Showing questions tagged: Show all questions
  • Archived

Syncing Question

I have a Firefox account. I signed out of my account and then signed in with my 90 yr. old father's Firefox login since he had a question about storing passwords. Now whe… (read more)

I have a Firefox account. I signed out of my account and then signed in with my 90 yr. old father's Firefox login since he had a question about storing passwords. Now when I'm signed in as him, all of my personal logins and passwords are in his account. When he signs in at his home, will he see my personal logins? If so, how do I ensure my personal info is completely deleted from his account?

One other question: He wants Firefox to remember his Gmail address, but wants to manually type in his Gmail password. Is there any way to do this? The only options I could find were to delete both his login and password or remember both his login and password.

Asked by cynlewman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Did I lose my saved bookmarks when I reset my password?

I've exported/imported firefox settings before (bookmarks, etc) but this time I didn't get a chance to export before my computer blew up. So when I logged on to Firefox … (read more)

I've exported/imported firefox settings before (bookmarks, etc) but this time I didn't get a chance to export before my computer blew up. So when I logged on to Firefox on my new computer, I didn't have my password. It forced me to reset my password....but then none of my bookmarks transferred over. I thought they would be tied to my login and I could still recover them without the files from my old hard drive. That doesn't seem right to me, what am I missing? How do I recover the bookmarks saved on my Firefox login? I had soooo many....

thanks in advance!

Asked by lisamrupert 1 year ago

Last reply by Wesley Branton 1 year ago

  • Solved
  • Archived

Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (read more)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Asked by Reza Dharmawan 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Folder "ols firefox data"

Hi, i think new version of firefox was installed on my laptop , but now i lost all my bookmarks and logins . there is a folder that appeared on my desktop called "old fir… (read more)

Hi,

i think new version of firefox was installed on my laptop , but now i lost all my bookmarks and logins . there is a folder that appeared on my desktop called "old firefox data" , im guessing it has everything that was on the old firefox , but i have no idea what to do with it and how do i get everything on the new firefox ? can anyone help please ? :)

Asked by sondre1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Loss of sync settings between sessions

On one laptop I use frequently I usually lose my sync settings between Firefox sessions. I have to re-login to Firefox, log out, then log back in - and they recover. Ther… (read more)

On one laptop I use frequently I usually lose my sync settings between Firefox sessions. I have to re-login to Firefox, log out, then log back in - and they recover. There must be something (spyware monitor?) doing it because it doesn't happen on other laptops or desktops I use. Any suggestions (it's surmountable but annoying).

Asked by RBar 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Have account, but being advertised to open account

Hello, I have a Mozilla/Firefox account and I have firefox both on my desktop and on my phone (Android). However, everytime I open my desktop Firefox or go to a Mozilla … (read more)

Hello, I have a Mozilla/Firefox account and I have firefox both on my desktop and on my phone (Android). However, everytime I open my desktop Firefox or go to a Mozilla page, I am advertised and asked to connect my android device, to have firefox on more than one device, and/or sign up for a mozilla account. So I am unclear on whether something is wrong with my accounts or this is just normal.

Thanks.

Asked by Yaramir 1 year ago

Last reply by Sathish 1 year ago

  • Solved
  • Archived

Firefox Sync didn't get everything, how to proceed?

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed: 1. Bring over key4.db and logins.json… (read more)

Hi. I am moving my Firefox settings from the old IBM to the new MintBox computer. Both run Linux Mint. Procedure so far followed:

1. Bring over key4.db and logins.json 2. Sign in to Firefox sync and import everything.

Over here I got my custom settings to save all cookies, even third party cookies, for the session. There were Exceptions, which did not come over. (Here I will Allow Always the websites I keep a cookie to log in automatically or set site preferences. I may even blockm certain third party sites from storing cookies. These deviate from the default, to allow for session.)

I did not get the custom thumbs I created over there for my New Tab start page pinned sites. I got the pinned sites OK.


This didn't work: I copied the .mozilla folder from my home and pasted it here by way of a flash driveafter backing up this profile. That didn't work when I brought Firefox up from a Thunderbird Mail link.


So now I looked to see what my Profile folder is called, stored in my home/.thunderbird/firefox/{Profile} as found under Firefox Help > Troubleshooting. I copied that folder onto a flash drive and have it available here.

How best to proceed? First I back .mozilla up, then open Firefox and go to the Troubleshooting page and open my active Profile. Then:

Copy selected files from my Profile over on the Flash drive and paste them individually here?

Delete everything here before pasting in a copy of the contents of the imported profile?

Don't delete anything here and paste contents of my imported file, overwriting?

I am tending to want to go with the first choice, adding or replacing files here with selected files from the imported copy sitting on the flash drive.

Is there a specific list and description of the various profile files I need to paste in? An up-to-date reference containing this info?

[b]Running Linux Mint 19.3 64-bit MATE on the old IBM Running Linux Mint 20 Cinnamon on the new MintBox Mini 2 (Pro)/b

Thank you.

Asked by Linux_Mint_Firefox 1 year ago

Answered by cor-el 1 year ago

  • Archived

Can't syncing my bookmark don't have any backup.

Hello, yesterday i format my Lenovo G50-80 Laptop and reinstall windows 10 (home edition) then install Firefox . I forgot my account password so i reset my password and l… (read more)

Hello, yesterday i format my Lenovo G50-80 Laptop and reinstall windows 10 (home edition) then install Firefox . I forgot my account password so i reset my password and login to my Firefox account to syncing my bookmark, password and all . Every time if I format my laptop I do this and never face any problem but this time after login to my Firefox account I can't recover my bookmarks and passwords. it is my 11 years of bookmarks , kindly help me if possible , i don't gave any backup .

Asked by AKM 1 year ago

Last reply by AKM 1 year ago

  • Archived

I re-installed the browser and encountered a very big problem

Hello FireFox Team , I re-installed the browser and encountered a very big problem History + password + bockmark ( All Data ) The browser has deleted the same connection … (read more)

Hello FireFox Team ,

I re-installed the browser and encountered a very big problem

History + password + bockmark ( All Data )

The browser has deleted the same connection and I want to recover all the data

This problem may prevent me from using Firefox

Waiting for your response

Asked by agmadhost1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Cant sign in cant sync cant reset

When I go to sign in, The confirmation email we sent to sxxxx1@gmail.com was returned and we’ve locked your account to protect your Firefox data. I can't reset Your emai… (read more)

When I go to sign in, The confirmation email we sent to sxxxx1@gmail.com was returned and we’ve locked your account to protect your Firefox data. I can't reset Your email was just returned. What the heck is going on? My password is correct i use roboform password manager

Asked by Steve 1 year ago

Last reply by cor-el 1 year ago

  • Archived

we’ve locked your account to protect your Firefox data.

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block … (read more)

The confirmation email we sent to svxxx@gmail.com was returned and we’ve locked your account to protect your Firefox data. I have no spam filters on my account to block firefox, I can't reset my password it says the email is returned. I can't reset the password I can't delete the account who can I contact?

Asked by Steve 1 year ago

Last reply by Steve 1 year ago

  • Solved
  • Archived

BING took over my Firefox.

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when… (read more)

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when I click on the FF icon, up comes the BING page. I've lost the FF browser and can't download a new one. I tried to delete BING totally, but the message said no because it is in a FF HTML document and can't be deleted. Any ideas on how to locate an FF HTML document on my computer? I've tried several ways, but no luck. Thanks for reading.

Asked by jmhart37 1 year ago

Answered by FredMcD 1 year ago

  • Archived

AT&T take over of my Firefox logon Symbol

AT&T takes over when I try to log on to Firefox and sends me to Currently.com. I have tried many times to get around that, but can not. Has only been this way about… (read more)

AT&T takes over when I try to log on to Firefox and sends me to Currently.com. I have tried many times to get around that, but can not. Has only been this way about two to three weeks. Didn't use to have that problem.?

Asked by corork 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Sync after update to 81

I've been using Sync for a long time, my account password was saved within the browser, it just worked. After update to version 81, following things happened: - all of th… (read more)

I've been using Sync for a long time, my account password was saved within the browser, it just worked.

After update to version 81, following things happened: - all of the settings set in the options as well as about:config were re-set to defaults, - I could not log into Firefox account with a password working perfectly until now, - when tried 'Forgot password procedure' I've received "email address returned" error.

Is there anything I can do other than creating new account?

Thanks

Asked by mksj 1 year ago

Last reply by mksj 1 year ago

  • Solved
  • Archived

Restore Deleted History with CCleaner

Hello, Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use th… (read more)

Hello,

Unfortunately, my mate used CCleaner to clear my PC and didn't unchecked "delete history" from Mozilla... So I have lost everything, cache, history, etc. We use the "light" cleaning, not the "secured" one.

I thought that I may be able to restore it with Mozilla Sync but I didn't find anything else than my bookmarks and the tabs on my other device...

I even tried to restore some of my old backup-restore files with Recuva but I was not able to do so.

Am I screwed or is there an option?

Thanks for your help!

Asked by NB 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Syncing bookmarks/history/etc. between multiple (3+) devices

Hello, I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. Howe… (read more)

Hello,

I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. However I've got two other computers I'd like to try and transfer data from, and unfortunately made the mistake of not syncing the browsers between those two computers beforehand.

So I'm wondering if it's possible to sync the data between the browsers on all three computers and how to do so, and if I attempt to sync the data between them, will they merge together or will one overwrite the other?

Thank you for your time and assistance.

Asked by csaffel97 1 year ago

Answered by cor-el 1 year ago