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I bought Mozilla vpn and it won't install, keeps telling me, needs elevated?

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation. Seems I wasted my money if I can't install it Barry Drinkwater [redacted … (read more)

I purchased Mozilla VPN weeks ago and having problems installing it. Request requires elevation.

Seems I wasted my money if I can't install it

Barry Drinkwater [redacted phone# from community support forum]

Open 2

I want to revert back to the previous version of FireFox.

How do I revert back to the previous version of Firefox. I have tried to "Manage bookmarks" to get all my bookmarks to show correctly, however there is nothing I can fin… (read more)

How do I revert back to the previous version of Firefox. I have tried to "Manage bookmarks" to get all my bookmarks to show correctly, however there is nothing I can find that tells me how to do it, and there is nothing intuitive about this new version.

Open 1

I can't open, delete, uninstall or update my Firefox on my laptop

I can't open, delete, uninstall or update my Firefox on my laptop??? I dont have much Ram space on my computer - but am working on expanding it. Yet, still - I can't open… (read more)

I can't open, delete, uninstall or update my Firefox on my laptop???

I dont have much Ram space on my computer - but am working on expanding it.

Yet, still - I can't open, delete, uninstall or update my Firefox on my laptop

Open 1 20

New tab opens, cursor goes to bottom of page

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and… (read more)

For a few days now whenever a new tab opens, either by clicking a link in search results or by clicking a link in an email, the cursor jumps to the bottom of the page and I have to scroll to the top of the page. I'm just getting started with Windows 11 on a new computer. What happened to cause this?

Archived 2 450

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM! HOW to move Verticval Tabs from the Left Side of the Page back to thr TOP?

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0 I saw a Video on YouTube that said Vertical Tabs w… (read more)

I saw this Video on YouTube which announced that "Vertical Tabs" are here!" https://www.youtube.com/shorts/6-bJpmBLfr0

I saw a Video on YouTube that said Vertical Tabs were added in a recent update from Mozilla Firefox, I HATE THEM!!!!

HOW do I move my Tabs back to the "TOP" of the page where I am used to seeing them?

I am using a Lenovo YOGA 15" Laptop Computer with Windows 11 installed. Firefox Version 144.0

CK Jackson Email: [edited from public]

Archived 2 230

In updating Mozilla VPN, I received the error message, "The older version of Mozilla VPN cannot be removed. Contact your technical support group."

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I receive… (read more)

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?

Open 1 70

Conflict between Firefox and Thunderbird

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes. Using Windows 11, Firefox 130… (read more)

Each time I open Thunderbird, Firefox randomly switches to another window. When I set Firefox back to the proper window, Thunderbird closes.

Using Windows 11, Firefox 130.0.1 and Thunderbird 128.2.3esr.

I suspect the problem is with the latest release of Thunderbird. I want to install the older Thunderbird 115.10.1, but I did not find an easy way to do that.

Archived 1 120

A guy whose acronym is close to Jpr is the person I'd like he to tell me what windows versionI'm runnin'with because 2025 version has expired and I have bought the computer I'm having fun with last month of this year:june

Dear Mozilla team, I have nothing to add I made a short summery to a guy who asked why his computer starts redumdebly with Gmail and it's specially to him my question is … (read more)

Dear Mozilla team, I have nothing to add I made a short summery to a guy who asked why his computer starts redumdebly with Gmail and it's specially to him my question is adressed to.

Open 1 10

I believe that I purchased a lifetime subscription to fireshot pro and I don't know how to place this on Firefox so that I don't have it asking me for money. Please tell me what to do. Thank you very much

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for man… (read more)

My name is Susan Hunker. My username with Firefox is Sueofcow. My email is [edited] . my phone number is Landline [edited] Mobile [edited] I've been using Firefox for many many years and this is really the firsttime I've needed specific help.Thank you very much!


/edited phone#'s and email from community support forum.

Open 1 10