Firefox Community Forum

Hi Just setting up a new Surface Pro/Windows 11 and installed Firefox from Mozilla page. Firefox install completed with a crash report and has never actually run since. Every time I launch I get the app crash window. I've tried running in troubleshooting mode but same app crash. I also note that the crash reports do not get uploaded.

I have uninstalled/re-installed and also tried a fresh install but always the same issue. I also downlaoded the full installer.

Thanks for your help

Tim P

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor.

I have noticed that Firefox has been getting too many updates recently...even as much as 2 updates this week alone. Frankly i'm sick of getting the green icons and pop-ups in the upper right corner. Is there a way in about:blank codes to turn off these stealth downloading behaviour and prompt pop-ups to restart the browser and let me just manually do it in settings when i want to but without notifications ?

I have not used firefox in a while but am over google for good now, regardless i cant tell if this is a legits version missing a refresh page has a lock and admin badge in its place the tabs have no visible seperatiionvery odd but was wondering if there is a way to update searched and could not figure it out went thru setting might have missed it but honest should not be this hard.

THUS IDEA What if a hidden URI info bar inivisible to the averagage bear.... So its never been done but what if MOZILLA done it.

How it WORKS ... yad yada i knwo yall dont pay for idea im not asking for paymen

If I want to quickily CHECK if my version is or needs updatign hoover over uri for say 3 seconds activates info as uri fades info bar shows version and update button is availiable to updat on right side of bar.... FOR A BONUS on left side of bar in url area top common Local host shortcuts say localhost:3001 or just as :3001 :3002 :3003 or even better just the ones it knows are running so its liek no local host detected running or :3002 and :4003 with click options to auto url .... BUt wait theirs MORE dont was the MIDDLE middle router. no not that kind Middle of uRL is a router icon X over it no router detect router icon Clickable. But GIVE YA A GUESS WHAT THIS FUTURISTIC gadget doies Goes to you local router page WOW did I just solve 3 of the BIGGES smallest laziest issues of mankind meh nah but its a start.

And i dont even whatn tthe GOLD just give the the goods.

Or else. I go back to google. Anyways thanks I already made it but thought you would like to know as it should be on all, no code for you its not rocket science... hmm rockets. GTG just got an idea. Good Luck id refresh but how. Must be lazy....

After updating to 138.0.4 I no longer have "Recently Closed Tabs" after clearing History. Is there a way to fix this? Can I download a previous version? If so, how?

A file called 'Pending Pings' appeared within the folder in which my Firefox installation is located. I last used Firefox on May 14, 2025. I don't know how it appeared as I disabled automatic updates and made it so it would ask me if I wanted an update, so I do not know why it is.

Firefox tries to install helper each time I try to open Firefox. It seems to install and then repeats each time I try to open the software. If I cancel it will not open either.

Hi,

I’m writing you as a very annoyed, frustrated and seriously pissed off user.

I’m a senior lecturer at De Montfort University, Leicester, and have been using Mozilla since 2020/21 on my university account, since I don’t want Google Chrome and Microsoft Edge is user-unfriendly shit. Now, my Mozilla account was registered via DMU (technically set up by the university’s ITMS) to run as my default browser, which opened automatically logged-in and ready to go each time I started the computer. This is how it has worked for the last four years and through many, many updates… until yesterday.

Since the last update on Monday, May 19th, all my access records, settings and bookmarks have been completely wiped off. In fact, it appears that my university-registered account has been wiped in its entirety. Strangely, Mozilla Firefox is still my default browser but only opens with a standard default window. More importantly, I was no longer able to log into my account, as if my account no longer exists… which also means that all my bookmarks and links to important websites within DMU and externally have all disappeared. It will take me at least 1 week (if I focus on nothing else) to find and restore them.

So, how was such a car crash of an update actually possible? Please note that ITMS at DMU is placing the blame and responsibility of this fuckup squarely on you. Furthermore, why was this update actually necessary? Mozilla Firefox was until yesterday a far superior browser in terms of user-friendliness and style compared to Google Chrome, Microsoft Edge or Apple Safari. Now it’s little more than a cheap, equally flawed Microsoft Edge copycat both in style and user-unfriendliness!

But even worse, I now find out that Mozilla like all those "revolutionary, democratizing" tech companies cannot even be bothered to be accessible for contact when in need for support. Anyway, I would like to know how your update could wipe out my account and all the bookmarks just like that, as if they never existed in the first place. And how do I get my my original settings back?

Very disappointing.

Regards,

Markus

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

I getting messages about version update nearly everyday. That is so annoying. Could you please add an option in settings that notifications could be possible switch off ? I am very happy with current version and don't want nothing to update

I originally deleted Firefox by accident and have downloaded it via Microsoft Store. All seems well then after I click on the app to open it, I Get the ‘Windows cannot find C:\Program Files\Mozilla Firefox\firefox.exe. Make sure you typed the name correctly, and try again’ for ‘Firefox’ error how can this be corrected?