why when i open a new tab are the shortcuts I added not there and it won't let me add any?

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, … (read more)

On new tab, all my added short cuts are gone and it doesn't let me add any. For example I want to have a shortcut to say... Amazon, but when I type or paste in the url, it still doesn't add it and the add button goes blue, not white. I have the shortcut feature turned on

Solved 3 1 149

Getting rid of the 'Recent bookmarks' list permanently

Hi all. I can tell from a quick google search that this question has been asked MANY times, but I can't find step-by-step instructions for noobs like me who are new to th… (read more)

Hi all. I can tell from a quick google search that this question has been asked MANY times, but I can't find step-by-step instructions for noobs like me who are new to the advanced features utilized to fix this issue. Please, if you wouldn't mind... Can someone provide step-by-step instructions to help me resolve this? I'm running version 154.0.1. I don't want to delete the bookmarks themselves; just that list (permanently). I appreciate your help!

Solved 4 1

my ability to scroll through web pages has stopped working, i have to go to the far right and click on the border

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the prob… (read more)

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

Solved 4 1

Unable to access certain websites. Access denied errror

Hi, This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last updat… (read more)

Hi,

This is my second post regarding this problem. Upon searching and reading the answers to this problem on the Mozilla's community, I found out that Firefox last update on Windows 7 computers is 115.33Oesr. According to cor-el, one of Mozilla's community Moderator, Firefox is stuck on this version not updating to the newest Firefox 148.02. on Windows 7 computers. I thought the whole idea of having Firefox Oesr version was to allow Windows 7 computers to continue using Firefox. Now I have many websites telling me "Access denied". Home Depot, Costco, Kohl's, Ralph's so far that I have found out. Everything works on Chrome, which I prefer not to use. Everything works on my laptop with Windows 11 version Firefox 148.02

Is this going to be fixed???? Is Firefox Oesr going to update to version 1408.02 so people/computers with Windows 7 can continue using these websites?????

I would greatly appreciate your help!!!!!!

Amy

Solved 1 1 220

Restore browsing history

Hi, I'm Albert. I had like 10,000 open tabs (not exaggerating) and these tabs are gone after a blue screen error and a few Windows updates. I want to restore those tabs,… (read more)

Hi, I'm Albert.

I had like 10,000 open tabs (not exaggerating) and these tabs are gone after a blue screen error and a few Windows updates. I want to restore those tabs, but I can not because the "Restore the previous session" option is grayed out.

Are there ways to restore these open tabs?

If there isn't one, then I want to restore all the websites I have visited over the past few years and manually filter them.

How do I do it?

The Firefox library contains history but the oldest history it contains is 2024 December one. I guess the dedicated folder removed my old browsing history as it was filled up?

What I read is that places.sqlite file contains all the browsing history. Is this right? My places.sqlite file size is 80.0 MB (83,886,080 bytes). Is there a size limit on this file? I wonder if this file contains all my browsing history.

I have my places.sqlite file and DB Browser installed on my computer. But I don't know what to do next after opening places.sqlite file.

If there are better suited applications for my purpose than DB Browser, please recommend me one with a little instruction.

Long story short, how do I restore my open tabs or browsing history?

Please help me.

Solved 1 1 199

How to make Firefox remember my last file upload location?

When uploading files with Firefox, I click the upload button, and the file browser window appears to upload files. For as long as I can remember, it always defaulted to t… (read more)

When uploading files with Firefox, I click the upload button, and the file browser window appears to upload files.

For as long as I can remember, it always defaulted to the last folder location that I uploaded a file, but just a few days ago, it stopped working, and always defaults to my home folder.

How can I make the upload window pop up, default to the last uploaded location? My OS is Linux Mint Cinnamon.

Solved 9 1 308

Time zone stamp for emails using Firefox is incorrect. Computer is correct, time zone for Safari is correct

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when usi… (read more)

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

Solved 1 1 30

Spell checker not working

It's checked in settings, the US english language pack is installed, I did the about:config thing as well and it's still not working. Oh yeah, also used troubleshoot mode… (read more)

It's checked in settings, the US english language pack is installed, I did the about:config thing as well and it's still not working. Oh yeah, also used troubleshoot mode - turned off all addons - and still doesn't work.

Solved 1 1 50

Unable to delete a profile

Hello, I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in… (read more)

Hello,

I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in the profile called "about:deleteprofile', which displays an empty page and does nothing. Then, I would try to delete the profile manually, in the profiles folder, but if I opened firefox or restarted my computer, it would just come back. I have attatched the relevant images below.

