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Firefox doesn't save the History privacy setting

Settings/Privacy & Security/History When I set "Firefox will use Custom Settings for History" to "Firefox will never remember history" Firefox does not save that set… (read more)

Settings/Privacy & Security/History

When I set "Firefox will use Custom Settings for History" to "Firefox will never remember history" Firefox does not save that setting, and reverts to Custom Settings after restart. The 'Always use Private Mode' is checked. When I check Cookies & Site Data it shows I'm using cookie space even though every window has been opened in Private mode.

I tried this on a new Firefox install after deleting the ~.mozilla, ~Library/Mozilla, and ~Library/Application Support/Mozilla directories. No extensions or themes were installed.

Firefox 112.0.2 (64bit) MacOS Ventura 13.3.1

Asked by dave354 5 months ago

Last reply by cor-el 5 months ago

What's the authenication app I need to use for the code to pair iphone to desktop

Hi Support team, I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me … (read more)

Hi Support team,

I been using Fire Fox for a long time. I upgraded to two step authentication with the ten code numbers. But every time Fire Fox System keeps asking me for an authentication code to pair iPhone to desktop. I tried all the apps but I don't how to obtain the code from those app.

Can you please explain/guide me how to find this code or the app I need to use.

Thank you for your time.

Asked by CPR Class Today 4 months ago

Last reply by cor-el 4 months ago

moz-proxy is asking for username and password for a proxy that does not have a username and password

os = ubuntu 22.04 - 5.19.0-42-generic Mozilla Firefox 103.0.1 I am attempting to connect to a proxy that does not require a username and password, yet moz-proxy is contin… (read more)

os = ubuntu 22.04 - 5.19.0-42-generic Mozilla Firefox 103.0.1 I am attempting to connect to a proxy that does not require a username and password, yet moz-proxy is continually asking for one. If I put any input in the prompts, it goes away, but if the machine is rebooted, the prompts begin again. How do I permanently stop firefox from asking for the username and password?

Asked by daniel.wagner0 4 months ago

Last reply by daniel.wagner0 4 months ago

  • Solved

Managed by organisation - no Mozilla policy

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I hav… (read more)

I recently noticed that in the settings it says "Your browser is being managed by your organisation". The certificate "ImportEnterpriseRoots" seems to be affected. I have seen guides saying to delete a registry key but I do not have a Mozilla folder in my policies.

It is worth noting I do run two anti virus software. Kaspersky total security and gridinsoft anti malware. Just wondering if there is a way to permanently remove this or if its just a side affect of my anti virus software.

Thanks

Asked by ETERNALVOID 3 months ago

Answered by TyDraniu 3 months ago

Gmail

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking… (read more)

Hi. For some reason, I can no longer open Gmail through Firefox. I can open it on my phone, but not on my laptop. I can access other websites, just not Gmail. Looking online, it was suggested that I look in the privacy and security settings. But I don't see anything there about unblocking specific sites. Perhaps coincidentally, I recently reloaded a newer version of McAfee onto my laptop, so wonder if there could be some interaction going on with that.

I would appreciate any suggestions you can provide. Thanks!

Mark Kersten

Asked by mkersten0 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Cannot remove address bar suggestions

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does… (read more)

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Asked by McMike 2 months ago

Last reply by zeroknight 1 week ago

Notification when sites ask to set a cookie

I have frequently seen website privacy notices which tell me that I can ask my browser to tell me when they try to set a cookie. I have never seen any browser that actual… (read more)

I have frequently seen website privacy notices which tell me that I can ask my browser to tell me when they try to set a cookie. I have never seen any browser that actually does this, and I have never found any way to get Firefox to do it. Quite a few sites don't work correctly if I set strong cookie protection. I don't want to disable this, but I would like to allow a cookie to be set if I think that particular cookie is acceptable to me. In particular one bank that I use has it web site spread across multiple domains and as a result its "remember me" login option doesn't work with third party cookies disabled: I presume that this is because it tries to set a cookie on a domain which is also owned by that bank but is different from the domain of the login page.

Allowing third party cookies per-site would not be enough because many sites use third party scripts which try to set their own cookies to track users across different sites. IMHO this breaches the GDPR, but the regulators aren't willing to do anything about it.

I can see what cookies have been set using the Cookie Quick Manager extension, but that only tells me after the event, and then only if I look. It isn't practical to look after every interaction.

Can we please have an option (preferably per-site or per-container) which allows a user to intercept each attempt to set a cookie and decide whether to allow it.

