Showing questions tagged: Show all questions
  • Archived

Did Not Connect: Potential Security Issue - How to override this?

Hi, There are a few websites I need to access for work, but Firefox is not allowing me to open them. It is because the licenses expired yesterday. There is no "Accept th… (read more)

Hi,

There are a few websites I need to access for work, but Firefox is not allowing me to open them. It is because the licenses expired yesterday. There is no "Accept the risk and continue" button. Is there way to access these websites on Firefox?

Asked by urfrndnik 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox & The Root

Oh, this is obnoxious. I don't want to use Forums or Community whatever to report this problem. UGH It doesn't happen with Chrome, so something is wrong with Firefox. Ev… (read more)

Oh, this is obnoxious. I don't want to use Forums or Community whatever to report this problem. UGH

It doesn't happen with Chrome, so something is wrong with Firefox. Every other update seems to break that website. Whenever I go to comment, the links don't do what they're supposed to do. When I submit a comment, Firefox just spins forever, and I refresh the page and see that my comment did indeed post. For every friggin' comment? UUUUUGH! From trying to see the Pending posts to simply clicking 'Load more comments', everything is broken in that section of articles.

I can manage to see pending posts if I toggle the 'Sort by' to something else, but I can't see all the comments because clicking on 'Load more comments' just sits there doing nothing. Sometimes there are comments and Firefox acts like there are none. I double checked by using Chrome and could see everything.

What's wrong with Firefox? It's getting so convoluted, I'm having a tough time wanting to use it anymore, and I've been using this browser for a long, long time.

I don't feel like showing any images of this, because you can't see what isn't available to be seen. Oh, and if one more green tech tells me to clear my cookies & cache, I'm going to pull the rest of my hair out, and it's hard to grab because it's disappearing on me ... hahahahaha. If that's the problem, then why don't I have to do that with Chrome? Is Firefox stepping on itself? Clearing that makes me have to login to a crap-load of websites and isn't a catch-all solution. Like the old ctrl-alt-del to fix frozen computers; BAD IDEA!

Asked by King Ray 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

Must enter Captcha characters every time I try to access the Amazon website

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefo… (read more)

For the past few days I get the request to enter captcha characters every time I try to access the Amazon website using Firefox on my Win10 PC. It works fine on my Firefox for android on my phone and also works fine using the Edge browser on this PC.

I've tried resetting Firefox. I've tried troubleshooting mode. I've tried turning off enhanced tracking. What else could cause Amazon.com to feel the need to verify that I am not a robot ?

Asked by gerrybroman 2 years ago

Answered by gerrybroman 2 years ago

  • Archived

Firefox browser issues

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox). But, when I clear history, and re-launch firefox, not al… (read more)

When I first launch firefox, I see all the images on my Yahoo homepage (Yahoo is set to my homepage on firefox).

But, when I clear history, and re-launch firefox, not all the images are there. Sometime very distorted pages come up.

I have a Dell inspiron laptop, and I spoke with the Dell technician, who refreshed firefox--that didn't work.

Then he re-installed firefox.

That didn't work either.

He checked all firefox settings, and they are correct.

In addition, when I use firefox, and search by sender I receive a message indicating "an error occurred.. retry"

Again this does not happen in Chrome. I DON'T with to use Chrome as my default browswer; I have always used firefox.

When I "retry", the list from the senders I have searched does come up. But this was never an issue. I contacted Yahoo Mail help, and they suggested contacting you.

When I first launch firefox, I get all the images. But if I clear history and re-launch, may images are not there on my Yahoo homepage--just empty boxes.

My husband has an Acer desktop, and he does not have this problem. I don't know what the difference is.

I do not know what is going on--I would like to know what to do. Or will it resolve itself eventually (perhaps with the next firefox update?)

This is issue does not appear to happen with Chrome, but I use firefox as my main browser.

Please assist as soon as possible, as I indicated, I use firefox as my main browser.

I have attached some images.

Asked by selena_vella 2 years ago

Last reply by selena_vella 2 years ago

  • Archived

Netflix won't load content on Firefox

Despite clearing my cookies and cache, going through every step on [this web page|https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_check-… (read more)

Despite clearing my cookies and cache, going through every step on [this web page|https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_check-browser-internals], and trying multiple different Netflix profiles, I cannot seem to get Netflix to load any content on Firefox. This problem seems to have cropped up over the last few days; I last used Netflix on June 11th and had no problems, but tried last night and again this morning to watch anything only to find that it would invariably show me a red loading wheel before presenting me with error code F7111-1105 after several minutes. This seems to be an issue with Firefox on my PC, as I have tried using the Netflix mobile app and (reluctantly) installing Chrome on my PC to test things out -- both had no problems -- yet I'm stumped! Again, I have gone through every option presented by the troubleshooting page; I have refreshed and reinstalled Firefox, made a new Firefox profile and tried it out with no extensions, scanned my PC thoroughly (with no issues presented), and nothing seems to budge.

Asked by igotmyphdindunk 2 years ago

Last reply by techguy150 2 years ago

  • Archived

Firefox Certificates

What changed with Firefox that the security certificates for IJR.com and westernjournal.com are no longer recognized as being valid? See the example response image that I… (read more)

What changed with Firefox that the security certificates for IJR.com and westernjournal.com are no longer recognized as being valid? See the example response image that I am getting. I use Thunderbird as my email client. I am getting the results shown in the uploaded image whenever I click on a link to an article from the email displayed in Firefox. Up until today (6/16/2022), I never had this problem.

Asked by PJSilvia49 2 years ago

Last reply by cor-el 2 years ago

  • Archived

https://community.adobe.com "You are not allowed to access this site"

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc … (read more)

Firefox won't connect to "https://community.adobe.com" Error "You are not allowed to access this site" Disabled all add-ons didn't fix it! Works fine in Chrome, Etc

Asked by acct3 2 years ago

Last reply by acct3 2 years ago

  • Solved
  • Archived

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. … (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Archived

Youtube videos constantly stutter after using the seek bar

Hi all, Despite all my searching, I have not been able to find a solution to this issue that works for me. When I start watching a youtube video, it plays fine, zero int… (read more)

Hi all,

Despite all my searching, I have not been able to find a solution to this issue that works for me. When I start watching a youtube video, it plays fine, zero interruptions. However the moment I touch the seek bar, pause the video for a moment, anything that interrupts the playback, I cannot watch more than 2 seconds of video before it will pause as if buffering for a few seconds, play again for a few seconds, pause again etc etc. over and over and over, making it impossible to watch any video at that point. Refreshing the page will fix it, but if I have to use the seek bar to get back to where I was, then the exact same issue will re-occur.

There is zero issue with playback on other browsers, such as chrome or edge.

I have tried enabling/disabling hardware acceleration, various codecs, user agents, refreshed firefox, started it in troubleshooting mode etc, nothing has helped.

Asked by Wixted 2 years ago

Last reply by Wixted 2 years ago

  • Archived

Cannot access certain websites

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com,… (read more)

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com, after you login, a blank screen is displayed. When I try to login to the firefox account I get the message "Cookies and local storage are required", a screenshot is attached.

I didn't touch any settings and I suspect this problem happened after the latest update, 101.0.1 (64-bit). I restarted Firefox in Safe Mode but the problem remains.

On Microsoft Edge everything works fine. Please help.

Asked by sciclunt 2 years ago

Last reply by sciclunt 2 years ago

  • Archived

Can't login to disqus comments

Whenever I go to a website with a disqus comment section and I try to login, a popup appears for a second then disappears but it doesn't log me in to the comment section.… (read more)

Whenever I go to a website with a disqus comment section and I try to login, a popup appears for a second then disappears but it doesn't log me in to the comment section.

I have tried disabling enhanced tracking protection for the website and disqus, clearing cookies for disqus.com, and going into troubleshooting mode but it doesn't work. I can login perfectly fine on chrome though. Any help is appreciated.

Asked by Indignified 2 years ago

Last reply by Indignified 2 years ago

  • Solved
  • Archived

Page Details Missing

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show … (read more)

For awhile now whenever I visit Kickstarter, I never get the full page to load. I mainly notice it in the header where the info for the campaign information doesn't show on Firefox. I've tried playing around with my widgets and protection to see if that would allow the page to fully load, but nothing has worked.

Asked by Trivirt 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Reddit fails to load on Firefox for the last three days on 102.0 (64 bit) and Windows 10.

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've reboote… (read more)

So the Reddit website seems to load, but ends up with a big old blank white page. I've cleared my cache, I've cleared my DNS cache. I've pressed ctrl + f5, I've rebooted the computer. Nothing seems to be aloowing mt to open reddit. Please advise.

