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I want to restore all my bookmarks and files

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even i… (read more)

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even in the simplest way. I want to restore everything to how it was two or three days ago.

Asked by jbdirect 1 day ago

Last reply by WhatABee 1 day ago

why did my bookmarks disappear with firefox update

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn… (read more)

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Asked by joeafitz 1 week ago

Last reply by TechHorse 1 week ago

Closed tabs

Whenever my laptop starts up,firefox with all of my tabs always starts up with it. When i rose up earlier in the day and started up my laptop firefox with all my tabs ope… (read more)

Whenever my laptop starts up,firefox with all of my tabs always starts up with it. When i rose up earlier in the day and started up my laptop firefox with all my tabs opened up as normal,but this evening everything is gone. I had at least 20 tabs open and they were all important. There was no option to recover the tabs and this isn't the first time this has happened,this is at least the third time that this has happened after the last year and a bit. This is incredibly annoying and frustrating. Is there even any point in asking the community how this can be resolved?

Asked by mrade_fash 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox Auro updated and deleted all of my bookmarks. There is no option to recover bookmarks and syncing from another device isn't working.

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work c… (read more)

All of my bookmarks have been disappeared with a new automatic update (9/22) and now I'm left with no bookmarks at all. My other devices were not synced because my work computer needed different links saved. Any easy options for recovery? The bookmark management tool shows no options to import bookmarks and clicking any of the restore or import options does literally nothing. This is a huge issue for work flow and is putting me out of schedule. Why would an update remove ALL bookmarks? Seems like a serious over look in function.

Asked by kostagkapellas 4 months ago

Last reply by nichole3 2 months ago

Lost Bookmarks

After both a MS and Firefox update, I have lost all my Firefox bookmarks I have viewed several videos online that showed how to restore them, they seemed straightforwar… (read more)

After both a MS and Firefox update, I have lost all my Firefox bookmarks

I have viewed several videos online that showed how to restore them, they seemed straightforward enough, but I always hit a dead end.

Firefox>menu>Bookmarks>Manage Bookmarks>LIbrary>Import And BackUp>Restore>ChooseFile

Once I get to Restore, there are no dates available to me to pick from.All I get is Choose File, but when I click on that, nothing happens. Dead end.

Many thanks for any help. Jay

Asked by skanperch 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

I have lost all my Firefox bookmarks.

I have lost all my Firefox bookmarks. All gone. I have searched online for solutions, and have seen what appears to be a standard procedure for doing so. Bookmarks>Ma… (read more)

I have lost all my Firefox bookmarks. All gone. I have searched online for solutions, and have seen what appears to be a standard procedure for doing so. Bookmarks>Manage Bookmarks> LIbrary>Import and Backup>Restore

This is where it breaks down for me......I see no date available to use. All I see is "Choose File" and when I click that, nothing happens. That is the dead end I am at now.

Can anyone out there point me in the right direction? Many thanks. Jay

Asked by skanperch 2 months ago

Last reply by Denys 2 months ago

Complete session removed

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a… (read more)

I opened a profile that I had just used recently to a blank tab bar. I closed it and the sessionstore-backup folder did not have a recent backup, The most recent about a week old.

Just for testing, I tried to restore with one of the upgrade.jsonlz4 file, about 2 weeks old, but it also had no session. I then restored one that was 2 months old. That one had a session

Now, Firefox no longer generates the upgrade.jsonlz4 files

Asked by noel_envode 2 months ago

Last reply by jonzn4SUSE 1 month ago

I lost the Firefox/Mozilla browser and ALL of the tabs. How do I get them back???

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've … (read more)

I'm not exactly clueless, but I'm not an engineer. For some reason, I had three open Firefox/Mozilla browsers open on the taskbar but connected to one icon. Today, I've lost the browser with all of my frequently used sites, and tons of research, family, friends, World War II, finances, etc. The other two browsers had one tab, and maybe ten-fifteen tabs, respectively.

How do I restore the main browser?

Thank you for any assistance.

Asked by Dagmar 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox

I use the Firefox browser. While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared. After finding a Mozilla support page, and upda… (read more)

I use the Firefox browser.

While online, as I pressed a letter , Firefox closed, and its icon on the Taskbar disappeared.

After finding a Mozilla support page, and updating the browser, I found that all of my Bookmarks had disappeared.

And even worse. I tapped the 3 bars in the upper right corner to go to > Settings > Privacy Security > Saved Passwords. All of my Passwords were eliminated too. This is disastorous.

Help, I'm 71 years old.

Asked by Bradley 2 months ago

Last reply by cetaceus1 2 months ago