Firefox Community Forum

Hi, browser movie streaming on Amazon.com Prime posts an error over every movie as of last night that states it can't play HD content due to wrong OS or Browser not being up to date. Then it defaults to SD bit rates.

I'm not the only one with the error on Amazon's forum.

The "error" which is more like a warning, appears as a bubble in the lower right corner of the streaming content (movies specifically).

Checking my router logs shows that all is well in the badlands, no warnings, no dropped packets. And as I said, streaming movies in HD was just working last week and no other website I visit is affected.

I use DRM content on this PC everyday. I don't have issues with any other streaming platform or websites. I have cleared cookies and stored data I have rebooted my system a ridiculous amount of times. I have not reset Firefox but I have uninstalled and reinstalled it, and imported all of my synced info.

HARDWARE SPECS: Windows 11 pro PC AMD Thread ripper 2920. Gigabyte Designare X399 board. 64 GB of I think patriot ram. A single m.2 Pcie as my C drive. AMD 6900XT graphics card with latest drivers. 1000 watt corsair rm 1000i - stable power. All windows drivers are latest and stable. I don't have any warnings in my system devices. I have the security feature for TPS 2.0 enabled in bios or I wouldn't be able to boot Windows 11 pro. My system is not overclocked. I can ping everyone and everything I choose to. I use Quad 9 as my https DNS. I DON"T dual boot my hardware. I don't use a virtual machine to run windoze.

I ask you, dear reader and developer extraordinaire, What have you all done to my precious internet and web? What magical and simple switch can I toggle to get Amazon prime HD streaming back?

Obviously it is Amazon services refusing to stream in HD over a browser interface. But why suddenly? This sure appears to be some kind of dark social engineering scheme to see how many are affected and how much they can get away with. But I have to check with you as I am not a programmer nor a designer.

Peace be upon you and yours. Please dump google like a pyrex pan from the oven with no mits on.

Hello,

My university requires me to logon to use campus services every 24 hours. Upon expiration of the logon credential after the 24 hour period, a logon window will prompt to re-enter credentials. The problem is that it will continue to prompt log in with new pop up windows every few minutes so if I don't log in, for example, over night, I'll wake up to hundreds of log on window pop ups. This creates system wide slowdown due to memory resources being maxed out. I can't enable universal pop up blocks as the systems I require use pop ups and having to open each pop up manually does work in my workflow. Any solutions? Thank you!

Firefox suddenly and inexplicably started asking for my primary password twice when I start the browser. I am not in sync enabled mode. When I cancel the primary password request twice Firefox behaves normally. It does this even after I disable extensions and it does it when I start Firefox in troubleshooting safe mode. My other computer is not doing this.

How to add translation icon to the toolbar? The toolbar does not show the translation icon and Manage Toolbar does not show an icon for it. I am running Firefox 136.0 on Windows 10 Pro.

Hello,

I have a PDF that opens and displays correctly in Adobe as well as the Edge Browser.

However, when I attempt to open it in Firefox in Windows 11 it doesn't show the letter "i" - - - I swear I'm not making it up. I had a friend try to open it in her Firefox (Windows 10) the letter "i" is also missing.

I wish I could attach the actual PDF so others can test but I will add a screenshot to this message.

Regards,

Paul

Dear Sir/Madam I am unable to reach Jiohotstar website since last three days. The same site is accessible through Microsoft Edge and Chrome browsers. I also tried through Firefox browser on a different machine but could not succeed. I have cleared all the cookies and cache as well but it was of no use. Firefox is running with the latest version. There seems to be a glitch in the browser somewhere. Pankaj Mittal Mail : pankajmittal105@gmail.com

Good afternoon. Since recently (probably after the last Firefox update to version 136.0) I have a problem: every time I start Firefox it requires the main password set in the settings. Before this problem did not occur, no settings were changed.

I read the official article on this topic, but the recommendations described there did not help me. I turned off the password, logged out of the browser, turned it back on, logged out again, and nothing. When I turned it back on, still at every startup it asked for the password.

I also noticed that every time I start it up, the loading circle next to the cursor spins, like something is happening. Can you tell me what it could be and how to get rid of this problem?

OS: Windows 11 24H2.

My Firefox browser has been crashing for a while now (Years). It's fine playing YouTube and BBC iPlayer but when I advance the time marker to a different part of the stream or video, it crashes. It also has a problem when playing slots. It seems to crash a lot making it impossible to play.

I have tried using Firefox in Troubleshooting Mode but the same things happen.

Here's the crash report ID

Report ID Date Submitted bp-a9b8bd6e-9258-4a25-badc-bda480250308 08/03/2025, 13:41

Many thanks in anticipation and I hope someone can help me fix these issues.

I'm facing this problem of sound disappearance. I was casually browsing on YouTube when suddenly my sound went off. I thought maybe it was the internet but no everything was okay I also checked my speaker it was ok. Then I found out Firefox was unable to generate any sound. I tried to re-install but didn't work. Can you give me a solution?

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins.

In the newest version of Firefox desktop for Windows (136.0 - 64 bit) - it asks for the Master Password twice, even when only showing a blank start tab.

Normally, it will first asks for the Master Password, when you browse to a website, that has a stored login. Is it a bug or a new security feature?? - anyway, I find it very, very annoying.

help me restore all tabs if possible, there were more than 200 tabs i need to restore them. i tried to restore them through journal and other profiles but there were empty tabs there too.

Every time I open Firefox, it prompts me for my Primary Password immediately. Skipping the dialog the first time opens a second, identical dialog. It's not being caused by any add-on/extension, because the problem occurs in exactly the same way in Troubleshoot Mode. It's not Sync, because I'm not signed into any Mozilla account. An internet search showed me a page here indicating I should disable Primary Password, then re-enable it. This didn't fix the problem.

I've had to reinstall Firefox because of several viruses. I have a password and an account recovery key. How do I restore my Firefox account, bookmarks, and passwords?

Firefox 136.0. Previously: 1) No search engine sign in urlbar (left side). 2) When I pressed "en." in urlbar, it supported one-time go to Wikipedia search. For this I needed to press down arrow one time. Alternatively, with up arrow, I could move to any other search engine from the configured list. Now: 1) Search engine is present in urlbar for any entering into it. 2) To switch I have to press another selection (as suggested Wikipedia) with mouse, either to left or to down (where suggested) of the urlbar.

I want to return the old style with selection that works with keyboard.

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the game I play ads come on all the time. I would love to find anything on where to even find where an ad blocker would be on my computer. I've searched add ons and extensions and apps and everything I can think of and no ad blocker. Please help