Showing questions tagged:

Mozilla Support reports wrong version of windows?

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page repo… (read more)

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page reports the correct information. So Mozilla website itself is out of date?

Open 1 127

Private Browser

I have chosen Private browsing always in the history section of settings, but when I access Firefox I don't get the purple private browsing window

Open 1 218

Closing a tab doesn't actually close the browser visit

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was… (read more)

So, after using firefox in the background to browse websites or watch videos I checked my memory usage in firefox with about:memory -> Measure and saw that youtube was consuming a decent amount >2GB (checked the main url when clicking the youtube src, it was the video on that sole tab i was watching and nothing else playing youtube in the bg) so i closed that tab, waited a bit and re-measured but then see that the memory usage for youtube rose about 200MB... and the website for youtube is that same url for the tab that i just closed (when checking the src in the results for Measure). I've been revisiting the about:memory page, reloaded it and re-Measured and youtube is STILL THERE. Even now, 10 minutes later i still see youtube there, with none of my tabs running youtube.

If i close firefox entirely and re-open my tabs then it'll very likely fix it but this has to be a major issue no? I shouldn't have to close the entire browser program just to fix a website visit, which is youtube of all websites.

As of this moment, firefox, with 8 tabs open, is consuming 4,452.99MB (~4.5GB) where 2.5GB is youtube for that page i closed.

I don't know if sharing memory reports from the about:memory page give my cookies away or leave me open to a similar vulnerability so I won't share it unless a dev or similar asks for it but for now, I've included an image showing all the tabs i have open on firefox, 2 windows.

Open 1 199

Browser reset

I had bookmarks and backgrounds and everything saved on my browser. My mac book died and now when i open it everything reset. I didn't have any profiles or sync on but wh… (read more)

I had bookmarks and backgrounds and everything saved on my browser. My mac book died and now when i open it everything reset. I didn't have any profiles or sync on but why did everything reset. And am i able to get what I had back.

Open 1 142

Sidebar ChatBot shortcut stopped working after resetting PC

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of… (read more)

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

Solved Locked 3 137

Problem viewing dark pdf

duplicate of /questions/1567084 thread Chrome based browsers display dark pdf correctly. Firefox does not. see attached images. all extension are disabled. … (read more)

duplicate of /questions/1567084 thread

Chrome based browsers display dark pdf correctly. Firefox does not. see attached images. all extension are disabled.

Locked 101

Link in email to open in browser if email has display problems does not work

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox… (read more)

When I click on a link in emails to open in browser if email has display problems, it opens a blank webpage and a small window that I clicked on OK reappears with Firefox as my default browser. See attached screenshot. If I select Edge to open the email, it works fine.

Please address.

Open 4 155

minimize, maximize close buttons

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. I… (read more)

Why can't anyone fix this issue? Every day I have to go to about:config, enter "mica" then change from false to true or true to false to get these buttons to show up. It's ridiculous. I am currently using Firefox version 146.1 on Windows 11. Also, please note if I change the windows widget to true these buttons show up and are usable. The next days I have to change the windows widget to false and they show up and are usable so they work whether or not the widget is set to true or false. The problem is having to change the setting DAILY. I should not be having to do this.

Solved 2 204

Latest version fails

Pages won't load, including the firefox home page, or the autoupdate URL. My home page news stories load no images. The Firefox .dmg downloaded and installed over previou… (read more)

Pages won't load, including the firefox home page, or the autoupdate URL. My home page news stories load no images.

The Firefox .dmg downloaded and installed over previous version. Firefox failed to load any pages. Firefox deleted from Applications folder and moved to Trash. The Firefox installation file downloaded again. Firefox failed again.

This is a bug report. The browser does not function.

Troubleshooting Information would have been added, but it included personal information. Sorry. "userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:146.0) Gecko/20100101 Firefox/146.0" Specifically, Firefox/146.0.1 (64-bit)

Open 1 107

SIDE SOLW CHAL RAHA H

Secure Connection Failed An error occurred during a connection to elabharthi.bihar.gov.in. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are t… (read more)

Secure Connection Failed

An error occurred during a connection to elabharthi.bihar.gov.in. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Open 2 137

Re: Mozilla Account Access.

Dear Mozilla for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the corre… (read more)

Dear Mozilla

for over a week now all efforts to login to my Mozilla has been a time wasting effort, I have followed all the instructions including initial using the correct password, resetting and confirming my New Password; and also entering my32 character account recovery key all to no avail. At each stage the entered characters are indicated in the red box with a writing underneath that it is wrong. All the above parameters are securely stored in my computer and a notebook.

Mozilla, how are you going to solve this problem. Just as you Firefox updated you do not check well to see whether they work well or not, and you push them out to the public. Besides you also force to update my versions which I have not given you permission.

Regards.

DR CLEMENT AKATENG MD

Open 1 245