Asked by rparkins 2 months ago

Last reply by rparkins 2 months ago

Finding my Google Password

I finally somehow was able to get in my Google account, however i don't know what my password is. Is there a way to seeing my current Google password without signing out,… (read more)

I finally somehow was able to get in my Google account, however i don't know what my password is. Is there a way to seeing my current Google password without signing out,because i'm afraid of not getting back in. Pleas help me. I know that this is a weird question, Thank you.

Asked by BeachGaBulldog 1 month ago

Last reply by Paul 1 month ago

  • Solved

Selectively Allow Cookies

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is … (read more)

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Asked by Ian 1 month ago

Answered by zeroknight 1 month ago

firefox certificate invalid at Xfinity online.

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log i… (read more)

I have Firefox 115.1.0esr on Windows 7 desk top PC. When I try to log in to my Comcast Xfinity online account they say my browser certificate is invalid and I can't log in. Any suggestions? Thanks

Asked by checkbox73 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

  • Solved
  • Archived

Edit "always open" settings for containers

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the … (read more)

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Asked by Chris Shaffer 2 years ago

Answered by Adivardhan 2 years ago

  • Archived

Can't add exception for Enhanced Tracking Protection

I can't add a website to Enhanced Tracking Protection exceptions. I need to add a website to see if that fixing it not loading properly. Adding exceptions for Cookies an… (read more)

I can't add a website to Enhanced Tracking Protection exceptions. I need to add a website to see if that fixing it not loading properly.

Adding exceptions for Cookies and Site Data is working well. So this is just an oversight. Can we please have this fixed in the version? Should be easy as pie.

Please note: I cannot visit that website to get to its "shield" icon. I *have* to add this website manually to the exceptions list. But this is also an issue of principle: if there's a list that can be removed from, it should also be possible to add to it, whatever list it may be.

Asked by thany 2 years ago

Last reply by kfgoodnight 1 year ago

  • Solved
  • Archived

HTTPS-Only Mode interferes with Automatic proxy configuration URL settings?

I'm an old Firefox user. Thank you for excellent Browser! However, I've seen some bad things in Firefox 89, so I'll report it. After upgrading Firefox to 89, access from… (read more)

I'm an old Firefox user. Thank you for excellent Browser!

However, I've seen some bad things in Firefox 89, so I'll report it. After upgrading Firefox to 89, access from behind the proxy no longer reaches all addresses beyond the firewall. I noticed that the page opens correctly when I play around with the settings, which is related to the HTTPS-Only Mode and Automatic proxy configuration URL settings. I specify the address of "http:" in the Automatic proxy configuration URL. In that case, if HTTP-Only Mode is ON, it seems that the proxy configuration file cannot be read correctly. When I turned off HTTP-Only Mode and reloaded again, the page was displayed correctly. Alternatively, I can give up the specification in the Automatic proxy configuration URL and switch to the manual specification. That said, before 89, all settings were displayed correctly, so I think it was a trigger for the change in 89. Is there anything you can think of? Is such a phenomenon happening in other people?

Asked by m-ina 2 years ago

Answered by m-ina 1 year ago

  • Archived

Signed out of Firefox account after app restart

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to s… (read more)

Hi, have a problem. I am using a Firefox account to sync between my PC and laptop. After I close Firefox on my PC, however, it signs me out of the account and I have to sign in again when opening Firefox - happens every time I use Firefox and doesn't happen on my laptop. Suggestions? Thanks.

Asked by Adam Lukecze 2 years ago

Last reply by cor-el 1 year ago

  • Archived

deletion of my firefox account with the username [email address] is needed as i no loger have access to it at all

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to i… (read more)

good day Mozilla support how are you.s today i would like you.s to delet of my Firefox account with the username [email address] is needed as i no longer have access to it at all and cannot delete from my side as i have lost access to it your assistance and help with this would be greatly appreciated and accepted

Asked by donovangregg 2 years ago

Last reply by Paul 1 year ago

  • Archived

Firefox popup blocker exception list does not work for private windows

Firefox 90.0.2 (64-bit) on Windows 10. In about:preferences#privacy I have "Block pop-up windows" ticked and 16 websites set as exceptions. This exception list works i… (read more)

Firefox 90.0.2 (64-bit) on Windows 10.

In about:preferences#privacy I have "Block pop-up windows" ticked and 16 websites set as exceptions.

This exception list works in non-private windows, but not in private ones - popups are blocked and I have to explicitly click "options" and then "show".

This bug was introduced a few releases ago - it used to work OK.