Showing questions tagged:

Original Firefox account uses an older email now defunct and is no longer accessible.

Original Firefox account uses an older email now defunct and is no longer accessible. Security code being sent to add secondary email address can't be completed as older … (read more)

Original Firefox account uses an older email now defunct and is no longer accessible. Security code being sent to add secondary email address can't be completed as older email account isn't accessible. Suggestions?

Locked 1 156

Continually having to finish account setup

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but … (read more)

Why am I being alerted when I sign in to Firefox to finish setting up my account? I think that I have had an account and already sync my devices for the last decade, but less than a century. When I follow the sync instructions i get put on a loop of needed to "pair from within the Firefox app," on my phone - which I was using when instructed to "open Firefox" very confusing as to what I am doing wrong.

Open 1 78

Navigate by clicking URL segments in the address bar

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient … (read more)

Is it possible to click individual segments of an URL in the address bar to navigate there directly (without manually selecting and deleting the tail)? It's a convenient way to reach upper layers of a website.

For example Vivaldi implements it via Ctrl+<Mouseover/click> (see attached screen capture)

Is there an option or addon to enable this? Thanks in advance

(In reference to [post] where it said "This thread was archived. Please ask a new question if you need help.")

Open 3 176

scam pop up that I can not get rid of

I have a pop up that is coming through probably 50 times a day that I can not figure out how to get rid of, can someone help me? ITs a little notification the comes throu… (read more)

I have a pop up that is coming through probably 50 times a day that I can not figure out how to get rid of, can someone help me? ITs a little notification the comes through in the top corner of my screen and its driving me nuts.

Open 3 107

Regarding new AI features

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users o… (read more)

I've recently learned that Firefox is pivoting to use more GenAI in its browser, and not to beat a dead horse, but I think I'm speaking with a large amount of the users of this browser when we beg for this not to become a thing. I specifically switched from Google in order to dodge their AI systems, and it feels like a slap in the face for Firefox to do the exact same thing. Now only is AI terrible for the already deteriorating environment and water, but it also shares misinformation, has encouraged people to end their own lives, steals art from people who put hours into their craft, and is frequently used for deepfakes, non-consensual imagery of people doing various sexual acts, CP, propaganda, and more.

I really thought that Firefox was one of the good ones. I'm immensely disappointed in the fact that they would choose to do this, and if this GenAI thing actually goes through, I for one will no longer be supporting Mozilla, Firefox, or any of their content for the foreseeable future, until they remove these harmful features.

Open 2 104

Bookmarks and their functionality wiped out by CCleaner

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have log… (read more)

CCleaner wiped out my bookmarks and their functionality. I have repaired, then uninstalled CCleaner. I have refreshed, uninstalled then reinstalled Firefox. I have logged in and out of Firefox. I have made an HTML file of bookmarks from another device in order to try to import them. Firefox bookmarks will not proceed to an upload stage. I went into setting to add the HTML of bookmarks and it said "this is not a bookmarks file." Well, Firefox made that HTML bookmarks file so I have no idea how that could be. Nothing I have tried has worked.

Solved 3 232

The file names of the downloaded files in Firefox are automatically garbled

Whether the file is opened internally or directly downloaded to the desktop, the file name will be automatically changed to garbled text。This led to me manually correctin… (read more)

Whether the file is opened internally or directly downloaded to the desktop, the file name will be automatically changed to garbled text。This led to me manually correcting the file name to be correct every time I downloaded, and my installation of the "Download File Name Encoding" plugin was also ineffective.

Open 3 188

Cache and cookies

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cooki… (read more)

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cookies. Will that close the open tabs? Is there a way to delete the cookies, empty the cache and preserve all windows & tabs?

      Thank you!
Solved 2 203

Recovery of bookmarks

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, follo… (read more)

Once again I have experienced that my Bookmarks disappeared. Some months ago, I had a HTML backup made, for easy Import. Now I started out by shutting down Firefox, followed by a restart. That worked last time (without import) This time it did no change. I shut down Firefox, and restarted the PC....... no change. (without import) Then I shut down Firefox and restarted the PC. Opened Firefox, and wanted to import the Bookmarks from the HTML file. The system comes up with a message stating that the file does not contain any bookmark references. ( Opening the HTML file using Firefox, reveals that all bookmarks are there, and can be used ) I uninstall Firefox, and re-install it . Flw. I try the import once again, using the HTML file...... to no avail. What am I missing here ?? My final option appears to be moving the bookmark one by one.. rather time consuming.

Open 55

Apple Icloud stopped loading on firefox browser

Hello, I use a shortcut link in my book marks bar to access my apple email account throughout the day on my mac. Apparently my firefox browser was set to auto-update and… (read more)

Hello, I use a shortcut link in my book marks bar to access my apple email account throughout the day on my mac. Apparently my firefox browser was set to auto-update and the new update today has presented some problems. None of my icloud apps are loading either using the updated browser.

Open 1 152

How to format password data CVS file to be imported into firefox?

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements… (read more)

We have been unable to find an explanation of what components of the password file data, like created & modified date, can be included nor any formatting requirements. We've read that only the url, username & password are necessary... does that imply that the date/time fields would not be included if provided when imported?

Following the format of an Exported CSV password file seems reasonable... but risky as it could corrupt the existing file?

Open 1 68

How do I *actually* remove specific sites from autocomplete in the address bar?

Whenever I type in "photo", Firefox has always autocompleted to photos.google.com. Today it's started autocompleting to photoquotes.com instead; a site I never use, and I… (read more)

Whenever I type in "photo", Firefox has always autocompleted to photos.google.com. Today it's started autocompleting to photoquotes.com instead; a site I never use, and I don't know why Firefox is suggesting it.

I have followed SEVERAL guides for how to remove sites from autocomplete suggestions, and all of them give wrong advice.

I have gone to History/Manage History and 'Forget about this site'. That does not remove the site from autocomplete.

I have tried 'Hover over the entry to select it, then click delete'. This does not work. It only deletes the last character entered in the address bar.

I have tried 'Select the three-dot menu beside the suggestion and select Remove from history'. That is Not Possible with the top result in autocomplete, which appears above Firefox suggestions.

Could someone please tell me the CORRECT answer on how to remove specific websites from being suggested in autocomplete!?

Solved 2 257

set a master sync source to be administrator master sync

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one si… (read more)

bold textestablish a master administrator syncSYNC source for all conected devices do not want each individual device to reload and edit al devices connected Want one single MASTER sybc source as the administrator update source MASTER for al conected devices

Open 3 142