Firefox Support Forum

Hello, I always use Firefox logged into my Mozilla account.

Yesterday I went to a (legitimate) site, that I had never visited before and only read one page. I didn't click on anything on that site/page, I only read that one page and left the site. Not long afterwards, I received a promotional email from that site stating "Thanks for stopping by!".

My question is: how did they know my email (the email used by my Mozilla account)? I have never received emails from that site, and as I said, I never visited it until then.

Does Firefox expose the Mozilla account email when visiting sites? This is pretty troubling. I would appreciate any input you have. Thanks

Hello,

  I have problem when i open WAC (Windows Admin Center v "1.5.2306.14001" ). 
Welcome page downloaded very long time, but i haven`t any error for debuging. 

On other browsers working normally.

Reinstall brw + Clear cash , cook +

 If u have any solution, i will be very glad. Thanks

Menu, tabs, X (for closing program) do not appear at start. I then have to do CTRL ALT Delete to teminate Firefox I have repeatedly re-installed Firefox but then have to reset all my preferences/bookmarks/etc. and the problem re-appears randomly. I just restarted Firefox and THIS TIME it worked! Normal heading: (attached) Top of Screen/Heading when error appears: No "Get Support Mozilla Support - Mozilla Firefox/no Tabs line/no bookmark toolbar/ no - + X in upper right corner" --->have to do a CTRL ALT DEL to terminate the program. This is a new ASUS Vivobook 15 Computer with Windows 11 that I've had only a week.

is het mogelijk dat het opslaan van documenten via firefox automatische voorzien worden van een firefox extension? Kan het zo zijn dat als je firefox verwijdert deze documenten dan niet meer toegangelijk zijn?

Als dat zo is hoe kan ik dit dan weer herstellen?

Hello

I have recently had to reload my laptop. Before I did so I synced all my passwords, bookmarks, history etc. When I have reloaded Firefox onto my device all my data is missing. Please can you help as I need all my passwords and bookmarks for work.

Thanks

Charlotte

Firefox crashes when I click on a box in MS Excel (and possibly other MS programs) then move to the browser to paste or not paste. This has been a problem for months now and I've reported this months ago (Oct. 3rd). Does anyone have a fix to this? I've refreshed it and it has been updated (and windows is always up to date too).

Thanks!

Sirs,

Did an update just kill the Keeper Security extension? I cannot login. Also cannot connect to Goose VPN website, wich is very strange since it is a security company.

Hello

I have a problem with signing in to my youtube account('s) it tells me that i dont have access anymore.

I tried some fixes like clearing cache, history, proxy and other things you can try. But it still doesnt work

account is fine i can login on other browsers but i think firefox is the best one out there so used to it.

anyone know a fix that might help?

Kind regards Collin

Within the last week or so, a certain website (libsyn.com) that serves Podcast audio has been doing something strange to their content that causes Firefox difficulty when playing back in-browser. If I try to jog/skip through the audio, certain portions will cause the time to continue advancing, but Firefox will not play any audio back. Here's a sample. Note that if you allow the full URL to be loaded, then load the stream into VLC, VLC is able to play the audio just fine without any issues.

Possibly similar questions:

• https://support.mozilla.org/en-US/questions/1378321

Related bug report:

• https://bugzilla.mozilla.org/show_bug.cgi?id=1496567

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Our IT specialist at UW-Madison is stumped and suggested I reach out to Firefox. He was helping me troubleshoot why Firefox keeps saying it's sending a code to verify my account, but I never receive the code. He has added the "accounts" email to my contacts and I don't know what else to do or try. Any ideas from the community? I need my bookmarks after upgrading to Windows 11 and can't imagine trying to recreate them all.

Hello, i switched from chrome and loving the firefox and have plan for sticking to it, its great but, There is a issue iam facing which is slow video loading example in Youtube, in firefox the video have to download certain amount so that it can show the video,which causes stutter and slow loading, in chrome its instantly loads we who using with limited internet speed facing this issue, hope you will fix this, thanks in advance You guys are great, sending love

I frequently use GroupMe on desktop from Firefox, on two separate computers (a self-built desktop, and a Dell Latitude laptop).

Starting sometime over a week ago, I have been unable to drag & drop or otherwise upload photos in my chats. The only method that works is pasting direct URLs of JPGs.

In all other circumstances, I get the uploaded image error attached to this post.

Two different GroupMe support agents have said that, since image upload is still working in Edge, that it's a Firefox problem.

Tried clearing cache, site cookies, reset the browser, ran in troubleshooting mode...same result every time.

This is not the "image file size too big" error. I used to routinely post captures from the Snipping Tool, and I can't anymore.

I'm not sure where else to go to troubleshoot this. It's very annoying. Any suggestions?

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined. That is the "Tab Grouping" app that will not run in any version of FF higher than v. 55.

In my work, which often includes a tremendous amount of research, I need to be able to quickly go from one group of tabs to another. If I had to open all these sites manually, that would take the better part of the day and frankly I don't have near the mental capacity to remember the tremendous number of tabs. I have had a couple replies (Thanks!) to this question sometime back, but unfortunately none were even close in performance.

So, can anyone direct me to an app that will allow very quick movement from different sets of windows/tab groups (please see screen shots below)? Is there anyway that I can get this app to work in Legacy mode? I have several other old apps that work perfectly well in this mode.

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top right corner where you access your account and it shows that it's disconnected. On top of that, I backed up all of my tabs, favorites and passwords but I don't have the ability to import it from the back up. I'm only given the options to import from another browser. Any help in this matter is greatly appreciated.