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Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 1 week ago

Last reply by drdata 3 days ago

Issue with Input Box on ChatGPT Using Firefox

Dear Firefox Support Team, I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to typ… (read more)

Dear Firefox Support Team,

I recently encountered a problem while using the ChatGPT platform (https://chat.openai.com) in Firefox. The issue was that I was unable to type anything into the input box ("Ask anything" field). The box would not respond to clicks or keystrokes, effectively preventing any interaction.

After switching to a different browser (e.g., Chrome), the problem disappeared, so it appears to be specific to Firefox.

Kindly look into this compatibility issue. I’m using the latest version of Firefox on [insert your operating system, e.g., Windows 10].

Thank you.

Best regards, James Tang

Asked by James Tang 3 days ago

Last reply by mia.sedneser 2 days ago

Unable to Use Microphone in Google Meet Despite Permissions – Works Fine in Chrome

Hello, I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is speci… (read more)

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Asked by shreekarab5 2 weeks ago

Last reply by jonzn4SUSE 3 days ago

Bad Request notice

In trying to access (log in)Social Security Administration, I received "Bad Request""your browser sent a request that this server could not understand. Size of a request … (read more)

In trying to access (log in)Social Security Administration, I received "Bad Request""your browser sent a request that this server could not understand. Size of a request header exceeds server limit" I was able to log in with Chrome. Can this be corrected by mozzilla?

Asked by wmquinn142 3 months ago

Last reply by daddio2us 4 days ago

Gmail not loading in mozilla firefox

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything els… (read more)

I can no longer open my gmail in firefox. I need to open chrome to load my gmail and I never use chrome. So why can't I load gmail into my firefox account. Everything else is loaded except my gmail.

Asked by Lance Brown 5 months ago

Last reply by jonzn4SUSE 5 months ago

unable to access channel 4

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a… (read more)

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a different browser. after dozens of attempts it has let me in for the last few days. Today it does not

Asked by Catherine Veyriere 4 days ago

Last reply by jonzn4SUSE 4 days ago

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (read more)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 5 months ago

Last reply by zippitee 1 month ago

Using ChatGPT

I have been using ChatGPT for a few months with no problems on Firefox but today I am not able to enter any text in the text field where you communicate with Chat. Howeve… (read more)

I have been using ChatGPT for a few months with no problems on Firefox but today I am not able to enter any text in the text field where you communicate with Chat. However, I can turn on the microphone and then after speaking a command I can hit enter and it works. I can also switch to Chrome and it all works fine. I tried clearing my data and cash, rebooting computer but still isn't working. what's going on?

Asked by Jerry's FireFox 2 days ago

Last reply by wirkutskijkarl 2 days ago

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Asked by The Scraggler 4 months ago

Last reply by markwarner22 4 months ago

FB Messenger

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for… (read more)

I accidentally deleted the send files button on FB Messenger on Firefox. It is on other browsers but not on Firefox. How do I get the messenger send files button back for messenger on firefox. I have tried uninstalling and reinstalling but it does now come back.

Asked by mike 3 months ago

Last reply by markwarner22 2 months ago

Current Firefox from yahoo mail get error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T: Something's gone wrong We may be having trouble with your con… (read more)

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.


No error when using edge or chrome.

Asked by david.burlingame 5 months ago

Last reply by Linh Maihunglinh 5 months ago

Why isn't this website working in Firefox (but works in Chrome)?

When trying to access the Tax Withholding Estimate at IRS: https://apps.irs.gov/app/tax-withholding-estimator it will not work in Firefox. I get this message: "Applicatio… (read more)

When trying to access the Tax Withholding Estimate at IRS: https://apps.irs.gov/app/tax-withholding-estimator it will not work in Firefox. I get this message: "Application error: a client-side exception has occurred (see the browser console for more information)." I don't understand how to interpret the console messages.

I get the message after filling out the "Information about you" page and clicking NEXT. Website works without issue in Google Chrome.

Is there a setting I have clicked in Firefox that is breaking the website or is the website to blame?

Using Firefox 128.6.0esr with no extensions installed.

Asked by grgwmsm 5 months ago

Last reply by markwarner22 5 months ago

CANT LOG INTO SITE

A LOCAL THEATER HAS A LINK TO GET TICKETS THAT NEVER OPENS FOR ME SINCE THEY CHANGED THEIR TICKETING AGENT. I DON'T KNOW IF I HAVE A SECURITY BLOCK OR IF IT DOESN'T RECO… (read more)

A LOCAL THEATER HAS A LINK TO GET TICKETS THAT NEVER OPENS FOR ME SINCE THEY CHANGED THEIR TICKETING AGENT. I DON'T KNOW IF I HAVE A SECURITY BLOCK OR IF IT DOESN'T RECOGNIZE FOXFIRE OR WHAT THE PROBLEM IS. WHEN I GO TO THE SITE THESHARON.COM/SCHEDULE IT LISTS WHAT GROUPS ARE COMING. WHEN I CLICK ON GET TICKETS IT FLIPS TO A PROGRAM CALLED SMARTSEAT.THEVILLAGES.COM/ BUT THIS PROGRAM NEVER OPENS FOR ME TO SEE WHAT TICKETS ARE LEFT TO PURCHASE. CAN YOU HELP?

Asked by cgocold 5 months ago

Last reply by markwarner22 5 months ago

can't sign on to yahoo email on firefox pc

I can sign on to my att yahoo email on my android phone and on microsoft edge browser on pc, but not on firefox. It acts as if going to connect then says "Logout successf… (read more)

I can sign on to my att yahoo email on my android phone and on microsoft edge browser on pc, but not on firefox. It acts as if going to connect then says "Logout successful"!

Asked by maford 5 months ago

Last reply by jonzn4SUSE 5 months ago

Gmail not loading

I cannot see my gmail on Firefox. All I get is a blank page. My gmail loads fine on Chrome. I have tried clearing my history. Has anyone else encountered this or knows… (read more)

I cannot see my gmail on Firefox. All I get is a blank page. My gmail loads fine on Chrome. I have tried clearing my history. Has anyone else encountered this or knows how to fix it?

Asked by Rosemary Burton 5 months ago

Last reply by jonzn4SUSE 5 months ago

Website Support

https://www.pge.com/ https://my.dmv.ca.gov/ Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium … (read more)

https://www.pge.com/ https://my.dmv.ca.gov/

Websites such as the Sites above are not working in Firefox or other Open Source Browsers. I am being forced to use Chromium in this case to complete payments and add items to the DMV Cart and complete a payment for example. I do not want to have to do this. I do not want to be forced to use a Closed Source Browser such as Microsoft Edge or Google Chrome or Apple Safari. Or, Even the Open Source version of Google Chrome Chromium. Companies like PGE are deciding to drop support for Firefox as the State not enough users use Firefox. They are forcing the market to use a Non Open Source Browser. This is a Problem. This is not good for Competition and the Internet as a whole. Not good for me as I am a Linux User. The PG&E website does not even load when using Firefox. The DMV site loads but does not allow one to complete any Payments for Example. At this time one can only view Information on the DMV website.

Asked by thaws1981 5 months ago

Last reply by Catemaco 4 months ago

issue with logging in using google.

I was able to login using my google acc some time ago but now when i try to login using google, it wont and just keeps buffering. this happens on every website i am tryin… (read more)

I was able to login using my google acc some time ago but now when i try to login using google, it wont and just keeps buffering. this happens on every website i am trying to login using google.But when doing so on Chrome it works fine.

Asked by ithsro 5 months ago

Last reply by jonzn4SUSE 5 months ago