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Firefox Browser won't save passwords

I have a new computer and installed Firefox. In my setting i selected to save passwords but it never gives me that option to save them. I am on version 96.0.2 64 bit. Al… (read more)

I have a new computer and installed Firefox. In my setting i selected to save passwords but it never gives me that option to save them. I am on version 96.0.2 64 bit. Also i have tried to synch my passwords from other browser and they are not transferring over to my new broswer. Not sure why this is happening/not happening

Asked by mhjets14 23 minutes ago

my email has been taken over

sandeemost@aol.com has been breached and taken over. I have not been able to receive emails since 1/19/22. I have had this email for 30 years but someone now has contro… (read more)

sandeemost@aol.com has been breached and taken over. I have not been able to receive emails since 1/19/22. I have had this email for 30 years but someone now has control. what do I do? They have used my email to solicit google play cards from anyone connected to my account. I don't know who to report to. I have emailed aol twice but mine is a free account so I don't hear from them. HELP an alternate email is june26sm@gmail.com please answer me there as I don't receive on aol account.

Asked by Sandee 3 hours ago

Last reply by FredMcD 49 minutes ago

I have a problem paying a bill in the USA

I must renew my Passport and it costs $120 and in the past I have done it with my Visa Card. But now for some reason it doesn't work any more. The US Government seems t… (read more)

I must renew my Passport and it costs $120 and in the past I have done it with my Visa Card. But now for some reason it doesn't work any more. The US Government seems to think that the problem is with Visa! The problem is when I try to write the number of the Vise Card in the box that is provided, it only accepts 13 of the numbers that I type in, and not all 16. They suggest that the problem is with my Browser, and not with their s/w. Does Mozilla give problems when people like me, who want to send money from Germany to the US Government in America?

Asked by warp4dennis 1 hour ago

Last reply by jscher2000 1 hour ago

Incorrect Timestamps in Gmail When Using Firefox

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamp… (read more)

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamps do not occur when checking Gmail, using Chrome and other browsers; so it appears to be something occurring only with Firefox.

I communicated with Gmail support staff; and they think it may be due to Firefox's anti-fingerprinting configuration settings that sandboxes the session to the point where the browser has no idea which timezone you are in. The timezone then gets sets to UTC time for everyone, rather than the timezone set on the individual computer.

The only option to get back the correct timestamp in Gmail, using Firefox, is to disable the the anti-fingerprinting value in about:config. However, this then disables other anti-fingerprinting privacy protections.

Is it possible for Mozilla to add an option to leave the timezone out of your anti-fingerprinting configuration settings, as that information is not really giving much privacy info away about anyone?

Please advise, and also let me know if there is a work-around to get my correct timestamp back in Gmail, without disabling anti-fingerprinting in about:config

Thank you for your attention to this matter and any assistance you can provide.

Asked by lmruffolo 1 day ago

Last reply by lmruffolo 11 hours ago

  • Solved

Ask to save logins and passwords for websites

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill lo… (read more)

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

Asked by MM555 3 months ago

Answered by MM555 3 months ago

  • Locked

Trust Manager con't

(This note is a reply to a thread that was started late last week. For some reason, I wasn't able to access the details again when I came back to it today.) The problem… (read more)

(This note is a reply to a thread that was started late last week. For some reason, I wasn't able to access the details again when I came back to it today.)


The problem is I'm having trouble accessing protected files from my employer.

A grey message box comes up when I try to do so that reads as follows:

"Currently in safe reading mode. This document cannot connect to:

https://learninghub.phsa.ca/courses/20165/react-adult-protection-curriculum-models-1-overview-of-legislation-and-documentation

If you want to enable this function, please check the Trust Manager preferences to disable safe reading."

When I go to 'Preferences' and click on Trust Manager, I'm still not able to access the protected files.

PS I was unable to take a screen shot of this grey box.

Asked by gloriathiessen 1 day ago

Last reply by jscher2000 18 hours ago

Access denied error 21 message

I am experiencing this issue ONLY in Firefox, not in Edge or Chrome. Thus, it tells me it's not my Windows security settings or my antivirus security settings. The issue … (read more)

I am experiencing this issue ONLY in Firefox, not in Edge or Chrome. Thus, it tells me it's not my Windows security settings or my antivirus security settings. The issue is with the website ancestry.com and ONLY in one specific section: When I want to create a story and add it to an ancestor's profile page. It doesn't matter if I copy and paste something or if I just enter text manually. When I try to submit it I receive an Access denied error 21 message saying access is blocked by security settings. Furthermore, the stories I have already added to ancestor's profile pages are no longer visible on Firefox - there's just a blank white screen. However, again, they are readily visible in both Edge and Chrome, which again tells me this is not a Windows setting or an antivirus setting or even a firewall setting, but a Firefox setting.

For the life of me, I cannot figure this out. I've tried to google Access denied error 21 but I get absolutely no results. I've tinkered with my security settings in Firefox and nothing helps. I've cleared cache and cookies over and over again. I've even gone so far as to disable both my firewall and antivirus program temporarily and again, no difference.

I like to research in Firefox, but with all the new changes to layout and now this problem, I'm really getting fed up. Any help with this would be very much appreciated.

Asked by kentuckywoman2 1 day ago

Last reply by FredMcD 22 hours ago

Trust Manager

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not be… (read more)

I'd like to enable the Trust Manager for a series of PDF files. However, even though I've tried several times to do so through the Edit/Preferences function, I've not been able to do so. Nothing changes. I remain unable to access the docs.

Please help to enable this function?

