Firefox Support Forum

Ok so recently I made a post about the issue of Firefox crashing and having to reinstall it, then kind of fixing it by moving my old profile into this one. Thing is, Firefox crashed on me. Again. And now my profile is yet again, deleted. I tried doing the same thing I did but it didn't work. But there's actually two Firefox folders, one that refuses to leave my desktop (I was actually planning on asking for help on this one) and one that I put in the Application Support place. None of it is working though. It could just be because my computer has some issues though, (it's an old one, 2-4 years old and the sides are a bit damaged because somebody forced it into a tiny box and sent it back and I've also dropped it a few times, although I don't think that would impact it, and also Firefox crashes every so often when I open my bookmarks) this isn't the first time Firefox has crashed, only the first time it crashed and erased my profile. If it helps, I was clicking on my add-ons to get a tomato timer to go (after reinstalling it because some of my add-ons didn't work) and then it crashed, with the twirly rainbow circle. I force quit the app and came back. Voila. If anybody has any help, please do. I have work to do and I don't fancy doing it with this hanging over my head.

I have version 86.0.1 running on a macbook pro. I followed the directions in the 'help' section and they do not apply to my version of firefox: Press the blue star, select bookmark and press delete. No such feature found. What can I do? Thank you.

Turned on my imac this morning and the Firefox browser gave a "Error code: SEC_ERROR_BAD_SIGNATURE" for every page I tried to open. I have reinstalled the browser and that one is working properly. However, when I try to add Dashlane to it, the old browser opens and the same error message is displayed making it impossible to use Dashlane on the newer version of the browser. How can I get rid of the version that opens up when I try to install Dashlane on the working browser?

Good Morning Do not know where to start, I am 83 a rookie to this. When i tried to use firefox it kept telling me i already have firefox open to shut down one. So i tried to do it, now i have a mess. I lost all my bookmarks, I think i still have a account? Just do not know what to do. Please help, hope i am not beyond repair. Thank You

paulheinevetter@gmail.com

I posted this earlier today and can't seem to get back to where it is shown. The above code is what I woke up to on Firefox. Subsequently, I reinstalled a second edition of the browser and it works fine with the exception that I can't install Dashlane on the second version. When I attempt to install Dashlane, the previous version of Firefox opens and wants to install Dashlane itself which, of course, is useless as that version is where I get "Error code: SEC_ERROR_BAD_SIGNATURE" continuously. My question is, how do I get rid of the offending version of the browser?

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

I switched to Firefox as my browser a few days ago and I am so tired of signing to Firefox and gmail and all my other favorites sites EVERY time. Why doesn't Firefox remember me?

I have persistent spam-ware type download that wont go away. I have deleted it but every time I restart Firefox it comes back and pops up saying "This File may harm your Computer" but i can't complete the download or remove it permanently. i have tried uninstalling and reinstalling Firefox several times and it has not worked how can i get rid of this? Thank you OSX Firefox V87.0 64-bit

I want to find out how to stop incessant update notifications on a MacBook Pro. Respectfully, please no lectures about just going ahead and updating or how I should keep my browser updated. We all make personal choices about how we want to manage our technology. I googled this first and found so many other people asking the same question, but no firm solutions. As you know, in preferences I have the option to allow automatic updates or to first be asked before updating, but it's a Morgan's Fork. If you don't allow automatic updates - which is out of the question - then they are going to bug the pee out of you until you update. That makes me dig my heels in deeper. Either I find a way to turn off these annoying notifications or I am done with Firefox. Any assistance will be greatly appreciated.

I've been having this issue since yesterday. I haven't downloaded or done anything since recently to make me think it'd tamper with the unicode. I use a Macbook and I'm on High Sierra, but another macbook I have is on the same macOS and has firefox can see things fine. It appears now as a box with little numbers inside of it. Things like U+13083, which I'm normally able to see, don't show anymore. I tried going through Apple Support to see if the issue was about my computer, but none of the methods given solved my problem.

Although I use dark mode on my mac, I have firefox set to light mode theme, which pretty much works for the tabs and such. However, when I go into Preferences, the theme is dark and, for instance, if I want to search my cookies/cache to specifically remove some of them, the black font on top of the black entry field makes it impossible to see what I am typing. Is there any fix for this?

MDN's own web dictaphone no longer works:

https://mdn.github.io/web-dictaphone/

It records, but only a small clip of the overall audio

using firefox beta fixes the issue

The Other Bookmarks folder is located on the far right side of the toolbar instead of being a movable folder. This happened after Firefox crashed and I lost all my preferences (any help with that?) I tried to use the method that jscher2000 recommended when I asked this before but the only thing it did was remove the folder entirely from the toolbar.

Hello,

When I go full screen mode on firefox (version: 87.0 64 bit) and mac (version: Big Sur 11.2.3) both the top and bottom apple tool bars go away (which I want to happen) but the firefox search bar and bookmarks are still there on top.

When I go FS on my windows computer, the full web page displays and then when I hover op top the firefox search bar pops down until I hover off it, this is what I want to happen on my mac!

See attachment of firefox search bar staying while in FS mode and please help! Thank you for your time.

-Kyle

I have enabled HTTPS-only to everywhere.

Unfortunately I have a site that I need to use for work. The site is only available over a VPN, so security isn't a huge concern to the site operators.

The really unfortunately part is that the webserver seems to be poorly configured. So if I go to "https://dumb-work-url.com" then it resolves, but then just shows me a 404 error. I really need just vanilla "http://dumb-work-url.com" to work. As far as I can tell the override option that is on the padlock only works if I land on the functioning page.

I can disable HTTPS-only, and then go to the site, but then the padlock doesn't give me the option to disable HTTPS-only for just that website. I'd really rather keep HTTPS-only on all the time since I'll need to be visiting this site quite a bit.

I need a way to add this url to an HTTPS-only "off" exception list before I visit it. Is there a way to do that?

on the https site, I turned off HTTPS-only (under the padlock), but that setting either isn't working, or isn't applying to the http version.

I am using the current version of Waterfox G3.2.0. No matter what I set my default zoom to in preferences, every tab I open defaults to a previous value I had set for the default zoom. I have only set the default zoom once which was the previous time @ 150%. Now every tab opens @ 150%. I have tried closing all tabs and then settings a new value in preferences and then opening a first tab which didn't work.

My time zone is knocked down 3 hours ago, you can see it on the screenshot Did a restart with disabled Add-ons, did not help. Also on another computer on linux with the same firefox account. I ask for help.

Hi,

I know this is been asked and discussed multiple times over the years. But the current [CTRL+TAB] and [CTRL+PGUP/PGDOWN] are less that optimum for people who use Mac's.

We like to use CMD+[CTRL/SHIFT]+Left/Right. If there would a menu item for the two operations then it's quite easily do do via keyboard settings. But as that has been removed we're stuck with something which doesn't really work on notebook as there aren't any PGUP/PGDOWN keys ....

Please make it programmable or add the "Next Tab..." and "Previous Tab..." back to the Window menu.

Cheers.

Quite often when I open a new tab in a FF window, type a URL and press enter, the tab closes in the current window and reopens in a different FF window, trying to load the website there. Any help would be appreciated.