Firefox Community Forum

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even in the simplest way. I want to restore everything to how it was two or three days ago.

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuck do I have to do to get them back and thank you for fucking up my life.

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

So far hate new Firefox that I have been forced to switch to - very annoying and such a waste of my time trying to sort out my bookmarks. May make me switch to Edge or something.

Followed the instructions - C:\Users\name\AppData\Roaming\Mozilla\Firefox\Profiles\ - found a backup but no information as to how to get the bookmarks into the new Firefox?????

Many of us are older users and perhaps not so savvy as to how to do this.

And so it would have been nice if Firefox could have been more "nice and be specific" with this forced change over.

Thank you

Latest Firefox release update wiped out my bookmarks. Tried to restore a saved HTML version - and it says "this file doesn't include any bookmark data". (This is a "Firefox HTML Document" property type, saved using the BACKUP feature on w/n Firefox itself - using "manage bookmarks".)

I'm sorry to say all my groups and tabs were not opened this morning, and the restore session option doesn't even show up in options!

The groups are not even in my history even though I used them yesterday!

How can this be?

I don't believe they're all gone. I know sessions are backed up...

Please help

thanks

Hello,

This morning Firefox stopped loading new tabs, which usually means it is due for an update and restart. On my work computer, updates are managed by my organization, so I cannot prompt it to check for updates directly, but rather can just restart the application and it updates once closed. Today when I closed the window then clicked the shortcut to reopen, it notified me the exe file had been removed and prompted me to open the Windows store and reinstall, which I did. I have no indication as to why it uninstalled. All of my bookmarks and other history appear to have been wiped.

I have been trying on the support site to see if this data is recoverable, but nothing has panned out so far.

I have used Firefox as my primary browser for almost twenty years and frequently encourage friends and family to use it if they don't already. I have never experienced anything like this before. I am hopeful somebody will be able to assist me where reading through support center options hasn't yet, but if this is not resolvable, I'm done- the crash helpfully wiped everything clean, after all.

Any suggestions or response is greatly appreciated. Best, Z

Hi there,

I woke up this morning and opened firefox. Normally it opens the days previous tabs and this morning it didn't. When I tried 'restore recent tabs' it didn't do it. When I went into history and found the previous day's back up and tried to restore it also failed. Can you help?

Best wishes, Inez

I used to have an account with everything on it

I restarted my computer and now I cant access anything from my old account. I used my same email account as before. what do I do I lost eveything

Can Firefox do anything to recover all of the downloads I'd saved until I accidentally had CCleaner erase everything? I don't know what else was deleted, but getting them back would be a big help.

I go on holiday for 2 week and now cannot find my book marks or history - why the hell were we not told these would disappear? Have you become a google clone? Do you want to be a Microsoft edge. I am really pissed!

Bonjour, A l"allumage de mon ordinateur,ce matin, quand je clique sur l'icône "Firefox", une fenêtre sans mes onglets d'hier C'est une page m'invitant à télécharger Firefox. Je n'ai plus accès à mon historique et, n'ayant plus accès à mes mots de passe, j'ai du mal à ouvrir mes sites préférés. Merci par avance de votre aide. Annie Le Drévo

My old laptop broke so I got a new one. I logged in to firefox, but had to change the password as I didnt remember it. Firefox said "the safed passwords might be lost" but I had to do it anyways.

Indeed the passwords are gone. Is there a way to get access to these passwords? I figure if I only could use my old laptop again, the passwords would still be there.

Thanks for the help in advance...