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Firefox now saves files that I only wanted to open

Please, give us a way not to save files that I just want to open. For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself. Now I need to… (read more)

Please, give us a way not to save files that I just want to open.

For instance, I open a PDF to read it. If I want to save it, I'm able to save it myself.

Now I need to check and delete many files that are in my Downloads folder, which is a huge waste of time.

Thank you for considering my opinion.

Regards

John

Asked by cc17 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (read more)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 1 year ago

Answered by Mandelbrot1 1 year ago

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lost my tabs from the previous section again. I've read many solutions but still can't figure it out.

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed … (read more)

I lost my tabs from the previous section again. I've read many solutions but still can't figure it out. It's not as simple as restore since not there and not even greyed out. I've gone into the file and tried to tweak it. I really like to know a simple way to find out especially where it says my information may be synced with other devices and I'm not sure how to even check that because when I went to look it wasn't clear to me either. I'd like to know how to restore my previous session and if I can't I would like to at least know that I'm synced to other devices and how to find the information there and how to restore it again when it happens the next time since it's happened to me so many times over the years

Asked by Bill Keeting 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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will not print--just rotates forever with no action to print, just spins and spins

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "pr… (read more)

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "print preview" comes on and the little spinning doohickie just goes round and round. Is there no one who can tell us how to stop this and print a simple article? It's like Biden, it just spins and spins and does nothing.

Asked by rhnunn 1 year ago

Last reply by JeffBr 1 year ago

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yahoo mail tab closes unexpectedly in Firefox 106.0.1 (64-bit)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but… (read more)

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but I can't figure out if this happens with an exact action of mine. I believe it closes either when I read a yahoo mail or view an attachment, but also randomly even if I am visiting another irrelevant page on another tab of Firefox, when I suddenly discover that this exact tab (yahoo mail) has been closed. This never happened on my previous NB with win 10. Is this a win 11 problem?

Asked by panhatzi 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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i can't play some (but not all) youtube videos with firefox 106.0.3

i can't play some (but not all) youtube videos. they do play on other web browsers. the message is "an error occured, please try again later. playback ID is ... " i'… (read more)

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

Asked by ruthtoby 1 year ago

Answered by ruthtoby 1 year ago

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Support phone number?

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the foru… (read more)

My friend has been having issues with her account after getting a new PC. She is looking for a Mozilla support phone number or email, and has asked me to post on the forum. We've been through the self help portal and looked around all over the contact page. Any pointers are appreciated.

Asked by sapphiremacaw 1 year ago

Last reply by sapphiremacaw 1 year ago

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Manjaro Linux Netflix subtitles too small FIrefox

My Manjaro is XFCE Desktop. Firefox Netflix subtitles were extremely small (unreadable). I just inserted a different desktop "Gnome" on the same Manjaro installation. It … (read more)

My Manjaro is XFCE Desktop. Firefox Netflix subtitles were extremely small (unreadable). I just inserted a different desktop "Gnome" on the same Manjaro installation. It is the same Manjaro installation on the same computer but a different desktop I was playing with and I can switch between desktops. The problem disappeared with the Gnome desktop. Going back to the XFCE desktop the problem was still there. I never came across the relationship of the desktop to this problem in my readings. With Google Chrome on the XFCE the subtitles were readable. This is not a problem for me since I could use Google Chrome even though Firefox is my Browser of choice. For some things I must use Google Chrome like my US Army retired finance because Firefox is not recommended and doesn't work right. I do not like that the email address needs to be signed into to change things on Google chrome. On Firefox I just have to establish a local password. I am providing this for your information because I am able to use the computer to watch Netflix on my Manjaro XFCE setup. This information may help someone to find a solution if they are interested. I am going to have to see if there is some package that I can add to XFCE to correct the problem.

Asked by edrobinov 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox keeps freezing

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with G… (read more)

I was directed here from Mozilla Connect. Since the update a few days ago, my Firefox browser keeps freezing permanently. It seems to happen mostly when I interact with Google Search (sometimes just loading Google will cause it) but it does happen occasionally on other sites. When it freezes this way, the only fix is to End Task and reload. It will successfully reload to the state it was in just a few seconds before freezing. I'm on Windows 10. I keep everything (OS, browsers, etc.) up to date, so I doubt that would be a factor. I wonder if there could there be an issue with a Google-based script (hence it occurring on other sites)? I don't know how I'd test for that.

Asked by Jarieスイセン 1 year ago

Answered by Jarieスイセン 1 year ago

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Backup/Exported Bookmarks files (.json/.html) aren't the same (checksum) between Synced devices

Hi, thanks a lot in advance and sorry to bother. :) I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookma… (read more)

Hi, thanks a lot in advance and sorry to bother. :)

I have a couple of desktop/laptop devices synced with the same account. When I make a backup/export of my bookmarks in each device (.json/.html files) the checksums of those files don't coincide between devices. Nevertheless, if I open the exported HTMLs in Firefox and save them as Text Files, the resultant files have all the same checksum (sha256sum), i.e., are all the same.

Is this how it is supposed to be? Or should my bookmarks JSON/HTML files be exactly the same in all devices and something is wrong?

Thanks a lot in advance.

