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Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (read more)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Solved Archived 6 281

URGENT PLEASE HELP

duplicate of /questions/1476458 thread] This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes… (read more)

duplicate of /questions/1476458 thread]

This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes in it. I was listening to music and it just began to play it non stop. and it dont respond.

please help, a million thanks!

I try to restart network or suspend the process nothing works. If I could make firefox reopen to it's original state+ cookies; no site reloaded and get back my incogico it would be much appreaciated. ALso everything was saved in firefox since I did not end the task, I dont want to lose those.

Locked Archived 3 129

firefox 116.0.1 peacock tv error message --system configuration not supported

This is a recent problem. I used to watch Peacock on Firefox with my ad blocking extension. Now I cannot watch Peacock videos. The page My Stuff displays but once I click… (read more)

This is a recent problem. I used to watch Peacock on Firefox with my ad blocking extension. Now I cannot watch Peacock videos. The page My Stuff displays but once I click on a program or episode to watch, I get the error screen. (see words below) Even with no ad blocker, I get as far as an ad beginning, and then the error. I have already refreshed my browser. This did not help. I can watch Peacock on Edge. (PC windows 10)

ERROR MESSAGE: Something went wrong. Sorry, your system configuration is not compatible with Peacock. Please check the supported devices in our Help Center (6007).

Solved Archived 5 910

Mozilla, please consider allowing some form of WebUSB, even if only for "Firefox Developer Edition".

Regarding the current state of Firefox and WebUSB, I have four thoughts: Yes, Mozilla's concerns regarding the security risks are valid, but not insurmountable. In my … (read more)

Regarding the current state of Firefox and WebUSB, I have four thoughts:

  1. Yes, Mozilla's concerns regarding the security risks are valid, but not insurmountable.
  2. In my experience, this is the single W3C noncompliance that impedes my use of Firefox.
  3. In my experience, an increasing number of companies/organizations are leveraging WebUSB, from core-functionality of end-user hardware to enterprise-level troubleshooting, configuration, and support.
  4. If Mozilla permits the use of unsigned plugins for its Firefox Developer Edition because of the reasonable expectation that its users understand the risks, it stands to reason that the same could be said for WebUSB.

(There's no need to reply, really - this is only being publicly posted because there doesn't seem to be a way to do otherwise - I just wanted to go through the exercise of casting this message-in-a-bottle into the sea.)

Solved Archived 2 244

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Solved Archived 18 128

Hardware acceleration dropping frames on videos with small viewport resolutions

Hi! I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewp… (read more)

Hi!

I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewport resolution, it starts to drop frames. (I would test with other sites but only know of youtubes stats for nerds system to detect issues like this) For example a viewport resolution of 1250x703 does not drop frames, however by unmaximising the screen and the viewport resolution drops to 681x383, it begins dropping frames.

Using my 2nd monitor which has a smaller actual resolution, the video drops frames unless fullscreened, see recordings below. Test A | Firefox Maximised but video not fullscreen Test B | Firefox Maximised and video fullscreen This issue also occurs with picture-in-picture mode.

Disabling hardware acceleration fixes this issue but for some reason only affects firefox, using MS Edge with "graphics acceleration" enabled does not result in this issue. Is this potentially an issue specifically with how firefox handles hardware acceleration? Also since I require hardware acceleration to be enabled for 3D model work in my browser, is there something I'm missing here that would allow me to keep hardware acceleration on but not have this issue?

Any help is much appreciated, thanks!

Solved Archived 3 1218

Google search result top thumbnail pictures disappear when the search results complete in firefox browser.

The thumbnails can be momentarily seen but within less than a second they disappear. Not happening in edge so doesn't seem to be a computer setting. Cleared all cookies a… (read more)

The thumbnails can be momentarily seen but within less than a second they disappear. Not happening in edge so doesn't seem to be a computer setting. Cleared all cookies and cache in firefox. No different. The attached image shows the pictures that are missing in firefox. Image taken from an Edge search.

Thank you in anticipation. Steve Balderson

Solved Archived 2 88

Local server won't load

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001. MacOSX 15.0.1 FireFox(FF) 132.0 (aa… (read more)

I run a Synology DSM server on my local network. The website page to load locally inside my LAN is along the lines of 127.0.0.1:1001.

MacOSX 15.0.1 FireFox(FF) 132.0 (aarch64)

Previously accessing the DSM via the local IP address worked fine with no problems. Now, following one of the last couple of FF updates, I get an "unable to connect" message.

I also have a domain that routes to my local server and I can still access the DSM via the internet http address through FF. So I know that DSM is running fine and I have verified the settings within DSM.

I can load the DSM via the local IP in both Safari and Chrome. Only FF says it's unable to connect. So that shows that my DSM settings are fine and the page is available and loads in Safari and Chrome via the local IP.

I searched the forum and found similar postings, but not quite the same issue as mine. I deleted the cache & cookies/site data. I ensured the Proxy mode in FF is set to "No Proxy". I do not have any extensions running or themes.

I am at a complete loss at what setting in FF I need to change to restore this functionality.

Thanks, Matt

Solved Archived 2 1195

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For i… (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Solved Archived 15 1974

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Solved Archived 4 343

Gmail file attachments

Hi, apologies I'm not very computer-literate, but my gmail has stopped allowing attachments such as images or files (just keeps saying attachments failed). I cleared a lo… (read more)

Hi, apologies I'm not very computer-literate, but my gmail has stopped allowing attachments such as images or files (just keeps saying attachments failed). I cleared a lot of old (large) emails from my email account and freed up a lot of space - but I still can't add attachments. I've checked Firefox and it's up to date - as are my ad blockers. Is there something else I can do like deleting Firefox and then reinstalling it to see if this helps - the problem is definitely when using Firefox (and not Chrome) as my browser.

Solved Archived 6 98

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked Archived 1 109

Firefox' build-in translator

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? D… (read more)

Near Firefox. Why does Firefox's built-in translator always write “Near” in front of all opening sentences? It's very annoying to look at. Have you considered using AI? DeepL is great for translating. It translates not only the words, but also the culture.

[edited email from community support forum]

Solved Archived 1 265

Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Solved Archived 3 120