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Print Preview Defaulting "Printing from Win32 Application"

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview wh… (read more)

We are using a website designed for Firefox, and when we use the "print" function within the website tool bar, on one of our PCs, it always defaults to a print preview which states "Printing from Win32 Application - Print". We have "print.always_print_silent" set to true, on this and all of the other PCs using the website, but only this PC has the issue. We can't figure out what is making it pop up the print preview.

Asked by itadmin4 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Loading home page

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page f… (read more)

It takes a lot longer than it should to load my home page, MSN. This problem is more pronounced with Firefox than other browsers. What can be done to load the home page faster? And, in general to load websites? Can someone help? Thank you.

Asked by sciencemagic 4 months ago

Last reply by sciencemagic 3 months ago

Firefox 127.0.2 64 bit on Windows 10 not closing

I've been out of town. After returning home Firefox updated to 127.0.2 but now it will not close its process when I close its window. When I try to launch Firefox again I… (read more)

I've been out of town. After returning home Firefox updated to 127.0.2 but now it will not close its process when I close its window. When I try to launch Firefox again I get the error message below and attached:

"Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window. <Close Firefox> <Cancel>"

When I select "Close Firefox" the new Firefox window will then launch. However, if I open any web page the same error occurs after closing the window.

If I launch Firefox and then close it without opening a web page I do not get the error the next time I launch. Somehow going to any web page in Firefox prevents that instance of Firefox from closing.

I'm running Windows 10 22H2 Build 19045.4529 and it's shown as up-to-date.

Asked by SK 2 months ago

Last reply by SK 2 months ago

  • Solved

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt"

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt". Windows explorer shows file properties and a signat… (read more)

firefox setup 127.0.2.exe offline installer fails with message about "extraction failed" and popup "file is corrupt".

Windows explorer shows file properties and a signature for mozilla.

Is there a way to manually unpack the .exe? Someplace that issues are logged with more data (which file is corrupt?) There is a progress bar that flashes by part way, then a popup window with the file corrupt message.

(Trying to update to hopefully get rid of some crashes.)

Is there a hash for that .exe I could check?

Asked by BryanWillman 2 months ago

Answered by BryanWillman 2 months ago

  • Solved

Firefox update 127.0.2 (64-bit)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are bac… (read more)

Latest update (127.0.2) erased all my data. Gone are my bookmarks, passwords, sign-in shortcuts, history, etc. and I'm trying not to panic. Most of my passwords are backed up but my bookmarks are gone as is all my sign-in shortcuts, etc.

I always try to keep updated and never have had a problem with anything other than having to relearn a few new things; but this is a first for me.

Asked by zebra5ive 2 months ago

Answered by Paul 2 months ago

  • Solved

Blocker: Mozilla Firefox causes rows overlapping

Dear Support Team, After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire he… (read more)

Dear Support Team,

After updating to last Mozilla Firefox version (126.0.1) all my ngx-datatable tables are overlapping all rows over the first one even if the entire height of the table is correct calculated.

This is a blocking point. I need assistance urgently.

Asked by Stefan Curiban 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

How to restore shortcut?

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore… (read more)

There are 32 shortcuts on my home screen - 4 rows of 8 each. However, I accidentally "dismissed" one shortcut - now there are 31 total. I cannot figure out how to restore a shortcut. Is the solution in about:config (browser.newtabpage.pinned)?

Asked by opsec789 2 months ago

Answered by opsec789 1 month ago

  • Solved

Feature request: option to prevent videos from shifting after scrolling

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes… (read more)

Many, many websites now have this behavior: at the top of an article or blog post is an embedded video. (Or sometimes, partway through.) Scrolling past the video causes it to jump to a sticky position in the lower right corner of the window. (See attached screenshot.) Also, even if various disable-autoplay boxes are ticked in my settings, the shifted video will always start playing.

Granted, most sites provide a little "X" to close the video. At worst, there is the pause option. But still, it's an annoyance to have to do this on soooo many sites, every time I visit to read something.

Key word there: read.

My point is: if I wanted to watch the video, I would have, when it was right there in front of me. Since I have scrolled past it, this ought to be an indication that I do not want to watch the video.

So, the request is some sort of option in Settings that would prevent this behavior. Enabling it would do nothing else to the page except prevent the behavior as described.

Thanks for listening!

Asked by bjkeefe 4 months ago

Answered by Paul 4 months ago

  • Solved

Firefox is, very relatively, slow

Hi, First, this is not a complaint. Firefox is an outstanding product that makes me very happy. I though I could post the following, because this community strives to m… (read more)

Hi,

First, this is not a complaint. Firefox is an outstanding product that makes me very happy.

I though I could post the following, because this community strives to make it better.

In a nutshell, I have a very fast Internet connection, up to 6Gbs/1Gbs speed, and Firefox is not able to go over .9/.8

I attach are 2 tests, one with Firefox and one with Chrome.

