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unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (read more)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 1 month ago

Last reply by markwarner22 1 month ago

sync not working

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requ… (read more)

For some reason when I logged into my mozilla account after switching from windows to pop-os none of the passwords I had synced show up. One of the sites I had saved requires the username and email to reset the password, but I have no idea what the username was.. any thoughts?

Asked by TJ Roberts 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 3 months ago

Last reply by cor-el 2 months ago

all of my open tabs are gone after i relaunch firefox

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my … (read more)

Hello, Today i launch Firefox and all of my previously opened tabs where gone. Firefox launched with new tab and none of my tabs where there. How can i restore all of my tabs and why this is happening, what is the reason for that? Thank you in advance.

Best Regards to all of your team and Happy Holidays.


Metodi

Asked by spawn_neo 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Issue with Firefox Sync Not Restoring Passwords After Reinstalling Windows

Hello, I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. Howe… (read more)

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Asked by tamemtamim700 2 months ago

Last reply by TechHorse 2 months ago

Why do you makechanges then leave users with no clear information on how to use the chaged item?

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use t… (read more)

You managed to change my password for accessing AMAZON to a very long password that has never worked so far for the last two months! So, I have been denied a site I use to use regularly and you still deny a human to ask for help, only your jog-related jargon!

I would hate to sue you but AMAZON may help me when they hear what you've done to me, and perhaps hundreds of other former customers.

So, help me get back to AMAZON today!

William Lee 2ropn2mr@gmail.com

Asked by William Lee 2 months ago

Last reply by James 2 months ago

The website "leetcode.cn" cannot be visited on Firefox

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visi… (read more)

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.

Asked by Lun 2 months ago

Last reply by AlexanderWilson 2 months ago

whatsapp QR Code

Hi.. can you help me. My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. … (read more)

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Asked by alexboey 1 month ago

Last reply by Michael 1 month ago

changing/removing old passwords

I am trying to log on to my credit union account and an being blocked. I called them and told them my problem and they said I'd have to contact my provider to have you h… (read more)

I am trying to log on to my credit union account and an being blocked. I called them and told them my problem and they said I'd have to contact my provider to have you he;p me get rid of all my old passwords to reset a new one. can you help?

Asked by steven Hough 1 month ago

Last reply by cor-el 1 month ago

I am logged out of Best Homepage Ever everytime I close my browser

I use Best Homepage Ever and I am logged out every time I close my browser and have to resign back in when I open it up again. Can't find anything in help articles to sol… (read more)

I use Best Homepage Ever and I am logged out every time I close my browser and have to resign back in when I open it up again. Can't find anything in help articles to solve this.

Asked by Victor 2 weeks ago

Last reply by markwarner22 2 weeks ago