Asked by rv 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmarks in Bookmarks Toolbar have disappeared as well as all bookmarks

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my … (read more)

All my bookmarks have disappeared from bookmarks. I restored bookmarks in the menu folder but my bookmarks in the bookmarks toolbar are still missing. How can I get my bookmarks in my bookmarks toolbar back?

Asked by cspirit 1 year ago

Answered by cspirit 1 year ago

  • Archived

YOU LOST MY ENTIRE HISTORY WITH YOUR 'UPGRADE'!!!

I closed my browser and a "new version" of Firefox was installed. MY ENTIRE HISTORY WAS ERASED!!! I CANNOT "RESTORE PREVIOUS SESSION".... I AM N O T HAPPY! WH… (read more)

I closed my browser and a "new version" of Firefox was installed. MY ENTIRE HISTORY WAS ERASED!!! I CANNOT "RESTORE PREVIOUS SESSION".... I AM N O T HAPPY! WHY WOULD YOU DO A THING LIKE THIS? GET MY PREVIOUS SESSION BACK AND ALL MY HISTORY! THERE ARE OTHER BROWSERS.... I HAVE USED FIREFOX FOR YEARS AND THIS IS THE FIRST TIME THAT I HAVE BEEN ABSOLUTELY ENRAGED! WHY DON'T YOU ASK US IF WE EVEN WANT AND "UPGRADE"! PLEASE RESPOND!

Asked by DrRitaDrama 1 year ago

Last reply by Terry 1 year ago

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Notes by Firefox by Mozilla Firefox Add-On, has corrupted my Bookmarks

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks… (read more)

I added an Add-On to try it called [by Firefox by Mozilla Firefox] Notes by Firefox by Mozilla Firefox which I have since removed as the Add-On has corrupted my Bookmarks. When I click 'Show Sidebars' my Bookmarks don't show (thought they are there) but it's as though the font is white making it impossible to see them.

If I click Bookmarks I can see them and/or when I click on Manage Bookmarks that option opens and I can see all my Bookmarks. This only happened after I added "Notes by Firefox by Mozilla Firefox" Add-On. I was thinking there could be possibility it could have been caused by changing the appearance to Dark Mode, (for example Facebook or Twitter, etc).

There must be a better fix then to refresh / restore Firefox to its default settings as I have about 90 Tabs Open

Asked by Teagan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Sites are opening on their own on Firefox - sites I don't want to waste my time on . . .

I recently joined some hideous dating sites and then decided very quickly they were not for me - I deleted my accounts - yet these hideous sites keep opening up tabs on m… (read more)

I recently joined some hideous dating sites and then decided very quickly they were not for me - I deleted my accounts - yet these hideous sites keep opening up tabs on my Firefox by themselves - advertising their sites. They just don't want to let you go after they get your information and are super aggressive about their lame products. I have emailed them - spoken to them on the phone - deleted them manually from my browser history - have listed them in the Firefox BLOCK section (Privacy and Security) - and yet these God damn sites keep opening. So I am assuming adware infection (although I have no idea?) I am not a computer wiz - I work on the computer and know my programs but do not know much about how the computer functions. Does anyone have an answer on how I can PERMANENTLY eliminate these horrible sites forever. I just want them gone - gone - gone - they are annoying and time consuming to keep deleting!!! I have used Firefox for a zillion years and have always liked it - but if I can't get rid of these insidious sites - I will be forced to change my browser to one that actually protects my machine after I use their system tell it to do so! Anyone have a suggestion? Thanks so much - appreciate any help on this!

Asked by abworldwide 1 year ago

Last reply by Terry 1 year ago

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How do I get rid of "sign in with Google" popups?

Lately, "Sign in with Google" popups have been occurring on MANY websites including sites like Overstock, Ebay, and others. I hate google and in no way would I EVER give… (read more)

Lately, "Sign in with Google" popups have been occurring on MANY websites including sites like Overstock, Ebay, and others. I hate google and in no way would I EVER give them my logins and passwords. So why is firefox throwing that popup on my websites? How do I block it? Have you gone over to the dark side and are you now using the Chromium browser????

Asked by ajenn55 1 year ago

Last reply by Terry 1 year ago

  • Archived

How to get the name of an add-on I already deleted

Today I have noticed I was using an adblock extension, which is not in the Firefox store anymore. After further inspection I have noticed I was not using the original uBl… (read more)

Today I have noticed I was using an adblock extension, which is not in the Firefox store anymore. After further inspection I have noticed I was not using the original uBlock Origin but some sort of a clone which had a very similar logo and practically the same name. I have removed that extension from the browser and now I have uBlock Origin, however, I wonder if any data was stolen while using it (passwords, personal names, credit card information, etc.).

My question is, is there any history stored locally, where I could see what permission, I gave to the clone version of uBlock Origin? At this point I don't even know the specific name of that add-on, is it possible to at least get the name? That way I would look up what I was using.

Also, are there any known scams, where uBlock Origin clone was in the Firefox store and it gathered personal data? So far I am familiar with the fake ad blocking extensions that was “cookie stuffing,” and used that for an ad fraud scheme.

Thank you for your time and help.

Asked by ca40 1 year ago

Last reply by ca40 1 year ago