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how do i get firefox to ALLOW sites to auto-relode a web page

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I hav… (read more)

More and more sites are starting to "hide" behind cloudfare and such like which means it wants to re-load the web page automatically. Firefox is preventing this and I have to click allow every time, in some cases I can't access the sight due to this. I want to either turn OFF this annoyance permanently or to be able to "white list" certain sites to allow it

Asked by mortimer.hobart 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Forgot My firefox account password

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated… (read more)

I tried to install lockwise on my mobile, but unfortunately I forgot my password to my account, which contain all the information. Luckily I have access to the associated email also the account is logged in on my laptop. But when resetting the password, I got a warning that I might lose some of my saved password and bookmarks, which I really don't want. Is there still anyway for me save my account without loosing any of my contents ?

Asked by Ahsan 2 years ago

Answered by cor-el 2 years ago

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Can't Undo permanent private browsing...?

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I d… (read more)

I was messing around with Privacy & Security settings. Under Cookies & Site Data, I checked Delete Cookies & Site Data when Firefox closes. I've decided I don't like it and want to uncheck it. But now it's greyed out and I can't find any way to change it back. It says I'm in permanent private browsing mode. There MUST be a way to change this back to how it was! What is it???

Asked by BlueAZ 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox portable

Hi Is Firefox portable from this site secure or can I trust this site? portableapps.com I would like to use it on my usb for online shopping :) regards … (read more)

Hi Is Firefox portable from this site secure or can I trust this site? portableapps.com I would like to use it on my usb for online shopping :) regards

Asked by Gecko 2 years ago

Answered by FredMcD 2 years ago

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changing user name

I'm starting gender transition, I prefer to have my name match my identity, but it's a long process to change a legal name. Is there a way to change it as a "to be change… (read more)

I'm starting gender transition, I prefer to have my name match my identity, but it's a long process to change a legal name. Is there a way to change it as a "to be changed to"?

Asked by Joey 2 years ago

Answered by McCoy 2 years ago

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Doxy.me Webcam not showing my video.

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me tro… (read more)

My health provider uses doxy.me for telehealth. Whenever we set up a session using Firefox on my laptop my healthcare provider can't see me on his end. I used doxy.me troubleshooter and it gets stuck at "loading video stream". Using the same laptop but instead using Microsoft Edge and the video works fine. I have used Firefox for other web conferences using Zoom and that works fine. Any reason why this is happening?

Asked by sparky1957 2 years ago

Last reply by sparky1957 1 year ago

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Firefox minimum tls version is still 1.0, while TLS 1.0 and 1.1 are no longer supported

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configu… (read more)

As you all might know, TLS 1.0 and TLS 1.1 have reached their End Of Life, and are no longer supported. I have looked inside the latest firefox (77.0.1 (64-bit)) configuration, and found the following configuration set by default (included in the first image).

I attached a picture of my firefox about page, hope to receive an answer soon.

Thank you, Guy

Asked by sudaiguy1 2 years ago

Answered by TyDraniu 2 years ago

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stop videos playing automatically in facebook when not logged in

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found … (read more)

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found disabling hardware acceleration did it but it happens again when i browse FB not logged in. I have FF set to block ALL sites from automatic playing. Why would i need to log in to fb to fix it?

Asked by OAKSFOX 2 years ago

Last reply by OAKSFOX 1 year ago

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Why isn't DuckDuckGo, Startpage, Searx, etc. Default search engine?

Hello SUMO Team! I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manua… (read more)

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

Asked by Tommy 2 years ago

Answered by McCoy 2 years ago

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Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (read more)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 2 years ago

Last reply by LaughingBubbba 1 year ago

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Pop-ups: Firefox keeps forgetting allowed websites

For quite some time now I have to notice that Firefox keeps forgetting the addresses of websites that I have allowed to open pop-ups. I used such a pop-up site just yest… (read more)

For quite some time now I have to notice that Firefox keeps forgetting the addresses of websites that I have allowed to open pop-ups. I used such a pop-up site just yesterday, the computer has in hibernation over night - and now Firefox blocked opening such a pop-up again, the list of allowed sites is empty.

Asked by berndleutenecker 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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What kind of data in 'All data entered when creating your custom search engine is uploaded to paste.mozilla.org'

The Add-on 'Add custom search engine' wanted to update itself and asked for more privileges: In the German information it seems that all data entered will hencforth be se… (read more)

The Add-on 'Add custom search engine' wanted to update itself and asked for more privileges: In the German information it seems that all data entered will hencforth be sent to paste.mozilla.org. When I check the more detailed information it says: 'Due to a technical limitation with Firefox WebExtensions, all data entered when creating your custom search engine is uploaded to paste.mozilla.org.' What is meant with 'all data entered'? Only the information I use while and for creating another search engine or any data when I use that search engine?

Thank you!

Asked by berndleutenecker 2 years ago

Last reply by berndleutenecker 1 year ago

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Wrong age on form

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing. … (read more)

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing.

Asked by ron_c1 2 years ago

Last reply by philipp 1 year ago

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Account Password Reset - email not rendering

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (read more)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Asked by fencote 2 years ago

Last reply by Wesley Branton 1 year ago

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MFA on Mobile number

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not… (read more)

Hello team, I wanted to setup my firefox account for multi factor authentication via sms on my mobile number. I don't want app authenticator, as it's not working, and not that efficient. how can I do that?

Thanks, Gaurav

Asked by gaurav.sharma1274 2 years ago

Answered by Wesley Branton 1 year ago

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Is This Part of FireFox Off Limits?

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members. STEPS I pressed and held cmd-option keys then hit the i key. … (read more)

Today, I somewhat accidentally accessed a part of FireFox that I suspect is off limits to non-members.

STEPS

  1. I pressed and held cmd-option keys then hit the i key.
  2. Tapped the Network tab
  3. Refreshed the page
  4. These messages came up. I am not sure, but I suspect these links are off limits to non-members (to see the image I made , you have to click the link).

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-42-27-182be0.png


5. clicked the link indicated which exposed the following restricted information. I suspect it is some form of computer code.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-06-27-12-44-37-c81e72.png

6. When this material appeared, I immediately unplugged my computer, to avoid detection by the authorities.

I repeated the steps, but took a few seconds to capture screen images so I could post them here.

I understand security practices might dictate that you share no knowledge on this topic, but if you can safely and legally explain in terms my child would understand, what I found hiding on my computer, I would be much obliged.

Asked by Carla Rogers 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago