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how can i talk to tech support?

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via app… (read more)

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

Asked by Nicole Renae Marcy 3 months ago

Last reply by jonzn4SUSE 3 months ago

Knock it off with the AI slop

The only reason to use this website is that you're the only otpion without AI nonsense in it. Why on erth would you ever choose to do something that removes one of the pr… (read more)

The only reason to use this website is that you're the only otpion without AI nonsense in it. Why on erth would you ever choose to do something that removes one of the primary reasons to use your service over competitors.

Asked by Siphonophore Slinger 2 months ago

Last reply by Paul 2 months ago

Secure Firefox passwords with device sign-in - MacOS XML enforcement

Dear Mozilla, First of all I love the browser. 2nd I am trying to enable this setting "Secure Firefox passwords with device sign-in" for my Mac Os fleet. I need to do … (read more)

Dear Mozilla,

First of all I love the browser. 2nd I am trying to enable this setting "Secure Firefox passwords with device sign-in" for my Mac Os fleet.

I need to do this with the hepl of a phlist which i will upload on our MDM and that will be pushed to the Firefox browser.

I am writing to you because after many tries I could not find out wich settings on about:config directly implies this one. So i would kindly ask for some direction.

Thanks and best. Endrin

Asked by endrinoo 2 months ago

Window.open() pop-ups don't work

Hi! Was just wondering if there was something preventing me from opening these kinds of pop-ups. Recently, I've been browsing old websites and noticed that links that are… (read more)

Hi! Was just wondering if there was something preventing me from opening these kinds of pop-ups. Recently, I've been browsing old websites and noticed that links that are supposed to be pop-ups don't pop-up at all. Then, I tried to do the same on my website, and it still didn't work. I've pretty much done every solution I could find under the Sun, but none so far have worked whatsoever. Is this a new feature or is Firefox just being weird again?

Please help ;_; it's been stressing me out real bad for the past few hours!

Asked by clockworkwindmill 3 months ago

Last reply by clockworkwindmill 3 months ago

I don't want AI

Hi! I have seen that Mozilla will be moving forwards with integrating AI to Firefox. I am very uncomfortable with this, as AI poses a risk to the privacy and security tha… (read more)

Hi! I have seen that Mozilla will be moving forwards with integrating AI to Firefox. I am very uncomfortable with this, as AI poses a risk to the privacy and security that made me choose Firefox in the first place. If this is the case and AI is truly integrated (at least without an option to turn it off or opt-out completely) I will no longer use this browser and switch to something else. I enjoy Firefox so I am hoping that this will not be necessary....but we will see.

Asked by wrensthings 2 months ago

Last reply by Paul 2 months ago

Firefox is not recognizing my current phone number

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number … (read more)

I'm trying to use an old Apple Powerbook as my 2015 MacBook Pro just died. I use Firefox as my browser on my PowerBook, and it is asking me to enter my old phone number and is not accepting my new phone number.

Asked by apocolibri 2 months ago

Regarding new AI features

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users o… (read more)

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users of this browser when we beg for this not to become a thing. I specifically switched from Google in order to dodge their AI systems, and it feels like a slap in the face for Firefox to do the exact same thing. Now only is AI terrible for the already deteriorating environment and water, but it also shares misinformation, has encouraged people to end their own lives, steals art from people who put hours into their craft, and is frequently used for deepfakes, non-consensual imagery of people doing various sexual acts, CP, propaganda, and more.

I really thought that Firefox was one of the good ones. I'm immensely disappointed in the fact that they would choose to do this, and if this GenAI thing actually goes through, I for one will no longer be supporting Mozilla, Firefox, or any of their content for the foreseeable future, until they remove these harmful features.

Asked by e70660993 2 months ago

Last reply by Paul 2 months ago

Mac Scaling Issues Moving from Clamshell mode to Built in Retina Display

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and the… (read more)

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

Asked by archer36 2 months ago

Last reply by archer36 2 months ago

Vanished bookmark links

I went away for a week, and during that time my iMac (apple desktop) turned off. When I rebooted it last night, Firefox loaded at the start as it has for years, but ALL o… (read more)

I went away for a week, and during that time my iMac (apple desktop) turned off. When I rebooted it last night, Firefox loaded at the start as it has for years, but ALL of my bookmarks and activity history was gone. I've been collecting those bookmarks for nineteen years, and while there's a lot of useless stuff I've collected over the years, some of it is very important.

Please help.

Asked by whatsmacksaid 3 months ago

Last reply by whatsmacksaid 3 months ago

Firefox browser "zoom" error

I have the latest version of Firefox on my Mac with macOS Tahoe latest version. I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to… (read more)

I have the latest version of Firefox on my Mac with macOS Tahoe latest version.

I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to an unusable size.

I tried to reload but, this makes no difference. The only solution is to open a new Firefox web page.

I went to the community support page and typed in the problem.

I then tried “Share Data” > this opened a new page.

I then discovered that my input on… https://support.mozilla.org/en-US/questions/new/firefox/form ...had been erased. I had to start again.

Firefox is generally my favourite secure browser, but this issue needs to be fixed.

Thanks AJ

Asked by aj.winter537 2 months ago

I can't find my synced bookmarks after a full refurb of my macbook

Hello, I've recently had to send my mac for full refurb. They wiped everything and I had to reinstall all applications. But after I installed and singed in to my Firefox,… (read more)

Hello, I've recently had to send my mac for full refurb. They wiped everything and I had to reinstall all applications. But after I installed and singed in to my Firefox, I could not find my bookmarks. I have searched online and followed several steps but still can't find the bookmarks. Please, can you help me recover them?

Asked by Edudzie 2 months ago

Last reply by jonzn4SUSE 2 months ago