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unable to read d/t scrolling

When trying to read a download,half the page is covered with a little pen scrolling across the page covering the text. Is this a Firefox issue and only Firefox as can't … (read more)

When trying to read a download,half the page is covered with a little pen scrolling across the page covering the text. Is this a Firefox issue and only Firefox as can't shut it off? Don't know how it got ON.

Asked by Carole 1 month ago

Youtube on second screen lagging to hell

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezi… (read more)

I used to play World of Tank and look at YouTube on my second screen. Everything went smooth untill this week. YouTube on Firefox on my second screen is lagging or freezing. I tried Opera, I tried Edge it worked fine, but with Firefox, it is no more possible to play YouTube on my second screen while playing. It is not a matter of graphic hardware as this issue only happen with Firefox. I tried to deactivate every module and to reinstall Firefox (either the Beta version) but still got the same lagging and freeze on YouTube. Do you need anything that can help you to investigate this issue, this is really terribly frustrating and boring.

Best regards Patrick / Darkiger

Asked by Darkiger 1 month ago

Last reply by Darkiger 1 month ago

trying to find and delete 'addons.mysafe-search.net'

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site an… (read more)

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site anywhere on my PC so cannot uninstall it.

Asked by tbag 1 month ago

Last reply by markwarner22 1 month ago

  • Solved

How do I reset my account data?

If I go on any website using OSM data (including OpenStreetMap itself) on Firefox logged into my account, I experience a lot of slowdown. This doesn't happen when I use i… (read more)

If I go on any website using OSM data (including OpenStreetMap itself) on Firefox logged into my account, I experience a lot of slowdown. This doesn't happen when I use incognito mode or when I use another browser, so I'm pretty sure there's some kind of cache or something that's connected to my Mozilla account that slows down OSM massively. I've tried clearing all cache and all cookies. I've even refreshed Firefox using the installer and it's still slow. I don't want to bother with deleting my account and creating a new one. What should I do to try and return back to normalcy on OSM?

Asked by BenchFox 1 month ago

Answered by BenchFox 1 month ago

failure to connect

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with… (read more)

does Firefox no longer support sites like The Guardian, like the Atlantic, other news outlets. it never lets me sign in but returns to the home page after signing in with email and password. What do I do?

Asked by magdale 1 month ago

Last reply by jonzn4SUSE 1 month ago

Performed 135.0.1 Firefox upgrade and now FF fails to start & crashes

After upgrading FF to 135.0.1 it always fails giving me this error: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload… (read more)

After upgrading FF to 135.0.1 it always fails giving me this error: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

I opened closed it, rebooted, different urls. Firefox doesnt work at all. I had to use Chrome to ask this question.

An error msg that starts with (GAH)!! is this for real?

Asked by Bongo042 1 month ago

Blocked Site

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it w… (read more)

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it would block me. Now I have to use Chrome to get access to my account. I need to have this break in service fix for Mozilla/Firefox. Privacy and security is important to me. Thanks

Asked by Dtruthbu 1 month ago

Last reply by jonzn4SUSE 1 month ago

window resizing

I was trying to fix a problem with eBay where I was unable to send a message to a seller. (A problem I have since discovered had nothing to do with Firefox it has to do w… (read more)

I was trying to fix a problem with eBay where I was unable to send a message to a seller. (A problem I have since discovered had nothing to do with Firefox it has to do with eBay). I had asked GPTchat for suggestions and it had me open a terminal and run some commands (don't remember what it was). while running this command we lost power and since then I cannot resize a Firefox window. However other windows like Dolphin or LibreOffice are unaffected. All else appears to run fine

Asked by tom502 1 month ago

Lost Data

I have been with Firefox as my browser for nearly twenty years - My Browser was suddenly blank when turned on- Reloaded an up to date browser. - No saved Browser Data App… (read more)

I have been with Firefox as my browser for nearly twenty years - My Browser was suddenly blank when turned on- Reloaded an up to date browser. - No saved Browser Data Appeared - Checked my Passwords All gone. Help I'm 84 Not great on Computers - Try to be clear with your answer Thank you. Can I get my original browser back - Keith

Asked by DRAGON 1 month ago

Slow/Hanging Searching

For about 1 month now whenever I perform a google search using the address bar I get no response. I have to close and reopen FF afew times untill it performs the search. … (read more)

For about 1 month now whenever I perform a google search using the address bar I get no response. I have to close and reopen FF afew times untill it performs the search.

This occurs in my synced account in any of my Wiondows devices. Troubleshoot mode makes no difference.

