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  • Solved

Issue with most Google sites on Firefox v100 64bit

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I … (read more)

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by scriptguru1701 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Firefox hangs on google search V 100.0

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-… (read more)

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Asked by dan.baldewicz 3 months ago

Answered by cor-el 3 months ago

  • Solved

On screen keyboard crashes Firefox

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem. After updating Firefox a couple of days ago to the 100 edition when I enter tex… (read more)

Used Firefox for many years with the inbuilt Microsoft on screen keyboard without problem.

After updating Firefox a couple of days ago to the 100 edition when I enter text in Google and press enter Firefox instantly crashes.

If I use the touch screen keyboard in windows its fine.

Using windows 10 fully updated.

Any help appreciated.

Asked by Shortcircuit44 3 months ago

Answered by Shortcircuit44 2 months ago

Add shortcut icon on Firefox Home Screen

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user. My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which h… (read more)

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

Asked by aufladen 3 months ago

Last reply by aufladen 2 months ago

  • Solved

How to open local files in Firefox 100 snap?

I'm on Ubuntu 22.04 which is using the snap package of Firefox. It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run… (read more)

I'm on Ubuntu 22.04 which is using the snap package of Firefox.

It seems that I cannot open local files in the /tmp directory. When I place a test.html file there and run `firefox /tmp/test.html`, it returns a file not found error. Why?

I don't have the problem with files in my home directory.

Asked by simon.eu 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (read more)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Asked by lalucher6 2 months ago

Answered by FredMcD 2 months ago

  • Solved

Dark Mode and Dark Themes have white text on a white background in the address bar

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't ma… (read more)

It seems since Firefox 100 the address bar has taken to being white-on-white, making it nearly impossible to read. There isn't any issues with light themes. It doesn't matter if I change the Windows 10 default app mode to light or dark. Light themes have black text on white background, but dark themes have white text on white background. Any ideas?

Asked by MonsieurJambon 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Windows 11, Firefox v 100.0, Change Scrollbar Width

I went into about:config and changed the following values in order to widen the scrollbar: css. scrollbar-width was true changed to false … (read more)

I went into about:config and changed the following values in order to widen the scrollbar:

css. scrollbar-width was true changed to false idget.non-native-theme.scrollbar.size.override was 0 changed to 100 widget.non-native-theme.enabled was true changed to false

Changing these values didn't widen my scrollbar. Without getting into coding, is there another way to make the scrollbar wider? (I changed them all back to the original settings when they didn't work.)

Asked by Denise 3 months ago

Answered by cor-el 3 months ago

  • Solved

Unable to watch Netflix, or other video content other than YouTube

Hello, I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working thro… (read more)

Hello,

I have been unable to watch Netflix or any "other" video content using the Firefox browser for the past few weeks. I've been pulling my hair out while working through the help articles, alongside bouts of furious googling - all to no avail.

On Netflix I am getting error code F7701- 1003. Netflix is telling me to use the latest version of Firefox, but I have been checking for new updates almost every day since I noticed this issue. My current version is 100.0 (64-bit) On other website I'm getting the error message "No compatible source was found for this media."

I have followed all of the fixes listed on the following articles, but so far have not been able to fix my problem: Fix common audio and video issues Fix video and audio playback problems on Firefox for Windows

If there is anything I haven't tried yet, please let me know.

Asked by EToman 3 months ago

Answered by FredMcD 3 months ago

  • Solved

After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly

Hello dear volunteers (followers), After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly. More Specific all drop-down and p… (read more)

Hello dear volunteers (followers),

After Firefox Update to 100.0, the Theme that I created (JOHN - Light Grey) stopped working properly. More Specific all drop-down and pull-down menus have been transformed to a "white" background color, overcoming the initial created one, which was "dark gray".

So I tried to revise (update) my "Theme". But this became impossible.

In Developer Hub, in Theme Generator there was a (pink) frame warning "the following manifest properties that your most recent version upload used in it's manifest are unsupported in this wizard and will be ignored: properties popup popup_text tab_loading So I couldn't edit the theme and even more I can't finish and save any changes. Well, Is there any skilled user to give me a hand ? I would appreciate too much any piece of advice ...

Herewith I attache relevant screenshots.

Thank you in advanced

JOHN HATZITOLIOS'

Asked by rogergr311049 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

after updating to 100.0, forefox "Loses" connection.

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the star… (read more)

I have this problem CONSTANTLY with 100.0. i keep 2 browsers open, (1 Email, 1 ebay) After 5-10 minutes, firefox "Loses" internet connection. and i have to clear the startup cache, to get back online, only for it to happen again... and again, and again, and again! Didnt have this issue with the previous update. PLEASE HELP! and please keep the answers simple, im not well versed in programming language

Asked by thegearworks 3 months ago

Answered by thegearworks 2 months ago

  • Solved

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406

The requested URL was rejected. Please consult with your administrator. Your support ID is: 15199799165570062406 This is the site https://one.walmart.com/content/usone/en… (read more)

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

Asked by Seekerkiller 2 months ago

Answered by cor-el 2 months ago

Login

So I did an oopsie by changing my outlook email alias and forgetting to update it on firefox. Now I can't log in because the verification code sent at login is being sent… (read more)

So I did an oopsie by changing my outlook email alias and forgetting to update it on firefox. Now I can't log in because the verification code sent at login is being sent to a nonexistent email.

Asked by gomnosano 3 months ago

Last reply by Paul 3 months ago

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.op… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 3 months ago

Last reply by FireFoxFan1 3 weeks ago

  • Solved

Can't Open Most Google Sites

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit c… (read more)

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Asked by Old Man Crutchfield 3 months ago

Answered by cor-el 3 months ago

Only Google sites stop responding. Restart required to resolve.

I have been having an issue, since just before the update to 100, where Google sites stop responding. Gmail will display banner at the top "OOPS - The system encountered … (read more)

I have been having an issue, since just before the update to 100, where Google sites stop responding. Gmail will display banner at the top "OOPS - The system encountered a problem...", Google search from the search bar will do nothing, Google Maps will not load and any google web page will not load or refresh. Closing Firefox and restarting it will fix the issue, temporarily. At first I thought it was any web page, but I have tested other search engines and web pages, using Firefox while the Google pages are unresponsive, and it is limited to Google pages. I can open the affected Google pages with Edge, while Firefox is still "locked out".

Has anyone else noticed this issue?

Asked by jason.a.steiner 3 months ago

Last reply by peterkronenberg 2 months ago

View previously browsed images

Hello Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again … (read more)

Hello

Is there a way to find previously viewed images somewhere? I was watching an image in the Firefox browser a few days ago and now that I went back to check it again the page had been removed by the user. I assume all images that I´ve viewed has been stored somewhere on my computer? Where can I see these?

The same question goes for webpages. The image was on a webpage that I would like to view again but it was removed along with the image. Can I see whole pages that I´ve previously browsed somewhere?

I know this has been posssible in the past but it was like 10 years ago I last checked.

Thanks!

Asked by shigerio85 3 months ago

Last reply by Ming Ze 1 month ago

Bookmark tool bar

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the ri… (read more)

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the right or left side of the screen in a vertical format. I can not find a way to repopulate the original Bookmark Tool Bar and find the current display very awkward give the number of bookmarks I have on file. Is this a result of an intentional upgrade or software failure?

Asked by HowieE 3 months ago

Last reply by cor-el 3 months ago