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Missing Profile, settings and data - extentions, bookmarks, passwords etc

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 pro… (read more)

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

Asked by plantshateme 1 day ago

Last reply by plantshateme 14 hours ago

Youtube search/top bar darkens if my cursor isn't over it

(first question, new to firefox, sorry if i did anything wrong!) On youtube there's the top bar, including the search bar, youtube home, notifications, your accounts, et… (read more)

(first question, new to firefox, sorry if i did anything wrong!)

On youtube there's the top bar, including the search bar, youtube home, notifications, your accounts, etc.. If my mouse isn't hovering directly over this area, it becomes darker, such as the whites turning into grays. What setting in about:config should i change to make it stay light and, well, normal, no matter where my cursor is?

Asked by Sezija 1 week ago

Last reply by Sezija 6 days ago

Clearing history and accesses after FF update

Hi all, I noticed a kinda strange behaviour on one of my devices with FF install. On a sigle host (Windows 10, FF v. 118.01 but the issue was present also on previous ve… (read more)

Hi all,

I noticed a kinda strange behaviour on one of my devices with FF install. On a sigle host (Windows 10, FF v. 118.01 but the issue was present also on previous versions) after every automatic FF update history, cache, cookies and accesses are cleared, which force me to login in again everywhere; also some extensions are affected (Bitwarden). This behaviour is manifesting only on a single device of mine, on every other after FF update accesses etc. are kept. I tried to look around in settings but I didn't find anything related. Have somebody experienced the same problem? Is there any settings (maybe properties under about:config) that can change this behaviour?

Thanks

Asked by R41d3n.Vx-Forge 2 days ago

One year later Firefox still reports bogus location. Today it says I am in Tok Alaska, but Im actually in Banff Canada 1300 miles as the crow flies from where it thinks I am.

Over the last year I have uninstalled FF removed settings then reinstalled from scratch. Its been over a year now and FF never can pin point where I am at. Today it say… (read more)

Over the last year I have uninstalled FF removed settings then reinstalled from scratch. Its been over a year now and FF never can pin point where I am at. Today it says I am 1300+ miles from where I am. I really don't want to go back to using Chrome but it appears I will have to as it normally has my exact position. I travel for 6 months of the year and have 3 internet connections shared via an internal WiFi that I use 99% of the time. They are connected via Starlink, GoogleFi (T-Mobile) and AT&T SIMs. I have a SSID with the _nomap suffix and that fixes Chrome but FF NEVER seems to know where I am, no matter how many times I clear the browsing data. I really don't want to go back to Chrome, but I cannot do my work if FF thinks I am somewhere else all the time. Geez, If only there was an addon or extension that would override FF location so I could tell it where I am. I'm in FF Hell. -Bill

Asked by Bills 2 days ago

Last reply by Bills 1 day ago

New translation feature and also question on VPN pricing

Your new translation feature is great, by any chance do you have simplified Chinese or will that be coming in the future? A second question, what is your pricing for VPN… (read more)

Your new translation feature is great, by any chance do you have simplified Chinese or will that be coming in the future? A second question, what is your pricing for VPN? Thank you for your time.

Asked by richard 2 days ago

Last reply by richard 23 hours ago

Don't know how to permanently change AO3's default font to one my Screen-reader can see formatting with in Firefox

So my last thread on this was archived without anyone giving me a reason or answering my question. I have had issues with the website Archive of Our Own since last Nove… (read more)

So my last thread on this was archived without anyone giving me a reason or answering my question.

I have had issues with the website Archive of Our Own since last November, when I tried to change the site skin and permanently changed the default font of that site to something called Lucida Sans Unicode, when it's apparently meant to be Lucida Grande.

This much I was able to work out via my previous thread, but when I asked for that last bit of help, nobody answered and my thread was instead archived.

I don't know how to change a font on a specific website. I don't even know if the site has tools I could use that would work for me. All I know is I still cannot read bold or italics on Archive of Our Own with my screen-reader, NVDA, unless I use reader view, which excludes author's notes and comments, and I had thought I was close to a breakthrough before my thread was unceremoniously archived.