Solved 1 1 170

Efficiency Mode Windows 11

I have a problem with 'efficiency mode' in Windows 11. Windows 11 forcefully puts many of Firefox's tasks into efficiency mode marked by green leaves within task manager … (read more)

I have a problem with 'efficiency mode' in Windows 11. Windows 11 forcefully puts many of Firefox's tasks into efficiency mode marked by green leaves within task manager in processes tab. It doesn't seem to do this to anything else except Steam Client WebHelper. My Laptop is always in max performance mode in all possible settings as it is always plugged in (this does not influence efficiency mode). It slows down performance making things take longer to load and might even break them. If you try to enable efficiency mode on a task it even warns you of this: 'Efficiency mode will lower process priority and improve power efficiency but may cause instability for certain processes. Do you want to continue?' There is no way to permanently disable it. Currently out of 19 tasks 8 are in efficiency after I woke up my laptop from sleep (I have 5 tabs open). Only way to stop it is to manually disable each one by one (right click on each task and disable efficiency mode). But Windows 11 will turn them back on automatically usually within a few seconds (it seems to depend on opening new tabs, reloading them or waking up the PC from sleep mode). From looking it up online there seems to be a way to disable it in browser on Edge and Chrome but that might be something else (I do not use the so I'm not sure). There was a solution for Chrome but it doesn't work on Firefox.

Is there any way this can be disabled permanently through Firefox or Windows 11?

Solved 1 1 248

The page isn't redirecting properly - Firefox can't connect to server

I am receiving "The page isn't redirecting properly - Firefox can't connect to server" error messages. This happens on nearly every website repeatedly for the last six? w… (read more)

I am receiving "The page isn't redirecting properly - Firefox can't connect to server" error messages. This happens on nearly every website repeatedly for the last six? weeks. It does not happen in other browsers i.e. Chrome. I click the "Try Again" button in the Firefox error msg popup window over and over, 3-14+ times, to get past the error msg and access the site. When I try to login to many sites I am kicked out to the same error msg. Also kicked out of sites randomly when trying to navigate to another page on the same site. I had Claude AI take me step-by-step through all of the trouble shooting and adjustments to various settings. All of my extensions are off. I have had my ISP re-initialize my modem and I've run antivirus scans, still the problem persists. (Strangely YouTube does not have these problems) I love Firefox. I've got it setup just the way I like it. I have been using it for 20 years and during those two decades Firefox has been stable and had only minor glitches. I do not want to change my browser. Chrome feels clunky to me. I'm attaching three representative screen captures of the error msgs. Looking forward to anyone's help.

Solved 7 1 70

since my last update I am unable to access 4 web sites which I normally use

since my last update I am unable to access 4 web sites which I normally use.I have firefox ESR and am on windows 7. Edgesuite is blocking two of my sites, Sephora and Ar… (read more)

since my last update I am unable to access 4 web sites which I normally use.I have firefox ESR and am on windows 7. Edgesuite is blocking two of my sites, Sephora and Argos and QVC tells me they are unavailable. Scottish Power tells me there is a client error.

Please help.

Solved 1 1

How to enable the free Firefox VPN?

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've check… (read more)

I read the article about having 50 GB of free VPN use after I updated Firefox today to version 149.0; however, I don't see anywhere where I can enable the VPN. I've checked in the "Customize Toolbar" section, and I still couldn't find anything. I don't understand, the article made it sound like I should have access, but I've also read that it's not out for everyone yet?

Solved 10 1 2415

How to prevent tab groups being deleted after Firefox closes?

Hey guys, so I always have a bunch of tab groups as it helps me organize my tabs. But every time I accidentally close Firefox or my pc resets, all the tab groups are gone… (read more)

Hey guys, so I always have a bunch of tab groups as it helps me organize my tabs. But every time I accidentally close Firefox or my pc resets, all the tab groups are gone. UNLIKE google chrome where, even if I close chrome they will be on the toolbar for me to open again. So could you please add this feature on firefox as well because this is getting very irritating because I have to open the individual tabs again and again? Thank you.

Solved 4 1 80

New built-in VPN not redirecting to chosen country

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location. Despite selecting either US or UK in the country lis… (read more)

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.

Solved 5 1 158

Cannot get to the about:config page

In Firefox on my Android phone, when I type about:config in the address bar and press Go, it takes me to a description of that functionality, not the configuration page. … (read more)

In Firefox on my Android phone, when I type about:config in the address bar and press Go, it takes me to a description of that functionality, not the configuration page. I have tried DuckDuckGo, Chrome, and Bing, and they all do the same thing. How can I go to the about:config page?

My Firefox version is 152.0.5 (Build #2016171143). My phone is a Galaxy A32 5G, model SM-A326U, Android version 13, One UI version is 5.1.

Solved 4 1 30