Firefox Community Forum

In the last few weeks, i cannot read my iCloud emails. It says things like"message cannot be downloaded now" or "cannot move to trash now", so the only way I can consistently read my emails, is to switch to my Google browser, which has absolutely no problem with the iCloud emails Why would this be happening?

          Jonathan Rahn

After the last update, I lost the toolbar bookmarks and passwords. After some time I was able to figure out how to sync them from my mobile. When I closed FF on my desktop, I lost the sync. Now I get an error when I try to sync. Your last update (using flawed AI, I presume) sucks and has rendered the browser I have used for years. I used your "help" page to recover once, but as soon as I closed the browser, it reverted to no bookmarks, no passwords. I don't want to use MS browsers because FF has served very well for years. Sorry but WTF are you thinking?

BT yesterday misspelt my email address with an additional 'h'. Although the original address has now been restored, firefox will no longer accept the original version (displaking a red sticker saying 'email address or user name misspelt') and I can only read my emails using on my Windows laptop using Microsoft Chrome. As I dislike having anything to do with google, please can someone explain how to resolve this problem (by removing cookies or whatever else).

Many thanks,

Oliver Crichton

I have 18 shortcuts that I have added to the Firefox desktop, but every time I open a new link, a shortcut is added to the desktop. How do I keep these unwanted shortcuts from being added to my Firefox desktop?

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts. What am I doing wrong?

The Firefox advertising page

I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank details then instead of buying the product, I'm sent to a page where aside from just leaving the page, I find that i have to order 3 more of the same product, if I want to get the discount, so I exited the page, only to find that not only had I been charged for the original (without the discount!) but an additional charge had been taken!!!

Then I get a text message saying they couldn't connect to my email, so everything is done through texts (they had my email). When I went to their site they use a fake US phone number; there's no email, only a form (does it work?)

https://shop.trywellnee.com/

The fake US +1(844)961-3766

And why can't I contact Mozilla directly rather than this forum?

Using firefox 148, when I select the "CIRA Canadian shield" DNS over HTTPS option it does not work. If I select the other 2 options Cloudflare or NextDNS those options work.

What is the problem with DOH for CIRA option ?

just installed thunderbird on my new windows11 laptop and tried to add my comcast email account. i entered the email address and password and it sent me to a comcast web page to validate my email on imap.comcast.com. i am not on my home network so they sent a code to my phone which i entered successfully. it then asked for the address on my (comcast) account. i entered it and it told me it didn't recognize the address. I called comcast and finally got a human to talk with. we verified that my comcast account was set to allow third party access to my email. that's all the help she could give. i've run thunderbird on my windows 10 desktop with my comcast email for years with no problem. Has anyone encountered this problem?

Facing these issues on video/educational platforms other than YouTube. I am not facing either of these issues on other browsers like Microsoft Edge, on the same network. Please let me peacefully watch my educational videos, else I'll have to switch to other browsers and encourage others to do the same. I have a lot of respect for your open-source community-based browser, but such errors are causing intolerable pain. PLEASE RESOLVE ASAP.

I've followed all recommendations to fix that, but nothing works. Should I remove the browser, boot up, and download it again? Remove all my personal settings, etc? Also, I download my emails, I erase the unwanted emails, and suddenly, many copies of my previously erased emails show up after I get a new email. This happens with Gmail and Yahoo Mail. Please help me, this is driving me crazy and taking up my time. Gratefully, have a swell day! Isis

I'm trying to stream a show in the firefox browser and I am getting error saying the HLS is not up to date. I've checked my firefox is at the latest update, is this something you need to update on your end?

While testing the new profiles option with Firefox after loading containers while having Surf-shark VPN on my computer stop accessing websites. The conflict was resolved by reloading surf shark and then while attempting to remove new profiles not being used I deleted the original homepage/profile. Over 10yrs of bookmarks, passwords, and numerous pieces of data have been lost. I need that original Firefox homepage user account for my computer restored.

господа,здравствуйте,помогите пожалуйста,любое видео разворачиваю на полный экран на мониторе HDR,а оно тусклое,никак не могу победить эту проблему,я бы отказался от всех остальные браузеров,но вот это единственное что меня останавливает

It keeps telling me to use a different account and then says I used the wrong password but I didn't use the wrong one it just changed so many times I think I'm losing my mind

When I start MF, all tabs I have used before open. Good! But one of these tabs are not in use. That it why I want to close it for ever.

The option to delete it for ever is not available.

Grateful for your help!

Watching a CNN video on YouTube Firefox suddenly freezes and does not accept any further actions. Even shutting down it will block the process and I need to use the "Shut down anyway" function. Similarly, Thunderbird will lock up in the middle of writing a response, but here it is just the window and I lose what I typed, but I can go back and push "reply" again and retype the answer. Whether these are down to similar issues I don't know. Obviously, this sounds like a graphics driver, so I made sure all updates are installed and there is no further update available for both, Firefox and Thunderbird as well as the system drivers. System: OS Name Microsoft Windows 11 Pro Version 10.0.26200 Build 26200 System Manufacturer Gigabyte Technology Co., Ltd. System Model Z890 UD WIFI6E System Type x64-based PC Processor Intel(R) Core(TM) Ultra 7 265KF, 3900 Mhz, 20 Core(s), 20 Logical Processor(s) SMBIOS Version 3.8 BIOS Mode UEFI Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.7 GB Available Physical Memory 15.2 GB Total Virtual Memory 39.5 GB Available Virtual Memory 18.7 GB Page File Space 7.75 GB

Any pointer is appreciated as this is really annoying. Thanks