Showing questions tagged: Show all questions

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 2 months ago

Last reply by Helium2 1 week ago

retaining non-existant email for firefox primary

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email m… (read more)

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email me at the icloud account THANK YOU!!!!!!

Asked by ohbewhon1 2 months ago

Last reply by cor-el 2 months ago

Still getting, "Sorry. We’re having trouble getting your pages back", instead of home page on opening Firefox.

Community, same problem, don't suggest way to close, removing files from certain folders. This is an error in the program, it should direct upon opening to my home page!!… (read more)

Community, same problem, don't suggest way to close, removing files from certain folders. This is an error in the program, it should direct upon opening to my home page!!! The last two updates did not correct this error as a previous one did. The line of code directing Firefox upon opening should direct to my home page. I have tried other suggested methods to no avail, after removal of those files, close, reopen it will go to home page....but only once, then back to try to get my pages back. Even if closing on home page, reopening will not go to home page. Real solution please.

James

Asked by JJEULER 2 months ago

Last reply by JJEULER 1 month ago

I think Google is trying to disable Firefox

In the last week, I have been unable to complete transactions using PayPal on three websites. I can see it going through until there is a communication with Google or Cap… (read more)

In the last week, I have been unable to complete transactions using PayPal on three websites. I can see it going through until there is a communication with Google or Captcha. Then it hangs up. Now Blue Shield log in remains greyed out. All these sites work fine with Safari.

Asked by paulinLA 1 month ago

Last reply by paulinLA 1 month ago

When trying to access local files, sometimes get 'Access to the file was denied'

Hi, I'm trying to access locally-installed help files that are in /usr/share. When I try accessing anything starting with "file:///usr" in Firefox, I get "Access to the f… (read more)

Hi,

I'm trying to access locally-installed help files that are in /usr/share. When I try accessing anything starting with "file:///usr" in Firefox, I get "Access to the file was denied".

I've already set "security.fileuri.strict_origin_policy = false", which now let me access "file:///tmp", "file:///media" and "file:///home", but anything under "file:///usr" (and serveral other top-level directories) still returns the access denied error.

I'm running Firefox 102.0.1 (64-bit) on Ubuntu 22.04.1 LTS.

Asked by henry41 1 month ago

Last reply by henry41 1 month ago

  • Locked

Savings PDF wont save as they use to

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1381522. Please follow up there, thanks.] When saving PDF's, i need them to save like this example.… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1381522. Please follow up there, thanks.]


When saving PDF's, i need them to save like this example.... document(1), document(2)...and so on...where it auto adds a number for a duplicate named item. Under general---downloads, i have unchecked "always ask where to save files". How do i fix this so it saves as it use to?

Asked by justinwarmuth 2 months ago

SVG SMIL animate attributes fill="remove" not working?

I'm animating a SVG by dragging the mouse that changes the <path d=""> attribute. When mouseUp I'm setting the <animate values="" > to animate from that dragg… (read more)

I'm animating a SVG by dragging the mouse that changes the <path d=""> attribute. When mouseUp I'm setting the <animate values="" > to animate from that dragging point and start the animation. This works fine. But if I want to drag it for a second time it looks like the animation has been set to <animate fill="freeze"> although it has been set to "remove". In other words, it looks like the attribute fill="remove" doenst work. I can drag the object (and alter the <path d=""> ) but it doenst show after the animation has been completed for the first time. It only plays the animation.

Asked by OLLIEWEIJERMARS 2 months ago

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferenc… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Asked by jlquinn 2 months ago

Last reply by jonzn4SUSE 2 months ago

Dual Monitors: Losing the Menu Bar on the second screen while in fullscreen on the first monitor.

Hi All, I just started running a dual monitor set up on macOS 12.4. I have updated Firefox to version 102.0.1. I'm running into an issue where if I want to have a video … (read more)

Hi All,

I just started running a dual monitor set up on macOS 12.4. I have updated Firefox to version 102.0.1.

I'm running into an issue where if I want to have a video playing from a browser in full screen on one monitor, I lose the menu bar and access to the dock on the other monitor. I have set them up so that they behave as separate spaces but the issue persists. It should be noted that this only occurs when I'm trying to use the web browser on the second monitor. My impression of what's happening is the browser thinks that since it's in full screen on one monitor, it should be on the second screen as well. I want them both to act independently of one another and retain access to the menu bar and dock on the second screen.

I've trialed this with Brave Browser and Safari and neither of them have the same issue which leads me to believe with overwhelming probability that the issue I'm experiencing is isolated to Firefox.

I've included a screenshot from my second monitor. On my primary monitor I have a YouTube video in full screen. I think you can see from the screenshot that the Menu Bar has disappeared from the second display. I also have the Dock set to automatically hide and when the video is full screen on the primary monitor, the Dock will not un-hide itself on the second screen. Unfortunately clicking within the browser will not restore the Menu Bar and access to the Dock. Is this atypical behavior?

I appreciate whatever help you're able to provide.

Asked by Ryan Quinn 2 months ago

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmark… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 2 months ago

Last reply by Paul 2 months ago

"Sign in with Google" not working

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes ri… (read more)

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes right back. I've cleared cookies and cache and restarted my browser, disabled pop-up blocker, and tried in a private browsing session but its always the same thing

Asked by Tenley H 2 months ago

Last reply by cor-el 2 months ago

Background Startup

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firef… (read more)

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firefox From Task manager After Some Time it start automatically & CPU Usage is 50%

Asked by saurabhsubham.singh 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Reload current page (Ctrl+R)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page. But lately (a few months now) firef… (read more)

When I click the reload button or press CRTL+R, I expect firefox to return to the top of the current page and reload the current page.

But lately (a few months now) firefox does not return to the top of the page, it stays at the position that I'm currently viewing and reloads.

I tried starting firefox in safe mode by holding the shift key, and it still shows the same problem. I even tested this on another computer (not mine) with the same result.

If this is a new feature of firefox, can I turn it off?

thanks

Asked by buzbard 2 months ago

Answered by buzbard 1 month ago

Latest Firefox update 102.01

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error oc… (read more)

My firefox did an update today and I can not view many websites in my bookmarks. I tried to manually go to a website and still get the same error show below. An error occurred during a connection to www.newsmax.com. PR_END_OF_FILE_ERROR Some websites I can view and others not. I did not have this problem till todays update. I also can not view non HTTPS websites. Basically all is not well.

Suggestions.

Asked by Rosecity 2 months ago

Last reply by Rosecity 2 months ago

SUGGESTION (Firefox focus for windows 10}

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW M… (read more)

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW MUCH YOUR CUSTOMERS\SUPPORTERS WOULD LIKE THAT YOU MUST GIVE US THE SAME FEATURES AS WHAT YOU.S HAVE ON THE ANDROID VERSION OF FIREFOX FOCUS IT WOULD GREATLY APPRECIATED ACCEPTED BY EVERYONE THAT USES YOUR PRODUCTS\BROWSERS

Asked by Donovan 2 months ago

Last reply by Paul 2 months ago