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Lock screen / screensaver

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the … (read more)

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the buttons, and don't want them. Is this a Firefox issue, or maybe a Windows issue? Do you know how I can stop them coming on please? (Firefox v. 132.0.2 current)

Solved Archived 1 169

Firefox 132 Tab Crashing Facebook and DSLReports Forums and Rockstar Social Club

Ever since I updated to Firefox 132, I get a Tab Crash if I go to Facebook (logged in), DSLReports Forums (like https://www.dslreports.com/forum/vzfiber), and Rockstar So… (read more)

Ever since I updated to Firefox 132, I get a Tab Crash if I go to Facebook (logged in), DSLReports Forums (like https://www.dslreports.com/forum/vzfiber), and Rockstar Social Club (logged in).

I have tried playing with the settings, Troubleshooter Mode, and Private Windows...all the same result.

Solved Archived 4 110

What is the FireFox Release Channel

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Wind… (read more)

Your article about the expiration of Windows 10 says that anyone that has FireFox on the Release Channel doesn't have to worry, that updates will continue to support Windows 10. I don't know what that means (Release Channel). And how can I check if that's what I have?

Solved Archived 1 179

Firefox Update

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Th… (read more)

Hi James Your reply does not answer my question - "Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025". Thank you. Also FYI, I indicated that I was continuing to use Firefox V 94.0.1 (64-bit) on Windows 7 Professional. This is because all versions later than 94.0.1 modified settings which had to be reset after an update. This was not necessary up to and including V 94.0.1 Cheers Graham Garden

Locked Archived 2 320

Can very old language package files in C:\ProgramData\O949 be removed without causing problems?

Hello all, During clean-up of my laptop I noticed 31 language package files in C:\ProgramData\O949. File names look like: langpack-en-US@firefox.mozilla.org, and they all… (read more)

Hello all,

During clean-up of my laptop I noticed 31 language package files in C:\ProgramData\O949. File names look like: langpack-en-US@firefox.mozilla.org, and they all originate from 23-Jan-2017 so I guess they're very old files which might be relevant anymore. As these 10,058 files occupy 56 MB I'd like to remove them from my laptop.

Does anybody know if such task is wise, not harming current running FF v131.0.3?

Solved Archived 5 110

Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (read more)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Solved Archived 1 229

Not able to change desktop background photo since today's Firefox update

Hello: When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among som… (read more)

Hello:

When I signed into my computer this morning, a pop-up asked me if I wanted Firefox to update. I let it do that, and then a pop-up came up letting choose among some photos and art for a desktop background. It even let me upload a photo of mine. I chose one of yours, now I can't change to any other photo I have on my computer. Please help.

Thank you,

Cynthia M.

Solved Archived 3 479

Bookmarks toolbar stopped working in the latest version

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appear… (read more)

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.

Solved Archived 2 428

Thank you!

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important … (read more)

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Solved Archived 6 359

131.0.2 didn't fix malware bug

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and down… (read more)

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and downloaded Firefox 131.0.2 last night and overwrote the existing file. It worked for a brief moment, then also ceased functioning. Have downloaded 131.0.2 several times now, with no further success. Currently dead in the water with Firefox, and stuck with Safari. :(

Solved Archived 2 120

Firefox ESR 115.23.0

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - ca… (read more)

After last update Firefox ESR 115.23.0 the menu on the website: https://connect.garmin.com/modern/homeis not displayed correctly. Could you fix this? Second question - can you disable reCAPTCHA when logging in to this site?

Locked Archived 2 240

FF thinks I am on win 10 but I am on win 11.

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The m… (read more)

I just downloaded the latest FF having had an old account. Working fine but I continually get a message that I am on windows 10, which is wrong. I am on Windows 11. The message has worn out its welcome. Is there a way to fix this.

Solved 1 40

How do I uninstall Microsoft Store version of Firefox?

When I started up Windows 11 on my new laptop, I had to connect to the web via Edge to be able to install Firefox. I foolishly went on to install Firefox via Microsoft St… (read more)

When I started up Windows 11 on my new laptop, I had to connect to the web via Edge to be able to install Firefox. I foolishly went on to install Firefox via Microsoft Store. I have now installed Firefox from the Mozilla website via the Microsoft Store version, but I cannot uninstall the Microsoft Store version. I don't have access to the folder where it is installed even though I log on as an administrator.

Solved 1

delete old firefox data with is blocked by admin rights and remove FF

Dear reader, I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF. Can somebody help with? 1. How to remove old … (read more)

Dear reader,

I wanted to completely removed Firefox because i had some issues. Instead om removing I probably refreshed FF.

Can somebody help with?

1. How to remove old FF data which is placed on my desktop and blocked for removal by admin rights. 2. How to completely remove FF without leaving any data (profiles, extensions)

I have tried to find this answers in the help sections but I was not able to find the solution for my situation.

Thanks in advance. With kind regards,

Ilco

Locked 1 20

ESR or RR? Which verion should I use with Windows 7 Pro 64 Bit?

I've just been told by my Firefox Browser that there is an update available but it can't install it automatically, I need to manually download the file and install it. It… (read more)

I've just been told by my Firefox Browser that there is an update available but it can't install it automatically, I need to manually download the file and install it. It took me to an Enterprise page which gave me the choice between a Rapid Response version or an ESR version. Firstly why an Enterprise page? Secondly which version do I need fora PC running Windows 7 Pro 64 bit please?

Solved Archived 5 505