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  • Archived

Forms & Autofill

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help… (read more)

There is no opton to enter Autofill info in your Privacy and Security section of Preferences. I;m on macOD Monterey. So how does Forms & Autofill get sup? Please help. Many thanks.

Asked by david6566 2 years ago

Last reply by IP 2 years ago

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download warning keeps appearing after clearing downloads

The warning "This file contains a virus or malware" keeps appearing from my downloads progress bar even though the files have been deleted and the download history has b… (read more)

The warning "This file contains a virus or malware" keeps appearing from my downloads progress bar even though the files have been deleted and the download history has been repeatedly cleared. I've restarted my mac several times to no avail. Please can you help? Magnus

Asked by magnusbox 2 years ago

Last reply by Terry 2 years ago

  • Archived

Firefox

On my newspaper website, the Daily Telegraph, the comments section doesn't 'load', but it does when I bring it up on my Chrome platform. Is this a problem for my Firefox … (read more)

On my newspaper website, the Daily Telegraph, the comments section doesn't 'load', but it does when I bring it up on my Chrome platform. Is this a problem for my Firefox platform,(which I prefer to use)?

Asked by robertbschweizer 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Why is Firefox connecting to Nord VPN when I don't have the extension / use Nord VPN

Hi! Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and… (read more)

Hi!

Little Snitch just popped up letting me know what Firefox has recently connected to Nord VPN

There's been 11 connections to cm.nordvpn.com and 1 to nordvpn.com and it also connected to nordvpn-com-blog.disqus.com.

A little concerning as I use Proton VPN which is currently off?

Can anyone assist?

Many thanks

Asked by iorem ipsum 2 years ago

Answered by iorem ipsum 2 years ago

  • Solved
  • Archived

past searches being saved even while private browsing

Hello! I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search fiel… (read more)

Hello!

I always use private browsing so I thought that my history was totally not being saved, but discovered recently that when I started to type within the search field, that many of my past searches were listed in the search field with the type highlighted in purple. I had to manually go in and delete all of these past searches. I don't want any search history to be saved. Is there a setting in preferences that I'm somehow missing? Why is Firefox saving these past searches if I have it set to Always Use Private Browsing?

Thank you!

Asked by amygrams7 2 years ago

Answered by amygrams7 2 years ago

  • Archived

Firefox is configure to not delete cookies or history, but it still clears them

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to … (read more)

I have Firefox 99 for Mac "Delete cookies and site data when Firefox is closed" is unchecked History is set to "Remember History" Enhanced Tracking Protection is set to "standard"

Yet every time I return to a site where I've checked "remember me" , I'll get prompted to login, and perhaps also get a security message "you've logged in from a new computer" in my email from the site.

Is there an easy way to verify that Firefox is storing cookies for a site. Maybe an option to right-click on a site's web page and view "cookies are stored for this site" in the context menu? I'm losing a lot of my productivity time logging back into sites that I just logged into earlier in the day.

Asked by john542 2 years ago

Last reply by vda1 2 years ago

  • Archived

How can I save my extensions in case Firefox refreshes?

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refre… (read more)

Each time Firefox is refreshed, I must re-install extensions. How can I save the extensions so they do not need to be downloaded and re-installed ever time Firefox refreshes?

Asked by Erv 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Gmail "open message in new window" redirect fails since updating to FF 100.0.1

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0… (read more)

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0.1, when I try to open an email thread in a new window (pops out the message into a separate window), there is a "cannot properly re-direct error" that appears.

Only way to resolve this appears to be clearing the cache for mail.google.com and signing in again to both accounts. However, this solution only appears to work for a day or two before the "redirect error in a new window" occurs again.

This error does not occur in Private Browsing mode, and Google Workspace support has confirmed it is not an issue with Gmail/ Workspace.

Any thoughts on how this can be fixed? I have disable all "enhanced tracking protection"

Thank you for your time and help,

Asked by muzzle 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

Browser virus

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default i… (read more)

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default is set on google but it always go back to yahoo search which is not even listed as options. Do I have to purchase something to get whatever it is doing this?

Asked by lisa 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

OneDrive photos not loading

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank.… (read more)

The photos page in OneDrive is having trouble loading most of the time. The page has the OneDrive header, and the section where the photos should show up is simply blank. Screenshot attached.

This is working fine on Google Chrome, but I would prefer not to use chrome for privacy reasons.

Can anyone help me with this?

Regards, Harrison

Asked by h.bade93 2 years ago

Answered by h.bade93 2 years ago

  • Archived

Videos won't play

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I clic… (read more)

I am using a new iMac with the latest version of Firefox (100.0.2) Lately when I am reading articles on news sites such as CNN or The Guardian, or on Twitter, when I click on the video the screen goes black and stays black. No video or audio. This is incredibly frustrating. Also, even when I was able to watch videos, the default was that the sound was off. I would like to know how to fix both these issues ASAP!! Thank you

Asked by louisewats 2 years ago

Last reply by Chris Ilias 2 years ago

  • Archived

Firefox is blocking click through to Google Ad results

when i execute a google search and click through to an Ad result, i get the following error message. Secure Connection Failed An error occurred during a connection to … (read more)

when i execute a google search and click through to an Ad result, i get the following error message.

Secure Connection Failed

An error occurred during a connection to www.googleadservices.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when i click "learn more" i am directed to this firefox support page, which is not helpful / does not resolve the issue. https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

QUESTION: how do i setup Firefox to allow click through of Google Ads?

P.S. i do not have any ad blocker extensions enabled. this is only an issue in Firefox. i have no issue with click through on Chrome or Safari.

Asked by ipignatelli 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How to restore a previous Firefox session

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been… (read more)

My Macbook Pro was repaired at the local Apple store. When I got it back, Firefox was closed. When I opened it again, I could not restore my previous session. It has been over a week now. How can I restore the session from before my Macbook Pro was repaired?

Asked by alice.meade1 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 2 years ago

Answered by Dropa 2 years ago

  • Archived

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. … (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox saved passoword and save logins arent working

I many a Firefox account to be able to have all my password and browser history synchronized. After months and months of try this is not working. when ever i save somethi… (read more)

I many a Firefox account to be able to have all my password and browser history synchronized. After months and months of try this is not working. when ever i save something in my pc to then use later on my phone IS NOT save.

also i hate to log back in on websites which is why i save my log ins but for some reason after days or even hours of being log in, firefox log me back out. I dont want to change browser but firefox is not giving me many options, is just too buggy. most time even save the wrong password to the wrong email.

Asked by banginpadr 2 years ago

Last reply by banginpadr 2 years ago

  • Archived

Searches apparantly redirected to searchbaron.com from google

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my d… (read more)

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my default search engine, all searches take me to a window that says: "You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of www.searchbaron.com is not available." I did a google search and the recommendation was to delete the searchbaron extension in Extensions but there isn't one there. I like the security of only going to https sites and if possible would like to keep that setting.

Does anyone know what is going on and how I can fix this? Thanks.

Asked by mnfriedman1 2 years ago

Last reply by Chris Ilias 2 years ago