Firefox Community Forum

What's up with this? Two fake Trust Wallet add-ins were disabled within the last couple of days after one stole my money and I reported it, and another similar one. They had been pinned to my toolbar and they were subsequently taken off from there with the message that they had violated Mozilla's policies. Now I see that again there are two of them. How can this be prevented? The most obvious sign that these are fake is when one goes to create a new wallet the add-in directs the user to import instead, i.e. it wants to steal private information like recovery phrase.

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

When I'm clicking "Copy Link Without Site Tracking" on Facebook, I'm getting a very long link like: [0=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQm0_XpeFu6uqxnV147PjmDPArCU4fCaydKmZ6_0BAp3j7mfUtGQhNPJQKsjPAK1sN0M7CjPgKHhIlL7_Mb2poXSVjQwF_nMhqHO7Xc_XTtdLQw9hxaPV5qUcKm8rbrWus&__tn__=%2CO%2CP-R https://www.facebook.com/PilsetaCilvekiem/posts/pfbid0EqFQ5TwTkHeowowTc7ArY8T7ATCjxXvWiUzXJeDxCjCcQHFwt4h8PK9eJaEiaYiml?__cft__[0]=AZXHU5Fm3iETylzElY4qHRw27uWnI_VbYwCYYbj6x6BPjGaj_yfVTLR8fIvGILOGciQm0_XpeFu6uqxnV147PjmDPArCU4fCaydKmZ6_0BAp3j7mfUtGQhNPJQKsjPAK1sN0M7CjPgKHhIlL7_Mb2poXSVjQwF_nMhqHO7Xc_XTtdLQw9hxaPV5qUcKm8rbrWus&__tn__=%2CO%2CP-R].

Would it be possible to remove URL parameters "__cft__[0]" and "__tn__"? Because https://www.facebook.com/PilsetaCilvekiem/posts/pfbid0EqFQ5TwTkHeowowTc7ArY8T7ATCjxXvWiUzXJeDxCjCcQHFwt4h8PK9eJaEiaYiml opens the same post.

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

I deleted all the shortcuts from Firefox desktop browser's homepage and now I cannot add them back.

There are no blank shortcut icons on the page anymore. No setting to enable them. Shortcuts are enabled. Page is mostly blank, only has Firefox icon.

I tried to close and open Firefox as well as disabling and enabling the shortcut setting. Adding more rows did not do anything.

Before this issue occurred, I had one shortcut on the page that was linking to localhost. I opened the edit window to the shortcut and pasted the same address and saved changes. After that I removed the shortcut. All of the blank tiles immediately got removed from page and I had no way of adding more shortcuts.

I've been using Firefox for a while, and while there are many things I like about it, it has always been a resource hog. In the past I could get around this by just killing Firefox in Windows Resource Manager and restarting, but ever since getting a new computer an upgrading to Windows 11, it's gotten worse. Every couple of days my computer freezes for 10 or more minutes, I'm having to do a hard reboot ever few days, and I'm even bluescreening about twice a month. I'm pretty sure Firefox is the culprit because killing it will usually resolve the issue.

I'm wondering if there is some way to put Firefox in a sandbox so it does not consume nearly all available memory and other computer resources. It is by far the biggest consumer of resources on my system and I do not want to dedicate 4GB+ of memory to an app that is just showing a couple of web pages and playing YouTube videos.

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially weird considering the entire Firefox directory itself is only 1.5GB with this menace taking 1.3 of it. I cant imagine that bookmarks, search history, passwords, the works takes up any more than about 300mb. so im wondering if im just stuck in the early days of data or if the file really is just that girthy.

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks), but the fix did not work for me. I am using Windows 11 Pro (fully updated) and Firefox 143.0.1 (64-bit). By the way, Brave is my secondary browser. I can add the two new bookmarks in it without problems. Could someone provide a solution other than the one in the article that I have cited? Again, that solution did not work for me. Thank you.

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812

Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

I made a tab group i saved it and closed it save memory, but i don't know how to find it to restore it I assumed after saving it there would be a list in my menu of saed tab groups for latter restore but i see nothing in the menu....

i normally have over 200 tabs open, but i've been getting lag and memory issue with my pc so I thought i'd uses this feature to close and organize some of my tabs....but i can't figure out were the menu that lists my saved tab groups...

Hello,

I am experiencing an unwanted UI behavior in Firefox. When I select text on any webpage, Firefox displays a floating “Ask ChatGPT” bubble above the selected text. This happens regardless of the site. I want to disable this feature, but Firefox provides no setting or preference to do so.

This is not caused by any extension. I verified this by checking about:addons, and I only have the following extensions installed:

DuckDuckGo Privacy Essentials

Firefox Translations

Gibiru for Firefox

None of them inject any ChatGPT functionality.

I then opened about:config to disable the feature, but the usual preferences do not exist on my system. Keys such as:

ui.textSelectEnabled

browser.selection.menu.enabled

browser.ml.chat.enabled

browser.ml.chat.openai.enabled

browser.ml.enabled

are missing, and Firefox only shows the “add new preference” (+) icon. That means Firefox did not expose any toggles for this behavior.

I am including a screenshot showing the unwanted “Ask ChatGPT” popup that appears when selecting text.

I need instructions on how to permanently disable this text-selection popup, or confirmation on whether this is part of a controlled rollout or experiment that cannot be disabled on my version of Firefox.

Thank you.

I've added pinned shortcuts to my homepage before, but am not able to do so now. I read the instructions, but am not seeing the three dot icon for the menu on my address bar. I have bookmarked the site and it is showing in bookmarks.

What am I doing wrong?

I want to create a list of allowed web sites in settings/cookies&data/manage exceptions, but it seems I have to enter each site MANUALLY. I would like to do this more quickly and easily by just selecting sites in the "manage cookies" list and designating them as exceptions. Or is there already some other way to do this that I haven't found? Also, after I have made exceptions for all my important sites, by whatever means, can I assume that I can press "delete all" in the "manage cookies" list and the allowed sites will not have cookies removed? What happens to exceptions if I select "delete cookies and site data when Firefox is closed?" If there is no way to make exceptions other than manually, I respectively request that some convenient method be added to the program. Thanks for any response.