Firefox Community Forum

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

One Home/House. Two PCs. a. WINDOWS 1O b. LINUX 22.3 Both share One Mouse One Keyboard One Monitor. I have a FIREFOX account and have joined both PCs to MOZILLA. I have activated, deactivate and successfully used FIREFOX SYNC. I keep getting emails from MOZILLA stating that someone else signed on to my email acct. and a MOZILLA supplied a 6 digit code to confirm. I know it was me, so I confirm using 6 digit code and no problems. My question is. Who, How or can I inform so MOZILLA/FIREFOX recognizes both PCs. Also. Have been thinking about purchase of a YUBIKEY/KEYs for security. I know, for loss prevention, it is best to purchase 2 Keys. But can a single YUBIKEY be shared on both PCs. Or, do I need to purchase separate keys for each PC? So 4 Keys... 2 Keys for the WINDOWS 1O and 2 keys for the LINUX PC?

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.

apparently, programmers don't understand how aggravating not having backward compatibility is to the rest of us, so please bear with my extreme aggravation here. IF IT AIN'T BROKE, QUIT FIXING IT.

 firefox disabled my addons, thus forcing me to upgrade, and now I am angry. Tried downloading the new version several times. My os is as updated as it can get. Using the APT link from this site, it just shows garbage. Using the download for linux 64 bit link, it makes me jump through hoops and looks like it is working, but it looks different and none of my bookmarks transferred over. Closing it down and reopening it, I see the old version, thus making it look like I am possibly running both versions separately. Once the *all new singing and dancing special that is supposedly so much better than the old that some ignoramus decided I MUST use it instead of the old and functional one* is closed out, I see no way to reopen it. And neither version will enable or allow me to download singlefile. That is the only program I need from firefox at this time.
 Will somebody please show me, step by step, as if I am 5 years old, a back door that will enable my addons, before I go nuts and start beating programmers to death with reams of algorithms?

Is there a way to just paste a file with path for uploading. In the windows dialogue I can do that to bypass waiting, but in the linux dialogue 1. I really have to wait for all folder content to be shown (I just tried that on a network drive with a quarter million images) 2. I cannot just type paths that are hidden but I know they exist

I am using Linux mint and have never encountered this problem before. It is not a login or password problem! I can't even open the site to get to that part! Connection timed out. Is there a simple fix like allowing AI enhancements? I found disabling them solved my shut down lag time and load time. I wonder what other sites won't work now.

I am developing a django website.

The login on the default admin page is not working when I am testing locally on my mobile. I assume it is because the connection is http (and not https) in order to protect the users (which is a good thing).

I assumed this is the problem, because on chrome, I got also blocked, but I got this hint.

Therefore following 2 stories:

• As a user, I wish I receive a feedback when something is blocked by the browser, so that I understand what is happening.
• As a developer, I wish I could allow login on whitelisted sites (local websites like 192.* ?), so that I can test my website on android without creating self-signed-certificates.

If my assumptions are wrong (but the server did not receive any call), do you know, how I can visualize the network calls on android?

Hi. There is a problem with video playback when skipping through the video using a playback bar. The video (but not audio) freezes at the spot when one skippes to another part of the video and re-establishes after a while (not so short while) to the part of the video that is currently played. I'm using Linux Fedora.

Hi, I'm using Linux Mint 22, Firefox 129.0 (64-bit). Browser is hanging after approximately 4 hours. Not sure if this is a Firefox issue, but this is where I'm starting the troubleshooting process. My suspects are (1) the browser, (2) NVIDIA drivers (3) the new Linux Mint kernel or possibly (4) a mix of the above. This was a fresh install with default options on (Wilma). Using the latest graphics drivers for GeForceRTX 2060, driver version 555.58.02, went down to native drivers, no change. Honestly, this one has me baffled. Been troubleshooting this for 3 days. It feels like a memory leak. Nothing on the crash reports. First, browser will hang, then mouse and keyboard. Hard reboot is the only option. Any help would be appreciated.

Hi! I'm using Firefox 126.0 on Fedora 39.

Pages from Amazon.co.uk load very slowly, incompletely, or not at all. All other Web sites are fine.

I had a couple of certificate-related errors saying that the identity of the site couldn't be verified, but I can't reproduce the problem, so I can't quote the exact wording, I'm afraid.

The same Amazon pages load properly in Chrome on the same machine, and they load properly in Firefox in a VM on the same machine. That tells me network connectivity must be fine.

I've tried disabling all extensions, reverting to the default theme, running in Troubleshoot Mode, clearing cookies and site data, clearing the startup cache, disabling hardware acceleration, and creating a new profile. The new profile helps slightly, in that it loads more of the page before getting stuck. Nothing else helps at all.

I'd prefer not to refresh Firefox if I can avoid it, because I don't want to lose all my plugins and settings. This installation is five years old. Besides, a new profile didn't fix the problem.

What's the next thing to try? I'd really appreciate any ideas.

Subject: Urgent Assistance Needed with Certificate Installation

Dear Team,

I hope this message finds you well. I am in urgent need of assistance regarding a Linux-based system where we have the Firefox browser installed. I need to establish a secure connection with one of my servers, which requires the installation of a certificate.

However, I am unable to locate the certificate export button in the certificate view or anywhere else in the browser. I have tried several methods without success.

Could you please help me with this issue as soon as possible? Your guidance would be greatly appreciated.

Thank you very much!

Best regards, Kishor

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS.