For reference, the thread is here: https://support.mozilla.org/en-US/questions/1403415

I tried inserting a link via the button above this box but it did not give me the necessary code used in this forum for links, so a straight url is the best I can do.

Asked by Trix 1 month ago

Last reply by Trix 18 hours ago

Unable to start Firefox, not even in Safe Mode ...

Hail: System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0 No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 page… (read more)

Hail:

System Software: Win11Ent_x64 v22H2 (b: 22621.2283) MFF v18.5.0.0

No matter what I try, my MFF keeps crashing at startup. For some reason, it tries to open 2 pages the windows at the same time, which is illogical. I deleted firstly my: sessionstore.jsonlz4 logins.json to no avail.

Then I tried to open MFF through elevated CMD with the command: C:\Program Files\Mozilla Firefox\firefox.exe -safe-mode Again, 2 windows pop crashing immediately.

I do not understand why all of the sudden, it tries to open 2 different instances at once. This makes no sense. I am out of ideas, having tried many an option found on Google, but which none give me a solution.

If anyone has an idea, I would be quite darn thankful. This MSEdge crap that I need to use now is not quite my thing.

Thank you. Ke'Ylan

Asked by Ke'Ylan Abaddon Banthraxx 2 days ago

Last reply by Ke'Ylan Abaddon Banthraxx 15 hours ago

importing edge profile number 2 or 3 in firefox (seems important)

Hello, i would like to control what might appear on my edge browser as two non-desired profiles as of now. I would like to import them in firefox but it seems impossible… (read more)

Hello,

i would like to control what might appear on my edge browser as two non-desired profiles as of now. I would like to import them in firefox but it seems impossible to import them if not the first profile. It s really annoying and i hope we will soon be able to find a solution.

Kind regards,

Asked by Arnaud 4 days ago

YouTube videos on Firefox getting slower and jerky.

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK,… (read more)

YouTube videos on Firefox getting slower and jerky. After refreshing Firefox (Settings -> Help -> More troubleshooting information -> Refresh Firefox), it is OK, but only for a short while. Then the problem starts again. Same YouTube videos are running fine with Chrome at the same time.

Running Windows 11 Pro (Clean windows setup not long ago and the issue was there from the beginning.) German Language Firefox 116.0.2 Build ID 20230805021307 Intel CPU i7-1360P, 16 GB RAM, 1TB M.2 SSD

Would really appreciate a solution for the issue because I really like Firefox!

Asked by guidox11 1 month ago

Last reply by guidox11 4 days ago

118 update broke my vpn

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give… (read more)

vpn plugin on one browser won't connect to internet so i have to stop using it to go anywhere. if i use the vpn for the whole system, using a firefox browser doesn't give me clean connections so i can't get to some sites. any suggestions? do they know about this? i noticed in my settings i am now using a custom setting for tracking and a reinstall of the plugin said it now had to have access to 'private windows' which i've never had to do before. do i need to switch to the chromium browsers? cheers in advance.

Asked by paragata 2 days ago

Last reply by paragata 3 hours ago

account sign in & dashlane

I have to load my bank's website several times before I can sign in. I cannot edit a dashlane item. I am not great at using a computer. Thinking I should just change b… (read more)

I have to load my bank's website several times before I can sign in.

I cannot edit a dashlane item.

I am not great at using a computer. Thinking I should just change browsers. Very unhappy that I can't reach out to the company to resolve my issues.

Asked by Mimi Osiason 1 day ago

Last reply by Mimi Osiason 9 hours ago

opening links

In settings it use to say "open links in new tabs" now it just says "Open links in tabs instead of new windows"... what happened to "open links in NEW tab"? That would b… (read more)

In settings it use to say "open links in new tabs" now it just says "Open links in tabs instead of new windows"... what happened to "open links in NEW tab"? That would be the preferred option. When I'm in a tab and there's a link I click on I do not want to lose what I'm currently in, I want the link to open in a NEW tab. This has really gotten annoying!

Asked by Delmond 1 week ago

Last reply by Delmond 6 days ago