing public access to my music file on my PC

Can i allow public access to my Master music file on my PC with your VPN, or is this not a good idea ? I have taken months collating it, around 50GB of album ETC. Al… (read more)

Can i allow public access to my Master music file on my PC with your VPN, or is this not a good idea ? I have taken months collating it, around 50GB of album ETC. All of which I have bought. I have a You-Tube premier subscription, which i am just exploring at the moment. It includes You-Tube Studio. I am an amateur music producer with some seriously nice kit & software etc, all for non commercial use, I would just like to share this resource ?? Is this possible? Is this safe ? Please kindly advise. Regards. Steve Hall Cambridge UK

Asked by Steve hall 19 hours ago

Last reply by markwarner22 17 hours ago

Facebook Messenger Problem - Not Receiving attachments

Hi Everyone! I'm on the very latest version of firefox and in the last few weeks when using messenger and someone sends me attachments and the like it won't work. Yet w… (read more)

Hi Everyone!

I'm on the very latest version of firefox and in the last few weeks when using messenger and someone sends me attachments and the like it won't work.

Yet when I fire up Chrome it works like a charm so I know its a setting or feature in firefox that I need to change.

Can anyone help?

Many Thanks!

Asked by Welshman1981 17 hours ago

how to block access to add-on tab ?

I want to restrict access to several websites on a Linux Mint laptop. Downloaded "Block Site" add-on, works perfect! But it's quite easy to go to add-on tab and disable … (read more)

I want to restrict access to several websites on a Linux Mint laptop. Downloaded "Block Site" add-on, works perfect!

But it's quite easy to go to add-on tab and disable it, how do I prevent this?

Asked by barry.duplicki 1 day ago

Last reply by TyDraniu 1 day ago

how to clear my cache and cookies cant find the menu button

I am so frustrated with trying to find out how to clear cookies and cache. I googled it and it has a simple step by step process, or so it seemed. When I went to website,… (read more)

I am so frustrated with trying to find out how to clear cookies and cache. I googled it and it has a simple step by step process, or so it seemed. When I went to website, looking for the 3 vertical lines, there were none. I have looked and looked. Can someone call me to walk me through this process? thanks

Asked by gwenivere7777 1 day ago

Last reply by ThePillenwerfer 1 day ago

McAfee - helper.exe

Hello, I have a problem with McAfee antivirus. I have Firefox installed and these are the logs from the antivirus: nt authority\system ran c:\program files\mozilla f… (read more)

Hello, I have a problem with McAfee antivirus. I have Firefox installed and these are the logs from the antivirus:

  • nt authority\system ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\windows\temp\nsd63ba.tmp\system.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • nt authority\system ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\windows\temp\nsd63ba.tmp\cityhash.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • nt authority\system ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\windows\temp\nsd63ba.tmp\litefirewallw.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • nt authority\system ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\windows\temp\nsd63ba.tmp\shelllink.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • nt authority\system ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\windows\temp\nsd63ba.tmp\accesscontrol.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • nt authority\system ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\windows\temp\nsd63ba.tmp\userinfo.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • PCNTB\user ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\users\user\appdata\local\temp\nse6715.tmp\system.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • PCNTB\user ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\users\user\appdata\local\temp\nse6715.tmp\cityhash.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • PCNTB\user ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\users\user\appdata\local\temp\nse6715.tmp\shelllink.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • PCNTB\user ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\users\user\appdata\local\temp\nse6715.tmp\accesscontrol.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.
  • PCNTB\user ran c:\program files\mozilla firefox\uninstall\helper.exe, which accessed the file c:\users\user\appdata\local\temp\nse6715.tmp\userinfo.dll, violating the rule "running files from common user folders". access was allowed because the rule wasn't configured to block.

Is it ok? Is this a legitimate process?

Thank you.

Asked by JP 2 days ago

Ads every update

How do I stop Firefox from opening pop-up ads every time it slowly installs an update? If you can't answer, I don't mind switching to a browser that isn't losing market … (read more)

How do I stop Firefox from opening pop-up ads every time it slowly installs an update?

If you can't answer, I don't mind switching to a browser that isn't losing market share for eighty straight quarters due to features exactly like this.

Asked by troyjasper 2 days ago

Last reply by James 2 days ago

firefox upload coming up when trying to insert file (document) in web John Hopkins

I keep getting a firefox upload display for a old file explorer. I should be showing the current file explore data. Why am I getting the message 'firefox upload and not j… (read more)

I keep getting a firefox upload display for a old file explorer. I should be showing the current file explore data. Why am I getting the message 'firefox upload and not just file explorer. When I first check the computer 10 my current updated is displayed un the tag at top as file explorer Thanks, Perry

Asked by frogbadhairday 2 days ago

Cookies on my website - from Japan & China

Recently on line viewing panda webcams (thinking I was at zoo in California). Unfortunately, China and Japan both picked up during this viewing. I am no longer… (read more)

Recently on line viewing panda webcams (thinking I was at zoo in California). Unfortunately, China and Japan both picked up during this viewing. I am no longer able to simply delete cookies - due to constant updates. I have attempted to delete them - following asst., information that is available. I am 82 years old - and not that savy with a lot of the computer instructions on line.

ANY suggestions and/or help - appreciated more than you know.

Asked by phyllis24153 2 days ago

Address Auto Fill

Why does Firefox keep asking to save an address when I have addresses auto fill disabled. The check box is not selected yet anytime FF has an address on a site, it promp… (read more)

Why does Firefox keep asking to save an address when I have addresses auto fill disabled. The check box is not selected yet anytime FF has an address on a site, it prompts me to save it. Very annoying.

Asked by Todd 4 days ago

"Your browser is being managed by your organisation" I am not affiliated with an organisation. How do I remove this?

I have scanned my PC for viruses with Windows Defender multiple times and it says there is none. There is no plugin which could sabotage my browser and I have downloaded … (read more)

I have scanned my PC for viruses with Windows Defender multiple times and it says there is none. There is no plugin which could sabotage my browser and I have downloaded the browser from the official website and keep it updated. Please help me resolve this issue.

Asked by Arandomgguy x_x 4 days ago

  • Solved

Website persistent on staying in cookies

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settin… (read more)

Hi there, in my settings in firefox: there is a website that refuses to go away from the "Manage Data" section of the "Cookies and Site Data" section of my Firefox settings. I will select to remove all of the cookies ever, and even when I refresh the settings page, or close and restart the App, or turn my computer off and on again, it is still there. Strange! I would like assistance with this.

of note, I've checked w/ third party extensions that manage cookies, and that website doesn't show up when I manage cookies via said extension.

I have MacOS Big Sur, 11.7.10. I have the latest version of Firefox.

Thank you!

Asked by julia 6 days ago

Answered by cor-el 5 days ago