Asked by Jeff Brown 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Trying to sign into Google/YouTube/etc. always leads to my old university log in page?

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in… (read more)

Every time I try to sign into my Google account (including related sites like YouTube), I'm rerouted to the Microsoft sign in page for my old university, and can't log in. This only happens on Firefox, if I switch to another browser then there's no problem.

So far I've tried:

  • Deleting all of my history including my cache and cookies.
  • Once I'm at the site I'm rerouted to, going into History, right-clicking on the url, and clicking "Forget this site."

Neither have worked. Any suggestions appreciated!

Asked by jonesjulia31 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Archived

Can't click "copy song link" in Spotify

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome. It also fails in Troubleshoot Mode and after … (read more)

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

Asked by CortJstr 2 years ago

Last reply by rajveerwolf24 2 years ago

  • Archived

Text is not displaying

Since updating to Firefox 102.0, text is not displaying correctly or at all on number of sites, including Gmail and Google.ca. I tried starting FF in Troubleshooting mode… (read more)

Since updating to Firefox 102.0, text is not displaying correctly or at all on number of sites, including Gmail and Google.ca. I tried starting FF in Troubleshooting mode, and it solved the problem, but when I went through the steps in the "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems" article, that didn't fix the issue once I left Troubleshooting mode. I also tried to reinstall Firefox and to refresh Firefox, which I now really regret doing since it didn't solve the issue and my extensions are not working as they did prior to the refresh when I reinstalled them. Wikipedia seems to be displaying text fine, but for many websites the text is just not visible at all. At the moment, I can't even type or paste text into an email...it displays as boxes with numbers in them (not sure what they're called). Oddly, I can see the text in the email preview, but not when I open the email (then it's just blank). Thanks for any help you can provide!

Asked by NoBird 2 years ago

Last reply by NoBird 2 years ago

  • Solved
  • Archived

Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 2 years ago

Answered by Amay 2 years ago

  • Archived

Individual site custom font allow option

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individ… (read more)

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individual website to use their font if they want to?

Asked by Amay 2 years ago

Last reply by Amay 2 years ago

  • Archived

Extra Pane With Emain Secure Login And Firefox v102

GCI.com is a service provider in my area. I have only an Email account with them. At the Login of my Email account,the Firefox Browser 'displays an extra old w98 pane .' … (read more)

GCI.com is a service provider in my area. I have only an Email account with them. At the Login of my Email account,the Firefox Browser 'displays an extra old w98 pane .' This is at the Secure Log In where you enter your Web Mail Pass Word. If the Password has been saved with Firefox - the 'Mouse click selection of the Account (User Name)_ drifts horizontally along this Panes edge.

I contacted GCI support,and they simply suggested that I use 'Chrome,or Microsofts Edge Browser. I cannot prevent high band Videos with those Browsers on this Windows 10 computer. I simply do not know what is being 'Allowed with them,and what is not. Typically I utilize a 'Hot Spot with this Internet Connection,and do not have Data Band in a months allotment. So my Browsing is conservative. My phone is a non-contract ATT paygo phone. Do with this most itenarant is out of the way for Troubleshooting.

I have Photos of the GCI.com Web Site interaction,and I have the 'HTML code from the GCI.Com secure sign on Web Page. As it looks while loaded and interacting. Which I will add here.

 - I have loaded the Web Site from different machines W10. 
       [ ]Same result occured
- I have considered reinstalling the Firefox Browser (until above).
- Right now I am considering a Code Problem. And what approach to take.

[ ] It would be simple for the Firefox support to simply load the Firefox Browser,while visiting the GCI.com Website,Email Login. And view if at your Location,the situation occurs for the Firefox Troubleshooting Team. If this does not occur at other persons Frequent with their own Firefox Browser. I do not know what I will do.Or reason this would occur only on my Firefox instalation.Or my location .

Upload A PDF File To Firefox Troubleshooting

[ ] Im aware of all the Security Problems with todays Internet. I was certain I could see the HTML 'frame within the Web Site Code,But cannot see a way to Upload the PDF File at this writing.

[ ] I'll note that upon Entry Of a Saved Password,this Window will Drift the Entry on the Vertical Bar. Im discussing. I have not selected this Drifting password,along this Vertical axis bar at this Extra Pane.

..mike.. [edited email from public] @gci.net ..

Asked by Mike 2 years ago

Last reply by Mike 2 years ago