I've uninstalled all 3 plugins which iI use but to no avail.

Asked by TGII 1 month ago

  • Solved

Firefox won't load accounts.firefox.com

new install of firefox won't load accounts.firefox.com other browsers on the computer load it fine I've imported bookmarks and passwords and stuff, and since refreshed … (read more)

new install of firefox won't load accounts.firefox.com

other browsers on the computer load it fine

I've imported bookmarks and passwords and stuff, and since refreshed firefox but can't find a way to fully restore it to initial settings, even uninstall and reinstall won't do it

error messages from console:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/62a53a14.main.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/head.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/appDependencies.bundle.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/styles/3c59f525.tailwind.out.css. (Reason: CORS request did not succeed). Status code: (null). Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.accounts.firefox.com/bundle-f3c065c3bfd12957bbfc07df4a7dfa472ec1b92e/app.bundle.en_US.js. (Reason: CORS request did not succeed). Status code: (null). None of the “sha512” hashes in the integrity attribute match the content of the subresource. The computed hash is “z4PhNX7vuL3xVChQ1m2AB9Yg5AULVxXcg/SpIdNs6c5H0NE8XYXysP+DGNKHfuwvY7kxvUdBeoGlODJ6+SfaPg==”. accounts.firefox.com InstallTrigger is deprecated and will be removed in the future. accounts.firefox.com onmozfullscreenchange is deprecated. accounts.firefox.com onmozfullscreenerror is deprecated. accounts.firefox.com

Asked by Matty Wright 1 month ago

Answered by Matty Wright 1 month ago

Bug with Google maps website and touchscreen on windows 11

dunno if this is the right board, but here goes... I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet. Using the touchscreen, move the map, … (read more)

dunno if this is the right board, but here goes...

I discovered a bug with Firefox and the pen/touchscreen on my lenovo X1 tablet.

Using the touchscreen, move the map, map works as it should. Can pinch to zoom, ect.

Switch to the pen, map works with pen.

Touch the screen again and Google maps doesn't respond to touchscreen anymore, only the pen, and refresh does not fix it. I have to close and re-open maps in a new tab.

In chrome, this does not happen. Only in Firefox.

Asked by Eric Latour 1 month ago

Last reply by MichaelKai 3 days ago

new tab dose NOT display shortcuts at all, inspite of being set to do so

So i have an odd question, something went awry after relatively recent update and my Firefox is not even bothering to display preferred 2 rows of links on new tab. i bas… (read more)

So i have an odd question, something went awry after relatively recent update and my Firefox is not even bothering to display preferred 2 rows of links on new tab.

i basically use them as extended bookmarks in more convenient placement. as i have too many bookmarks

Asked by jakub.otruba 1 month ago

Bookmarks,short cuts, passwords, history, ALL GONE!

After using Mozilla / Firefox for at least 30 years everything I had saved, bookmarks, history, passwords, shortcuts, are all gone! I need them back ASAP. I have a Mozill… (read more)

After using Mozilla / Firefox for at least 30 years everything I had saved, bookmarks, history, passwords, shortcuts, are all gone! I need them back ASAP. I have a Mozilla recovery key but cannot find in all your articles, where to enter it. Please explain to me where to enter the key and why after all these years everything I have accumulated is gone.

Asked by skaatah 1 month ago

  • Solved

My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Asked by Didee 1 month ago

Answered by Didee 1 month ago

does firefox have their own intetrnet speedtest extension & is it securte

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtes… (read more)

google search said this is Firefox intertnet speedtest app or extension but the actual descriptions says it's not monitored?? does firefox have a secure internet speedtest? why are these blank?? We've made some educated guesses about your current browser and operating system

is this support or forum??

Asked by Rafdo 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox crash multiple times during video playback (Once/Twice not caused by video)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information)… (read more)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information): https://crash-stats.mozilla.org/report/index/81eb1750-1dd0-490d-9eb1-d3c2c0250224 https://crash-stats.mozilla.org/report/index/6682a7f2-836a-4365-938e-c9ab20250224

I'm on Fedora 41 + gnome, but this issue persisted even in Windows 11, which caused BSOD therefore I made the switch to linux (At least in linux it doesn't crash the whole system, only firefox). If you need any additional information let me know. I can run journalctl/dmesg if required.

I've already tried things like restarting in safe mode (troubleshoot mode), refreshing firefox etc. Didn't work.

Thanks in advance!

Asked by He Yu Xi 1 month ago

Last reply by He Yu Xi 1 month ago