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  • Archived

all my accounts on website log in times out

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, … (read more)

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, tried to sign it it wont let me, 2 tries change password it states im locked out, what is going on

Asked by Dieter Hinkelmann 1 year ago

Last reply by Dieter Hinkelmann 1 year ago

  • Archived

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Notbytes with Firefox logo??

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobs… (read more)

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobson

Asked by JohnD 1 year ago

Last reply by James 1 year ago

  • Archived

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox UI elements suddenly became color inverted/black

Hello, Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some ic… (read more)

Hello,

Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.

On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.

What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember

None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.

Thank you!

Asked by laurian_radu 1 year ago

Answered by laurian_radu 1 year ago

  • Archived

my internet provider's website blocked

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account. I have worked with their techs on two occasions to resolve any pos… (read more)

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account.

I have worked with their techs on two occasions to resolve any possible issues on their end. We have determined that the problem is with Firefox/Mozilla's security, as they show no blocks on their end.

We tried with a new account, new passwords, but are still blocked. Please advise. I have enclosed a screen shot of what happens when logging in.

Asked by drvansteiner 1 year ago

Last reply by James 1 year ago

  • Archived

Home Page

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already … (read more)

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already logged in to my account, or do I have to just sign in every time. I hope I'm making myself clear - I don't know if I'm using the right terminology here.

Asked by Katrina McBride 1 year ago

Last reply by SuMo Bot 1 year ago

  • Archived

firefox slow to start/load

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain … (read more)

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain web sites loading e.g. Youtube, MSNBC, AOL mail etc. It's never consistent. The cache is clean and I've saved all the relevant cookies, I checked my internet provider and they are having no problems and I don't seem to be having any internal hdw issues e.g. ethernet cable connections etc. I reinstalled FF-not a clean install and seemed to help for a time. Do I have any options other than a refresh? I don't seem to be having the same issues with Edge or Chrome. All W11 updates are current. I look forward to anyone's comments.

Asked by arejfour 1 year ago

Last reply by arejfour 1 year ago

  • Archived

problem with Firefox at start is outgoing via port 443 to ....

Hello to you up there ! I have Windows 11 - 23H2 up to date ! since 21/1/2025 each time I start Firefox (up to date 134.02 - 64 bits) I get a warning from Malwarebyte… (read more)

Hello to you up there ! I have Windows 11 - 23H2 up to date ! since 21/1/2025 each time I start Firefox (up to date 134.02 - 64 bits) I get a warning from Malwarebytes Browser Guard that blocks a outgoing request coming from Firefox via port 443 to the IP 82.221.136.1 ( = welcometothemachine.co …. what is that ?? analytics ? AI  ??) .... I am asking myself why is Firefox trying to go to that IP because I never did ask for something like that and how to delete the whole request every time now .... (CCleaner does nothing when used) ... bizarre bizarre behaviour yes ! Who can answer me. Can you please also answer me on geomar@scarlet.be because I would not like to miss the answer ? Thanks.

Asked by geomar2 1 year ago

Last reply by geomar2 1 year ago

  • Archived

Website pages will not load.

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that… (read more)

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that didn't help. In the verification lock icon in front of the address it says the connection is secure. But below it states the Connection verified by a certificate issuer that is not recognized by Mozilla. Prior to 1/22/25, I had no issues opening this or other websites. It doesn't matter if I have my VPN turned off or not, the website does not open. Was the Mozilla update of 1/22 the cause? If so, how do I rectify the issue I currently have? If not, how do I rectify the issue I have?

Asked by nemesis56 1 year ago

Last reply by jonzn4SUSE 1 year ago