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30 day money back guarantee VPN cancellation

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thank… (read more)

I would like to kindly request a refund as I was promised a money back guarantee. I was not at all happy with the macOS VPN software so would like to cancel/refund. Thanks

Open 1 1 110

Firefox on widows 11 sync can't be done

My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID … (read more)

My firefox windows shows problem in sign in and when I try to sign in then it says your account is locked due to security reason, I don't know why is that. My firefox ID is jamespaulsarkar@gmail.com

Archived 2 180

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Locked Archived 1 290

Somebody is trying to set up account using my g-mail account

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm an… (read more)

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Archived 1 280

Google Sign-In redirects to support page

When attempting to sign in using google on firefox, the page I've included as an image below pops up. In order to solve the issue, I've tried clearing cookies and browsin… (read more)

When attempting to sign in using google on firefox, the page I've included as an image below pops up. In order to solve the issue, I've tried clearing cookies and browsing data, refreshed firefox, and uninstalled and then reinstalled firefox. This happens on all websites, and only when using firefox.

Archived 3 150

Multiple Email Accounts

Good evening, I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me… (read more)

Good evening,

I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me with a resource or guidance on how to set this up?

Thank you,

Archived 1 249

My developer account has been blocked for some reason

Today I received this email: Hello, Your Extension Facebook Filter was manually reviewed by the Mozilla Add-ons team in an assessment performed on our own initiative of… (read more)

Today I received this email:


Hello,

Your Extension Facebook Filter was manually reviewed by the Mozilla Add-ons team in an assessment performed on our own initiative of content that was submitted to Mozilla Add-ons.

Our review found that your content violates the following Mozilla policy or policies: This add-on has been blocked due to a violation of Mozilla's Policies by the add-on or its developer..

Affected versions: 1.0


If I try to login to https://addons.mozilla.org


You do not have permission to perform this action.


So I guess I'm locked out now it seems, which is weird IMO as it's a very simple add on that collapses Facebook post of users I don't follow. I'm the only user as I did not make it public.


Also "This add-on has been blocked due to a violation of Mozilla's Policies by the add-on or its developer.." eh..? Does FF enforce Facebook policies now? ;-)

My issue is that I cannot appeal as I'm locked out of the URL too.

Any suggestions?

Open 2 50

How do I update my email address

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email addr… (read more)

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email address (no button beside the email). I can only add a secondary email, which is not what I want. Is there a way for me to update the primary email?

Solved Archived 1 260

I can't see my activated subscription on pocket fm app

Hello, I have paid an amount of Rs. 9/- through Bajaj but I can't see my subscription details and even unable to update my mobile number or profile on app. Please clear m… (read more)

Hello,

I have paid an amount of Rs. 9/- through Bajaj but I can't see my subscription details and even unable to update my mobile number or profile on app. Please clear my queries and do the needful to activate my subscription

Archived 1 30