Asked by gloriathiessen 3 days ago

Last reply by gloriathiessen 21 hours ago

Need old account login either revived or deleted.

I have a login but didn't want to have sync issues with an old desktop so turned it off. Now I want to use it again to sync phone and new laptop. I have an email/password… (read more)

I have a login but didn't want to have sync issues with an old desktop so turned it off. Now I want to use it again to sync phone and new laptop. I have an email/password but it won't let me in and sets me on a long goose chase ending up with something I need to scan but that scan never shows up. I now have a new account, but can't add a secondary email because "account exists". I need my old account either revived (most preferred option, in that case I want the current account deleted) or, if that is too much to ask for, I want the old account deleted, and I can add a secondary email added to this account. Hope this is clear. Thanks for the help.

Asked by receptionist4 23 hours ago

Using Bing on Firefox

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I ty… (read more)

When I would go into Bing, I would go into settings and change from "Moderate" to "Strict"; I would also uncheck "Search Suggestions" so suggestions don't fill in as I type. Then I would click "Save". Until recently, these settings held with no problem. Now after I click "Save" and go back to the main screen in Bing (or come back to Bing after being somewhere else), I'm back to "Moderate" and suggestions fill in as I type. Microsoft claims this is Firefox's issue and needs to be fixed at Firefox's end. Others are posting on Microsoft's answers forums, some also using Firefox, but not all. I love Firefox and I'm not changing to something else, so can you tell me how this Bing issue might be fixed? Thank you.

Asked by mrshvd3 1 week ago

Last reply by mrshvd3 1 day ago

my email address

Somewhere along the line, my email has been accidently changed by me from 63 to 53. I am not getting my emails for 63. Can you change it for me? it should read ...63 @… (read more)

Somewhere along the line, my email has been accidently changed by me from 63 to 53. I am not getting my emails for 63. Can you change it for me? it should read ...63 @gmail.com thanx

Asked by marylouperry63 1 day ago

Last reply by FredMcD 1 day ago

  • Solved

how do i get rid of the black popup box that says password required Mozilla firefox please enter the primary paswor

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password. … (read more)

When i go to a website that requires a password I get a black box that pops up In the box it says Password Required - Moizilla Firefox Please enter the primary password.

How can i make that go away.

Asked by phillipesides 1 day ago

Answered by cor-el 1 day ago

Login from New Device

I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent… (read more)

I like to use Firefox to manage my websites which are Big Commerce sites. Every time I login into Big Commerce it puts up a message, "Login from New Device" see code sent to your email. Why does this happen? Is there a setting that I can change to fix it? Thanks in advance.

Peter

Asked by peteroc 1 day ago

Last reply by cor-el 1 day ago

  • Solved

Firefox 96 - block autoplay still doesn't work

I know it gets posted a lot but none have actual working answers. I have autoplay to be blocked on all sites, I will never want any site to autoplay anything, I'd rather… (read more)

I know it gets posted a lot but none have actual working answers. I have autoplay to be blocked on all sites, I will never want any site to autoplay anything, I'd rather not be ever to ever start the video than for autoplay to happen.

I've checked the about:config against other posts say are the answer but it it's never solved this.

Upgraded to firefox 96 and the problem persists - haven't checked much yet but instagram.com is certainly playing every post.

Asked by Frank & Jen 1 week ago

Answered by TNorth 1 week ago

change my password

i changed my gmail password and now firefox does not recognize that password at log in. I cant remember my old log password. Is it possible to change my password in an e… (read more)

i changed my gmail password and now firefox does not recognize that password at log in. I cant remember my old log password. Is it possible to change my password in an existing firefox log in on my other computer? I do not want to loose all my links and passwords. can i change my password in an existing Firefox log in on my other computer?

Asked by MPaz 2 days ago

Last reply by FredMcD 1 day ago

Consistent Secure Connection Failed Error Message from Firefox

I am consistently getting the same error message when I try to access well known sites like google, dropbox, amazon, etc. It is: Secure Connection Failed An error occur… (read more)

I am consistently getting the same error message when I try to access well known sites like google, dropbox, amazon, etc. It is:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.     Please contact the website owners to inform them of this problem. Learn more…

Then it offers trying again which never works. Google and Chrome browsers work fine from the same computer and this is happening on several of my computers, not just one.

Asked by jon.northrup 2 days ago

Last reply by FredMcD 1 day ago

Firefox Notifications

Both my wife and I have lost work and time due to Firefox notifications. I have seen my wife throw her hands up and ask me what to do because she has been hacked and now … (read more)

Both my wife and I have lost work and time due to Firefox notifications. I have seen my wife throw her hands up and ask me what to do because she has been hacked and now all it will let her do is change her Firefox color theme or whatever else Firefox is pushing. For people with physical or other handicaps these notifications are extremely stressful. I did the research (4hours) in Firefox archives and getting caught in the Firefox loop that took me back to the same wrong information. BTW, where is the "options" category in Privacy and Security? I have installed a block though I doubt it will work and would like to hear the correct way to stop or derail Firefox notifications. Suggestion: Use a pop up message like a sticky note instead of de-prioritizing the web page I am attempting to or looking at. I could be contacting poison control since I can't hear or (this actually did happen) researching what to do with explosives in my back yard that are smoking and dripping that I just plowed up AND the local law is a 1-800 number and will get back to me when they listen to their machine. When my freedom of choice is taken, it pushes me to not support the taker. If I can be of assistance let me know and I will do what I can to improve the Firefox notification scenario.

Asked by docbooth 3 days ago

Last reply by jscher2000 1 day ago