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  • Solved

Issue with most Google sites on Firefox v100 64bit

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I … (read more)

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by scriptguru1701 3 weeks ago

Answered by jscher2000 - Support Volunteer 3 weeks ago

I got this error "initArcotIDClient*****TypeError: navigator.plugins.refresh is not a function"

Hey, Members I've got this error (initArcotIDClient*****TypeError: navigator.plugins.refresh is not a function) on this site (https://feba.bobibanking.com/corp/Authentica… (read more)

Hey, Members I've got this error (initArcotIDClient*****TypeError: navigator.plugins.refresh is not a function) on this site (https://feba.bobibanking.com/corp/AuthenticationController?FORMSGROUP_ID__=AuthenticationFG&__START_TRAN_FLAG__=Y&FG_BUTTONS__=LOAD&ACTION.LOAD=Y&AuthenticationFG.LOGIN_FLAG=1&BANK_ID=012#) How to resolve this?

Asked by Daxesh Soni 4 hours ago

Ubuntu 22.04 Firefox (snap) crashes on Ctrl+S

A lot of times while coding I press Ctrl+S to save Visual Studio Code and update live server (while watching on firefox the result). The problem is that when I'm focused … (read more)

A lot of times while coding I press Ctrl+S to save Visual Studio Code and update live server (while watching on firefox the result). The problem is that when I'm focused on Firefox Ctrl+S pops up the Save Page window and (if I held Ctrl+S for more than a split second) it crashes (probably due to multiple popups becoming unresponsive). The mouse can't click to cancel the pop ups for saving the page nor interact it. I have to kill the firefox process and restart it. I've been looking into disabling Ctrl+S shortcut in Firefox with no success (extensions are deprecated or require too many permissions I'm not comfortable with).

Would someone help me to disable Ctrl+S or enlighten me on how to not have firefox crash every time I accidentally press Ctrl+S?

Thanks!

Asked by Joaquin 5 hours ago

Last reply by jonzn4SUSE 1 hour ago

Can't load images inside pages that saved "completely" on mac in windows

I have several webpages that are saved on mac using firefox with option that "save page completely".(right-click, save page, webpage-complete). I have both same name htm … (read more)

I have several webpages that are saved on mac using firefox with option that "save page completely".(right-click, save page, webpage-complete). I have both same name htm file and folder which contents saved in on windows PC, on same directory. I also checked all images and files inside folder is saved correctly. When I click .htm file on windows, only text is displayed, no image and simple js is not displayed. I previously checked save complete page functions properly on mac.

Asked by bleepblopp 8 hours ago

Outlook email doesn't work on Firefox.

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Stil… (read more)

Outlook email doesn't work on Firefox. Have to open Outlook in Chrome. Annoying issue since the last two weeks. Deleted all cache and cookies. Restarted the browser. Still no change. The https://outlook.office.com/mail/ just won't open. The uploaded image is all that I get to see.

Asked by sbhattacharjee 11 hours ago

Firefox keeps crashing

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to … (read more)

Firefox eventually crashes every time I use it, usually when there is about 165 mbs of data. I can relaunch it by both using CCleaner to clear the browser in addition to going to Firefox preferences and deleting data and history. I don't have Flash or Silverlight. I have refreshed Firefox a number of times and completely uninstalled it using the MacCleaner Pro App Cleaner and Uninstaller and reinstalling it using Mozilla's online download link.

Asked by Knuckleberry 12 hours ago

Last reply by jonzn4SUSE 1 hour ago

Gmail ERROR: Not connected

Since I updated my Mozilla Firefox I'm not able to access my gmail properly. It's always showing an error massage as if I'm not connected although I am. I've cleared ever… (read more)

Since I updated my Mozilla Firefox I'm not able to access my gmail properly. It's always showing an error massage as if I'm not connected although I am. I've cleared everything, made all the steps avialible online and nothing works. I'm having problems loading pages too. When I open a new tab and try to access any site or make a search it won't load as if I did nothing. When are you gonna fix this?

Asked by siena07 16 hours ago

Last reply by cor-el 13 hours ago

Can no longer stop websites from suppresing standard menus

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get wi… (read more)

Back in 2019 I learned how to set Firefox so that a website opening a new window would always include standard menus (the website could not suppress them). Now I get windows without the menus and controls I need.

I used some combination of 

dom.disable_window_open_feature.menubar

   and

dom.event.contextmenu.enabled

These haven't done the job for over a year now.

How do I do this now?

Thanks in advance, Lawrence

p.s. I note that I run Windows 8.1 (up-to-date), but have a Windows 10 I could use if it would work better there (up-to-date).

Asked by Ellis Eff 18 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

Print preview too small with newest few months releases of FF

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false… (read more)

Somewhere around FF 86, the print preview was broken so one only gets a tiny, unreadable print preview. For a while, print.tab_modal.enabled = classic experience (false) worked. Sometime in the last few months, that was taken away and no longer works. How now do we get a print preview big enough to see and make our choices about things like scale?

I note that I run Windows 8.1 (up-to-date), Radeon HD graphics, 1280 x 1024 monitor.

