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Finding saved bookmarks from an external drive

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried eve… (read more)

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Asked by claudinelwlr 6 hours ago

Last reply by cor-el 3 hours ago

My email address has to change as Internode has closed down

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email addres… (read more)

Craig Davies is my name and I live in Adelaide Australia. 10 Days ago I received advice that my email address is closing in a week so I have had to get a new email address. I can't work out how to change my email address and password in your records. My new email address is [edited] @gmail.com My old email address was [edited] @internode.on.net. Can someone please advise me how I notify firefox of this change

Asked by daviescj 1 day ago

Last reply by James 1 day ago

downloading from Firefox

Dear Community, Been having a problem with downloading for about 2 weeks now. I am doing a course in Ethical Hacking, and have been told to download an .ova file from t… (read more)

Dear Community,

Been having a problem with downloading for about 2 weeks now.

I am doing a course in Ethical Hacking, and have been told to download an .ova file from the internet. The download is 8.5 GB.

However, it has failed on, now, 8 occasions. The nearest it has come, is it has downloaded 5.1 GB.

Could anybody recommend another tool to download files better and quicker? This course is now almost halfway through and I still have not managed to download the software. Any suggestions would be most welcome. Could it possibly be the case that my anti-virus, Microsoft Defender, is not letting the download through? If so, how could I switch the anti-virus off, please?

Marek

Asked by MAREK_WES 1 day ago

Downloads fail

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeate… (read more)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Asked by gingersewsinsc 2 days ago

Last reply by cor-el 2 days ago

Browser failure, endless crash

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this. You should try harder to release bugfree software ... Wh… (read more)

I just updated my Firefox browser. Now it doesn't work: "tab is crashed" - an endless chain, always again this.

You should try harder to release bugfree software ...

What about short-time help?

Asked by ha_leonhardt 2 days ago

Last reply by cor-el 2 days ago

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens. I can access it on google chrome but not on Firefo… (read more)

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Asked by btlandy1 3 days ago

Last reply by cor-el 2 days ago

unable to recover my saved bookmarks and history

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help m… (read more)

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back

Asked by Amit Singh 2 days ago

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (read more)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Asked by Chris 3 days ago

Last reply by James 3 days ago

  • Locked

trouble updating

Duplicate thread, continue at /questions/1432649 I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. B… (read more)

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

Asked by Chris 3 days ago

Last reply by James 3 days ago

I changed Mac device and my firefox looks completely different

Dear Mozilla Team, I hope you're doing well. I have a question because I am not sure about things how works when someone changes a device. 3 days ago I changed my Mac dev… (read more)

Dear Mozilla Team, I hope you're doing well. I have a question because I am not sure about things how works when someone changes a device. 3 days ago I changed my Mac device to a new one and however I logged in with my profile my Mozilla Firefox looks completely different and I would like to know which version I used let's say a week ago and what is the version now, is there a way to figure out this? Honestly, I don't like this version and I would like to get back the old one or the old customization. Can you check this for me please? Thank you, Richard.

Asked by richard.nemeth1 3 days ago

Missing bookmarks etc

Hello I have recently had to reload my laptop. Before I did so I synced all my passwords, bookmarks, history etc. When I have reloaded Firefox onto my device all my data… (read more)

Hello

I have recently had to reload my laptop. Before I did so I synced all my passwords, bookmarks, history etc. When I have reloaded Firefox onto my device all my data is missing. Please can you help as I need all my passwords and bookmarks for work.

Thanks

Charlotte

Asked by charlotte.poole 3 days ago

Best Firefox version for Windows 7?

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have re… (read more)

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

Asked by jhughey 4 days ago

Last reply by James 4 days ago