Hamburger menu won't open and downloads won't download

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads… (read more)

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads refusing to download and the hamburger menu in the menu bar doesn't react when left clicked at all.

Asked by Loke Matthews 6 hours ago

Why doesn't Facebook work on Firefox?

Using Facebook creates an "Isolated Web Content" which makes the page run slow then crash. This has been happening for years, now and means I increasingly just don't use … (read more)

Using Facebook creates an "Isolated Web Content" which makes the page run slow then crash.

This has been happening for years, now and means I increasingly just don't use Firefox, switching to Chrome, instead.

This affects Facebook on my Mac (Sequoia) and PC (Windows 11) machines.

Asked by stuadh1 7 hours ago

I can not get PC Express to work in Firefox or in Chrome or Edge. I keep getting the PC Express Sign On screen.

I have a problem trying to get the app PC Express past the sign in. The app is part of the yourindependentgrocer.ca app. I have used Firefox, Chrome and Edge and have enc… (read more)

I have a problem trying to get the app PC Express past the sign in. The app is part of the yourindependentgrocer.ca app. I have used Firefox, Chrome and Edge and have encountered the same problem. I use Proton for my e-mail and I have used all their apps for my computer. I recently changed the start up app from judymk@protonmail.com to judymk@pm.me. I don't think this is a problem as Proton says the app should not care what protocol is used as it translates the same regardless of what app is used. I would appreciate any help with this.

Asked by Bev 7 hours ago

how do i get my data from pocket back

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of arti… (read more)

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of articles. When mozilla acquired pocket I was so happy that it was taken over by a stable company. I had to take a year off from the project and I return to find this. I somehow missed the one email notifying me it was shutting down. My firefox search page to this day still gives me articles under a heading that reads "recommended by pocket" Is there any way to check if any of the info connected with my account still exists?

Asked by firecircus 7 hours ago

Last reply by Balázs Meskó 7 hours ago

Change Mute Button in Tabs or Change Max Tab Size

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; no… (read more)

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

Asked by VVulture 1 day ago

Last reply by VVulture 7 hours ago

Where are my bookmarks ... AGAIN!

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser an… (read more)

I have been a user of Firefox for many, many years (it is my default browser) and as of today I am extremely upset with you. Once again I go to use my favorite browser and all my bookmarks have been removed. THIS IS THE SECOND TIME SINCE THE NEW YEAR 2026.

I spent a great deal of time putting the bookmarks together that hold all the links to clients and their respective sites, along with all the places I have applied to and was about to apply, and today, again, they have all disappeared.

So, give me a reason to keep using your browser? As of this point, I am going to move to another browser and begin setting up all the bookmarks that I remember ... thanks for what seems to have become a HUGE problem with Firefox and blowing away my bookmarks and making me reset everything.

I have used Firefox when everyone told me to move to another because I believed you were the best at protecting my browsing experience and you didn't disappoint. But these last two times you have removed so much of my time I am at a loss as to why I even bother with you now ... besides, you have removed my Dad's obituary link and I'm not sure I will ever trust you again.

A, once, true believer in your ability to protect me.

Asked by rob.jackson 12 hours ago

Last reply by TechHorse 9 hours ago

The last update broke gmail as well as e.g. https://www.radiofrance.fr

Firefox worked this morning, but stopped in the afternoon. I ran an update, but could not connect to my gmail account anymore, or listen to the Radio France podcasts All … (read more)

Firefox worked this morning, but stopped in the afternoon. I ran an update, but could not connect to my gmail account anymore, or listen to the Radio France podcasts All this works from Google Chrome (not my default browser). All under the Mozilla VPN 2001:4860:7:150e::fc (why the IPv6 address?)

