Firefox Community Forum

To sign into Chatgbt I used my google account. Mozilla asks me "do I want to store info in persistent storage?" I click "learn more" about persistent storage. It takes me to a page that has zero mention of the words "persistent storage". That is a huge UX error. It says to me that really, you don't want me to know about persistent storage, and prefer that I remain confused and feel forced to agree to things I may not really want to, because you're making it difficult to understand what's actually involved. Not cool. Definitely now considering changing my browser after over 20 years.

Here is what the message says: "Firefox is trying to install a new helper tool. Enter your password to allow this" I tried to install but Firefox won't open. Firefox icon just bounces around, I have to force quit to stop it. I DO NOT WANT THIS TOOL BUT I WANT TO USE FIREFOX. By the way this is sent from my other user, as the problem is on my admin. user and I can't open Firefox to do anything!

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

Hi! I'm having a really weird problem with fonts in Firefox on my Macbook Pro M1 14-inch 2021. Specifically, the fonts in the bookmark sidebar appear to be corrupted and replaced with nonsense characters that have a lot of accents. I've tried rebooting, clearing all Firefox cookies and site data, reinstalling Firefox from an earlier version on my Apple Time Machine (from a time when I didn't have this problem), checking to see if the problem persisted when all extensions were disabled (it did, even after restart with all extensions disabled), and a reboot in safe mode. The reboot in safe mode temporarily fixed the problem and I was pretty excited, but it came back. I tried updating my Mac from Sequoia to the most recent OS (Tahoe 26.2), and the problem was still there, so I tried rebooting in Safe Mode again and the problem went away, but only while I remained in Safe Mode. This time the problem came back when I reopened in regular mode. So whatever the problem is, it's something that Safe Mode counteracts. Can someone help me figure out what's wrong?

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

I just bought my boyfriend a new iMac. We are having trouble loading many sites and platforms using the latest Firefox browser. The list is growing but includes Facebook, Meetup, Wikipedia, chess.com, nytimes.com - in all cases, rather than a login screen, we get an error message or a home page loads with no access to other pages or login area. I've cleared the cache, restarted, tried going directly to the site to log in, but nothing works. Everything is fine when using Chrome, but we prefer Firefox. Is this a conflict in the new Apple OS? Is there a fix?

I'm having trouble signing into to some online news sites especially videos. The screen shows activity without actually loading a video or website site. I can't connect, it just keeps spinning.

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Had a crash earlier on my macbook that required a restart. Everything else is fine but I have lost all history and bookmark data on my firefox browser. I tried going to see if i had the wrong profile and that was not the issue. I tired recovering the bookmarks in the manage boomarks option but there were no backup files.

I have some important bookmarks i need recovered. Any help would be highly appreciated.

Hi there, each time I run firefox, a new firefox icon like the attached picture shows up. Now there are several of them. This starts to crowd the dock, also I'm not sure why they are there because I already have a firefox icon in the main dock. Also they are not windows of a firefox window. Clicking on them does nothing.

When backing up bookmarks to HTML - HTML Back-Up does not include the TOOLBAR Bookmarks. Please advise how to include the toolbar bookmarks in HTML format. Thank you.

Within the last few days, I have been unable to browse to our vCenter server using Firefox. When I do initially, I get the usual certificate error. Once accepted, I get an error that Firefox cannot connect to the server.

I receive the same error in Private mode as well.

I am able to browse without issue using Chrome which leads me to believe the problem is with Firefox.

Any help would be appreciated.

I cannot login into a website because they complain that I have an old version of PHP. Is that already included in Firefox? I am using Firefox Vers. 143.0.4 on a MacBook Air with MacOS Big Sur, Vers. 11.7.10 Shall I go to the PHP website and download PHP?

one website is timing out, I started to have problem yesterday. I was able to load when I tethered with my iphone.

before that I tried

Closed all the application rebooting Mac tried on Safari

             Firefox
             Google chrome

with no success

Chrome says it's 504 error