Firefox Support Forum

Still image quality good but videos are over-saturated in colour. Same videos in Chrome videos are not over-saturated. Many people have this issue but no solution in search results.

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Sling TV audio is intermittent ONLY with Firefox. I've tested the site with Edge and Chrome and both work. I prefer to use Firefox for other reasons. Is there settings I can change to fix this? Please help as I see that others have posted this same problem.

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.

Thank you for you support

Hi all, I can not get Firefox to use my Microphone,

• Works in other apps directly on Windows
• Works in other browsers, Edge
• Works in Windows

I have

• Refreshed Firefox
• Uninstalled Firefox, removed folders in %appdata% https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-58-0773b4.png
• Updated windows to latest buildhttps://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-44-96d242.png
• made sure all Windows 11 permissions were correct https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-49-4817cf.png
• Made sure Firefox is using my only Microphone,

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i either hide the taskbar or scroll down both of which is a nuisance. On some sites the task bar stays at the bottom which it didn't used to do. link text

Here is the error report i am receiving when i try to load the game. How do i fix this? RuntimeError: integer divide by zero @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[217536]:0x34d900c @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[4250]:0x1d58f1 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[217424]:0x34d54a1 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[1633]:0x16e45a @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[149737]:0x2553519 invoke_jiiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:465114 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[8786]:0x2ac52b @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[91168]:0x187d0fb @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[217410]:0x34d4c73 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[642]:0x155a63 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[127315]:0x204ba8e @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[3788]:0x1c7130 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150164]:0x2556213 invoke_viiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443411 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[50399]:0xd9ea42 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84349]:0x1758c2a @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84350]:0x1758d16 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84348]:0x1758c1f @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[232528]:0x37f6f31 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[678]:0x156db8 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150163]:0x2556203 invoke_iiiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443049 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[99067]:0x1a6cf8c @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84159]:0x174ec70 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84158]:0x174eb84 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[232302]:0x37ea9cb @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150169]:0x25562ae invoke_iiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443578 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[100767]:0x1ac2c00 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84085]:0x1749e5e @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[84084]:0x1749d72 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[235979]:0x3884e31 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150164]:0x2556213 invoke_viiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443411 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[235971]:0x38846c9 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[1197]:0x162b18 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[101965]:0x1afabca @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150167]:0x2556290 invoke_viiiiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:445993 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[101966]:0x1afae47 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[24832]:0x6ab8be @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150164]:0x2556213 invoke_viiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443411 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[115350]:0x1db7f6c @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150173]:0x25562de invoke_vii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:444263 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[115351]:0x1db997a @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150170]:0x25562b8 invoke_vi@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:442723 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[52533]:0xe5ee83 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150170]:0x25562b8 invoke_vi@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:442723 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[52504]:0xe5c83b @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[115141]:0x1da81e0 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[165566]:0x2a33019 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[24383]:0x6a0585 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150171]:0x25562c6 invoke_iiii@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:443229 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[4145]:0x1d2448 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[68819]:0x14b955f @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[1729]:0x17134f @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[36689]:0xa959b5 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[161843]:0x29ab9c8 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[65825]:0x127f731 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[154978]:0x26676b1 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[68683]:0x14aabea @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[68683]:0x14aac5b @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[64692]:0x11c9295 @https://moceu.innogamescdn.com/Build/1c307f8ee92b83b359b841db856be7ea.wasm:wasm-function[150162]:0x25561f1 browserIterationFunc@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:237760 callUserCallback@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:190958 runIter@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:192234 Browser_mainLoop_runner@https://moceu.innogamescdn.com/Build/374c63f352bf6fce525d8ea70380fc44.js:570:190493

My Wife and I are both 75 years old and have huge problems coping with modern computer technology. We have 3 computers with Ubuntu and Firefox. We find that we are able to successfully connect with most of our accounts. With some accounts like Royal Bank, Nextdoor, Koodo, TD Bank, Canadian Government we get in but only get a blank page and cannot go further. Accounts have told us the problem is Firefox and that we need to change to either Chrome or Edge. We have been with Ubuntu and Firefox since 2006, love both and do not want to change.

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..