Firefox Support Forum

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

When trying to open Sharepoint or OneDrive Sites I receive either an 401 Access denied or a: We are sorry, something went wrong.

The issue is actually described in https://support.mozilla.org/en-US/questions/1373433 It seems that it broke again now. There are also other people having this problem: https://www.reddit.com/r/sysadmin/comments/11aot6r/firefox_10280esr_seems_to_have_broken/

If I either clear all cache, active logins and cookies or reload with STRG + F5 it will work temporarily. Setting dom.serviceWorkers.navigationPreload.enabled to False fixes it completely.

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Hello How to remove extension symbol from toolbar? ^(see image): https://i.imgur.com/2bh8se5.png Any idea? Thanks

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second time I open it, I get a message about starting a new session, which I click, and then it opens properly. This has happened every time since the latest update.

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

I learned that Firefox has pdf editor in the new version but I can't locate buttons to edit/fill a pdf document. I tried to search that on the web but could not find those. Would you please send me the tips on how to use this feature? Thank you.

I opened firefox today and after an update found an unwanted item on my toolbar - a little puzzle piece icon that brings up a menu of extensions. I have no use for this button and I never will, and I do not want it on my toolbar, but for some reason the option to remove it has been greyed out and it cannot be moved or removed using toolbar customisation. Someone please tell me how I can remove this pointless item from my toolbar.

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable there?

In the last month or 2 when i search in google (using mozilla) and click on any results that show in the top/ads section>>> I receive the following Bitly error.

"Something's wrong here. This is a 404 error, which means you've clicked on a bad link or entered an invalid URL. Maybe what you are looking for can be found at Bitly.com. P.S. Bitly links are case sensitive."

I never had it in the past and if i copy/paste in Microsoft Edge>>>it works. It is really annoying and if i can't find the answer> I will be forced to change browsers! (which i dont want to do/been with Firefox/Mozilla forever!)

Someone- Please help!!!

One day, all my Push Notifications on websites like Youtube and such are suddenly going on my Windows 10's action center instead of just showing it on the web browser like it normally does.

Was this a update change or some setting I accidentally changed? (or changed on me) And How do I switch it back?

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible.

I can no longer see my extensions on the toolbar. I now have to do even more clicks to access certain options or settings. Which is dumb as it now takes longer to get where you need to go.

This is a terribly added feature. Not sure how this passed. The quality of life is not improved in any shape or form with this. Only makes things worse.

For example. I have norton safe web and search. I now have to click on the extension button to see if a page is safe or now have to do multiple clicks to access that extension.

This new feature is terrible and I really hope it is reverted.

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows 10 to undo this. Help! Firefox useless to me without Google maps.