Asked by Ellis Eff 18 hours ago

Last reply by jscher2000 - Support Volunteer 18 hours ago

I lose the connection with google (gmail, drive, translator)

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I o… (read more)

When I open gmail in Firefox browser, I lose the connection very often, it also happens with google drive. But it does not happen to me if I use Outlook from the web, I only lose the connection with Google from Firefox.

However, if I open the same thing using Google Chrome, this does not happen, it works correctly throughout the day, and I do not lose the connection.

My version of Firefox is 100.0.2 (64-bit) on my notebook I have Windows 10 Pro installed.

Asked by elserhumano 1 day ago

  • Solved

Web Applications are Distorted.

Whenever I use web-applications that use WebGL or anything similar, they are always distorted. And yes, I have tried disabling Performance Settings, but that only slightl… (read more)

Whenever I use web-applications that use WebGL or anything similar, they are always distorted. And yes, I have tried disabling Performance Settings, but that only slightly helped.

Asked by cromeydavid 1 day ago

Answered by cor-el 19 hours ago

Firefox vs Chrome

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow… (read more)

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow when opening up the browser?

Asked by Faerie Caster 1 day ago

Last reply by cor-el 12 hours ago

Videos won't play.

Random videos will not load following 100.0.2 install. These symptoms started @ May 21. (See attached file "Recently installed") This problem is 100% reproducible at: htt… (read more)

Random videos will not load following 100.0.2 install.

These symptoms started @ May 21. (See attached file "Recently installed")

This problem is 100% reproducible at: https://www.reddit.com/r/CatastrophicFailure/

Lenovo Thinkpad x140e Windows 7 (all updates installed) Mozilla 100.2.8174

Scrolling down the Reddit page, videos will auto-play when exposed, and stop when scrolled past.

A video not loading/playing will occur on different posts/videos, but will ALWAYS occur. Once this occurs some previously exposed / played videos, when scrolling up, will play when exposed again, and some will not.

This will also randomly occur on Youtube (also observed on Twitter a few times) when multiple tabs are open. Sometimes closing other open tabs corrects the problem. Other times closing Firefox and relaunching is required and is 100% effective.

I have additional diag data / Inspector log files and page source if needed.

Thank you in advance for your help and consideration. - LudditePro

Asked by LudditePro 1 day ago

Last reply by LudditePro 16 hours ago

Outlook

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign i… (read more)

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign into Microsoft but all I get is a blank page. Firefox was always more colourful than other browsers that's why I used it and nothing you do to try to fix this problem doesn't work, it creates more problems than it's worth, that's why I use Chrome, but I do want to use FF. Not all of us are IT experts and can't do all these complicated suggestions every web site offers, so can you make it so much easier for us to understand and for example get Outlook to open automatically as it used to do, until you can fix this I will have to use another browser. I really do like FF but it's impossible. Geoff.

Asked by Geoff 1 day ago

Last reply by cor-el 1 day ago

Long delay until Homepage is opened

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet… (read more)

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet capture.

At timestamp 13.547047 seconds, it sends a query for detectportal.firefox.com. At this point we know the browser is open and functioning.

At timestamp 19.768820 it sends a query for www.bing.com. It's taken over 6 seconds, before firefox even tries to load my homepage.

What is it doing for those 6 seconds? How do I get it to load Bing at timestamp 13.547048?

Asked by Brian 1 day ago

Tabs are white or spinning after crash

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to … (read more)

I am still stumped as to why Firefox crashes, IF and that's a big IF, my session is restored, why my tabs are blank but the website names are still on the tabs. Click to reload sometimes works, while other times it doesn't. Google, Facebook, Twitter, WordPress websites I am logged into and others will not load anymore for at least an hour. The only way to access them is to open a private window. What is happening to this browser that causes these sites to not load anymore? Any clearing the browser history/cache doesn't bring these sites back. They will only come back an hour after the crash. I've also cleared my ISP cache too (ipconfig/flushdns).

Asked by thecre8tivediva 1 day ago

Last reply by cor-el 1 day ago

ReCAPTCHA doesn't load on some Firefox (v100.0.2) pages (& sometimes a 'Pay Now' button or similar)

Dear Firefoxers, Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is p… (read more)

Dear Firefoxers,

Over the last year or so, I've had to switch to Chrome to load some pages properly. reCAPTCHA is proving to be a particular problem - which I'm told is powered by Google? I could be blocking Google content too much within my Firefox browser?

My wife is a long-term Chrome fan and says, "I don't know why you bother with Firefox, Chrome is much better", but I rebuke and say, "No! It's been great over the years, I've been using it since 2003".

Do I need to change my settings somewhere? At times certain pages don't load - it'll say 'Click Verify; or something similar and the 'Verify' button doesn't appear - I load the same page in Chrome, and boom, it's all there.

Am I doing something wrong with Firefox? I have version 100.0.2 (64-bit). Or is it time to give in to the mighty Google and go to Chrome after loyally using Firefox/Mozilla since 2003? (A daft thing to ask on a Firefox forum, I know!).

Many thanks if you can help or advise.

Asked by electronic78 2 days ago

Last reply by TyDraniu 2 days ago