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BLOCKED WEB SITE

I have dealt with this company previously and back then, you kept blocking my access - I had to place my order and monitor it by email which is very time consuming and an… (read more)

I have dealt with this company previously and back then, you kept blocking my access - I had to place my order and monitor it by email which is very time consuming and annoying

The site is not a scam site - I have a credit with them which I am wanting to use and by blocking me I am not able to have a look at anything

Please take the block off

Julie Walker [email removed]

https://stooltopia.com

Asked by qmkooljool 4 months ago

Last reply by Denys 4 months ago

home button

i got the new update but i have one problem. where is the home button on the toolbar? i would like to just press that like before instead of opening a new page and closin… (read more)

i got the new update but i have one problem. where is the home button on the toolbar? i would like to just press that like before instead of opening a new page and closing the old one

Asked by Ms. Tyson 5 months ago

Last reply by TyDraniu 5 months ago

enable cookies in browser

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a settin… (read more)

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

Asked by larry r 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox trying to install helper tool and doesn't open at all

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon… (read more)

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Asked by yk933zen 4 months ago

Last reply by Paul 4 months ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 4 months ago

Last reply by Paul 4 months ago

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (read more)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Asked by Mr. Kyaw Thu Soe 4 months ago

Last reply by Paul 4 months ago

Cloudflare capcha

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Even… (read more)

Firefox for Linux can never get past Cloudflare's security captcha. Not just the latest version, but several versions in a row. The page reloads over and over again. Eventually, I launch a different Chromium-based browser and open the page there. Firefox for Android usually handles this issue.

Asked by Nikolay A 4 months ago

Last reply by Moses 4 months ago

Default to open links in a new Tab Does Not Work

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go bac… (read more)

Hello- When I am on a website and click link I would expect and want a new Tab to open-- I want it to open it in a new Tab and leave the page I'm on alone so I can go back to the original page.

Instead, Firefox overwrites that page and the tab with the a new one, and I have to hit the back button to get back to that original page. And most often the back arrow button is grayed out and I can't get back at all.

In settings, I've tried checking the box for: 'Open links in tabs instead of new windows' but that doesn't do it. I've also tried checking the box, 'When you open a link in a new tab, switch to it immediately,' and that doesn't do it either.

I know that a work-around is to hold down the Ctrl key while clicking a link, but I'd like to set it as a default so I don't have to do that. That's a pain and not a natural function when browsing. To be sure, I want to click on links and that creates a new Tab without Ctrl Keys.

Thanks!

Asked by StevenB 4 months ago

Last reply by MrJ1nX 3 months ago

youtube not showing video

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site. Youtube plays on Edge and troubleshoot mod… (read more)

Hi, first problem w/ Firefox I believe. youtube player is blacked out on embedded media and white screen on the youtube site.

Youtube plays on Edge and troubleshoot mode fixes Firefox. Is there any quick way to narrow down the offending extension(s)?

Thanks, mike

Asked by flatscreen 4 months ago

Last reply by Kiki 4 months ago