Firefox 148.0 (20260216153405) Details Installed on: 26 February 2026 at 18:55:57 Status: The Update was successfully installed

~> uptime

21:59:01 up  1:22,  1 user,  load average: 0.47, 0.38, 0.32

~> uname -a Linux tanya 6.8.0-101-generic #101-Ubuntu SMP PREEMPT_DYNAMIC Mon Feb 9 10:15:05 UTC 2026 x86_64 x86_64 x86_64 GNU/Linux ~> cat /etc/os-release PRETTY_NAME="Ubuntu 24.04.4 LTS" NAME="Ubuntu" VERSION_ID="24.04" VERSION="24.04.4 LTS (Noble Numbat)" VERSION_CODENAME=noble ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=noble LOGO=ubuntu-logo

Thanks, Marc

Asked by marc.girod 8 hours ago

Last reply by marc.girod 8 hours ago

how to transsfer a profile

hello, I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is saf… (read more)

hello,

I want to transfer my profile from an old laptop to a new one. i am not comfortable with uploading my passwords to the cloud as i do not understand how this is safe. i made tar.gz file with the entire profile, almost 1gb and put that on the new laptop. edited the profiles.ini and install.ini and expected the profile will load, but firefox simply does not work in that profile. it cannot browse and clicking the menu button in top right does nothing. Please, help. If I share data below that is the working profile, not the one that fails.

Asked by Immanuel Bond 13 hours ago

Last reply by TechHorse 8 hours ago

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Email address change possible?

Hello, Can you please help with the following scenario. Both, a Firefox sync master account and Firefox Relay extension are active when running the browser. So, is it pos… (read more)

Hello,

Can you please help with the following scenario.

Both, a Firefox sync master account and Firefox Relay extension are active when running the browser.

So, is it possible to change the master email addresses of both features (+ secondary email) ? I would like to use a new email address for authenticating in both features of Mozilla, but do not want to set up new accounts.

How can I do that in Firefox Sync and Relay?

Thanks for your support.

Regards jd

Asked by NR 10 hours ago

Last reply by wirkutskijkarl 9 hours ago

Cannot maintain Firefox as default browser on Windows 11 PC.

I have reset Firefox as default browser on my Windows 11 PC a hundred times in the past few months. Today, I could not reset it at all -- I click the default button in W… (read more)

I have reset Firefox as default browser on my Windows 11 PC a hundred times in the past few months. Today, I could not reset it at all -- I click the default button in Windows 11 and as soon as I close that settings window, it disconnects. I've run out of things to try to fix this. I think it MIGHT be related to Norton 360, because I first notice this problem when I opened Norton.

Asked by Mark 9 hours ago

How to log into 192.168.1.1 ?

If I try to log into my router at 192.168.1.1 I get a message that says "Warning: Potential Security Risk Ahead". I expect that, but when I click on the Advanced button i… (read more)

If I try to log into my router at 192.168.1.1 I get a message that says "Warning: Potential Security Risk Ahead". I expect that, but when I click on the Advanced button it doesn't do anything. Works fine with Chrome, so not my router or anti-virus. ???

Windows 10 Firefox 148.0

Asked by jack63ss 13 hours ago

Last reply by TechHorse 9 hours ago

Login to www.lowes.com not available on Firefox, but available on Chrome

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I hav… (read more)

Previously I could login to www.lowes.com with no problems. For the last several weeks I have not been able to login on Firefox, but I am able to login on Chrome. I have deleted the cookies and history tied to lowes.

This is the message I receive: Sign In or Create Account

Enter your email to get started. We'll check if you have an account. Something went wrong. Please try again.

When I try to search on www.lowes.com I get the following message, but again I am able to search on Chrome

Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.ebd6d717.1773082058.9f78705b

https://errors.edgesuite.net/18.ebd6d717.1773082058.9f78705b

Asked by rhollander 10 hours ago

  • Solved

WHY can I no longer get my Gmail to appear in my Firefox browser?

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I … (read more)

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I just get a blank white page.) I did not (to my knowledge) change any settings or have some strange thing happen. Please help!

Asked by ECW 1 day ago

Answered by ECW 10 hours ago