Note that when using it for anything else than speedtest, Firefox does not feel slow at all.

I'm not requesting a fix, just thought that somebody would like to know.

Asked by Bob4K 4 months ago

Answered by cor-el 4 months ago

Firefox and YouTube

I have a YouTube loading problem, it works on all other browsers except Firefox. When you go to the YouTube homepage, the whole screen is blank with black and grey colour… (read more)

I have a YouTube loading problem, it works on all other browsers except Firefox. When you go to the YouTube homepage, the whole screen is blank with black and grey colours, on the homepage no video loads, no words on the screen, no ads, just blank. it works like normal on Chrome,Opera,Internet Explorer.

I am on windows 8, all blockers are off, on the latest version 115.9.1. no other problems on my PC.

Any ideas, Thanks

Asked by inter_kooler 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Google Docs Extensions Not Working

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs … (read more)

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs it redirects me to a blank page and after a few seconds it says "The page isn’t redirecting properly" and doesn't install the extension.

Asked by Uknmekan 5 months ago

Answered by zeroknight 5 months ago

  • Solved

How to stop FF from opening my downloaded documents in the browser

Hello, In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the documen… (read more)

Hello,

In the past, FF downloaded documents without opening them in the browser. This is two weeks now that whenever I download a document, FF is now opening the document in the browser without asking me.

I welcome if someone could tell me what I can do to stop FF from opening the documents.

Thanks for any help you can offer me.

Asked by in_search_of 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

ssa.gov account login no longer works on Firefox, but does work on Edge

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message: Bad R… (read more)

I can no longer log into my social security account using Firefox, but the login does work on edge. When I try login on Firefox, I get the following error message:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

The initial web site is https://www.ssa.gov/. From there I hit "Sign in", and get to https://secure.ssa.gov/RIL/SiView.action using Edge, but get just the error message using Firefox.

There is another route, which is through https://www.ssa.gov/myaccount/. Hitting either account or sign in on that page will work on Edge, but gives the same error message on Firefox.

Asked by Bob G 5 months ago

Last reply by cor-el 5 months ago

Downloading Firefox 125 problem

I have the latest version of Windows 11 installed. When I try to download Firefox 125 I get a popup window stating Firefox 125 cannot be downloaded on a computer with th… (read more)

I have the latest version of Windows 11 installed. When I try to download Firefox 125 I get a popup window stating Firefox 125 cannot be downloaded on a computer with the operating system less than Windows 10. Is there a work around to remedy this problem?

Asked by jdhersh 4 months ago

Last reply by James 4 months ago

recapcha doesnt wor last version firefox

Hello, since the latest version of Firefox, as always, it breaks now if I want to enter instantgaming or it does not enter no matter how much I click on enter or in kingu… (read more)

Hello, since the latest version of Firefox, as always, it breaks now if I want to enter instantgaming or it does not enter no matter how much I click on enter or in kinguin.net, when it asks me for the recapcha, it stays in an infinite loop and does not show the images. .

I have done safe mode and installed firefox from 0 and nothing, it is tedious that at this point a browser that has been having this type of problems for years because in opera, edge they do not give me these errors, it is tiring to always have to have a browser that fails due to anything.

I look forward to your help, thank you

Asked by kire 4 months ago

Last reply by Paul 4 months ago

  • Solved
  • Archived

Several question re: latest version of Mozilla (version 104) - Resizing URL bar and having more add-ons shown

Hello all... This one has been driving me a bit batty as of late. I tend to use lots of extensions/add-ons and for most of them, I want the icons to show on the tool ba… (read more)

Hello all...

This one has been driving me a bit batty as of late. I tend to use lots of extensions/add-ons and for most of them, I want the icons to show on the tool bar - that is, the part to the right of the URL/search bar. It used to be that you could adjust the size of your URL/search bar to make it smaller so that more add-on icons could be displayed - but as of recently, that is no longer possible (at least from what I can gather). Right now, I only have 10 add-on icons showing to the right of my URL bar and I have no clue how to access the other add-ons/extensions that I would like to use.

If I can recall correctly, at one time there was a way to show the additional extension/add-on icons in something called an overflow bar - but I can no longer find that, and half of the add-ons I want to access, I cannot do it because they are no longer shown to the right of the URL bar (except for the 10 that are there now).

So my questions are:

How can I resize the URL/Search bar to make it smaller width-wise, so that perhaps, more add-on icons will show to the right - and/or how can I access the rest of my add-ons if they are hidden in some kind of overflow bar?

I have included a screen shot on my current view, showing the add-on icons (some of them) that show to the right of the URL bar - but I have at least 10 others that I cannot find anywhere and would like them to show also.

Thanks in advance...

Ben

Asked by benherrmann1 6 months ago

Answered by cor-el 6 months ago