The site is: knowledgecottonapparel . com

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

After updating FF to v. 136.0 in Linux Mint 22.04, I noticed a problem with video playback in Facebook in some posts. A black screen appears with the message "Sorry, there were problems playing this video". The problem also occurs after disabling all plugins and deleting the user.js file from the profile. The problem does not occur after starting firefox in troubleshoot mode, but then hardware acceleration using the GPU does not work (Compositing: WebRender (Software)). I noticed that in version 136 there were some significant changes in the topic of video decoding. https://www.phoronix.com/forums/forum/software/desktop-linux/1524008-firefox-136-beta-finally-enables-hardware-video-decoding-for-amd-gpus-on-linux-by-default I have an NVIDIA GT1030 GPU with 2 MB VRAM.

Christopher

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version.

When I log into my website admin on wordpress, my site gets redirected for a security check on the server (lightspeed or PC Guard). Once this is complete, the login continues.

Unfortunately for the last 6 weeks, my website redirects with a message, "Verifying that you are not a robot" and it hangs there permanently.

I have tried to get my server to disconnest Lightspeed and PC Guard (but then have NO security protection). Nothing seemed to work, and access was sproradic, but seemed best when FF was completely cleaned, cache, cookies, etc. However, even this did not guarantee a login.

Then I found that all worked perfectly using Chrome. Further, having logged in using Chrome, the FF version would now be unlocked and work perfectly.

So it seems as though FF is not clearing a status/flag/file somewhere and that Chrome clears this, leaving FF working again - for another 24 hours. Then the whole cycle starts again.

Any ideas?

Mark

i am having problems to install firefox 135.0 on linux mint 19.3 and if can get instructions that work looked on internet i havent found help there is there a sure fire way to solve this problem ?

Firefox 129.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0

Running on kubuntu Linux 24.04, kernel version 6.8.0-41-generic (64-bit) KDE Plasma Version 5.27.11 Qt Version 5.15.13

I've posted a description of my problem on the kubuntu forums: https://www.kubuntuforums.net/forum/newbie-support/help-the-new-guy/681835-firefox-eating-up-a-lot-of-cpu

Here is a synopsis of my posts on that thread to distill the most noteworthy symptoms:

I have snap Firefox installed.

$ snap list Name Version Rev Tracking Publisher Notes bare 1.0 5 latest/stable canonical✓ base core22 20240731 1564 latest/stable canonical✓ base firefox 129.0.2-1 4793 latest/stable mozilla✓ - firmware-updater 0+git.5007558 127 latest/stable/… canonical✓ - gnome-42-2204 0+git.510a601 176 latest/stable/… canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snapd 2.63 21759 latest/stable canonical✓ snapd thunderbird 128.1.0esr-1 507 latest/stable/… canonical✓ - $

If I start firefox from the shell command line, it runs fine. It runs the shell script in /usr/bin/firefox, which ultimately executes /snap/bin/firefox. Clearly that shell script is doing some configuration that I don't understand.

If I hit Alt-space I see the menu in the referenced screen grab (see attached).

If I select the first entry, to run firefox from the command line, it has the same effect as starting /usr/bin/firefox from a bash shell; it works fine. However, if I select the third entry, firefox does not play any video; I've mostly tested with YouTube videos that have actual video and audio.

I'm not sure what gets executed when I select the third option from the Alt-space menu. It appears from doing a "ps -ef" that it's the same /snap/firefox/... executable. But I'm wondering why is this entry in the Alt-space menu and how does it get initialized or 'configured' to run.

Additionally, if I do start firefox from the entry with the firefox browser icon, and it fails to play video, I must then uninstall firefox using snap and then reinstall in order to get video playback to work. That is, after a failed start, simply exiting firefox and restarting it from the shell command line will not work; firefox will not play video correctly at all.

I also noticed that on my PC desktop, "snap list" lists firefox as "firefox 129.0.2-1 4793 latest/stable mozilla✓ -"

But on my old Lenova laptop running the same kubuntu version, "snap list" lists firefox as "firefox 129.0.2-1 4757 latest/stable mozilla✓ -"

I'm up to date on both systems via "sudo apt update"' and "sudo apt upgrade"

Even more frustrating, today, for the first time, despite starting firefox from the command line, video still didn't play. I had to uninstall firefox and reinstall it.

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

This topic appears to show up a few times, but none of the solutions work for me (e.g. they were using A/V or "it just worked"). The error I get is also different.

This a pretty fresh install (migrating from Chrome so I'm currently re-logging into all my sites to ensure I can access everything I need.. and going through MFA hell heheheheh).

Everything is mostly fine, except for Synchrony Bank.

I go to login at https://auth.synchronybank.com/account/login, enter _any_ username or password (doesn't matter if I enter the right details or the wrong ones), and as soon as I click "sign in" I get an error page

Looking in developer console, the error reason given is NS_ERROR_NET_INTERRUPT while trying to POST to auth.synchronybank.com. Every so often I get PR_IO_TIMEOUT_ERROR but over 90% of the time it's NET_INTERRUPT.

This occurs also in private browsing and also in safe mode. I even created a new profile and tested it from there; same issue.

I've tried lots of things related to this (e.g. setting network.http.http3.enable to false), added the domain to the advanced tracking exception list, and I'm running out of ideas.

I can see traffic flowing to akamai but (it being https) I can't see what's inside the traffic. Could akamai be objecting to something in the content?

FWIW, I can login with Chrome on the same machine.