Showing questions for topic:
Showing questions tagged:

Syncing Across Devices Not Working

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unabl… (read more)

I use Mozilla on two things, my laptop and my android cell phone. The syncing on my cell phone appears to work perfectly well. However, when I am on my laptop, I am unable to view my "Tabs from Other Devices" - It will show me tabs from days ago. I've tried manually syncing on both devices but nothing happens.

The only thing that seems to work is if I log out of my Mozilla on my cell phone and log back in but then it will stop syncing again.

If something else isn't syncing, I honestly don't notice because I don't use anything else much.

Archived 4 400

Cannot sign into UK account

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a … (read more)

I'm not currently able to sign into my UK account using this link: https://www.mozilla.org/en-GB/account/ When I type in my email address and click continue I just get a circular loading symbol going round and round forever. I'm able to sign in using the US sign in link for some reason. I'm not able to sign into Firefox overall though, so none of my bookmarks etc. are synced. I have tried on two different laptops a week apart with the same results.

Archived 1 160

How to recover deleted website password/credential data from FireFox account

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the sam… (read more)

I recently deleted accounts and passwords that were stored in Firefox under my web browser account. Is there anyway I can get that data restored? I have access to the same email/account in Firefox, but need to restore the deleted website account/credential data.

Archived 3 250

Lost Bookmarks and saved passwords

hi i had my all data saved in my firefox online account , now i logged in on my new laptop , i logged in with my id but i cant find my bookmarks passwords , extensions … (read more)

hi

i had my all data saved in my firefox online account , now i logged in on my new laptop , i logged in with my id but i cant find my bookmarks passwords , extensions etc . please help

Archived 4 219

pop up message about XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I t… (read more)

XUL Runner platform version 129.01 is not compatible with 129.0 miniversion 129.0 maxversion 129.0 When this happened at first I did not have the use of Firefox. I then went to Firefox and down downloaded Firefox and started over. Then I went to go to my bookmarks and could not find them, bummer. Now I still get this XUL Runner message ??????? email guybrochu@yahoo.com

Archived 1 330

Synchronisation blocked between two desktops

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have sy… (read more)

I have two notebooks with Firefox (NB1 and NB2). NB2 rebooted and Firefox restarted losing all open tabs; now I would like to bring the tabs from NB1 to NB2; both have synchronisation enabled, but when I go to ‘Settings, synchronisation’ on NB2 it says ‘Synchronising in progress’ and nothing happens. I've also tried going to NB1 and sending a tab to NB2; I select NB2 and nothing happens.

Solved Archived 2 180

i cant log in

everything was fine, when i went to log in at school today, using the same password i always have, it kept coming up as incorrect password, send verification code retry e… (read more)

everything was fine, when i went to log in at school today, using the same password i always have, it kept coming up as incorrect password, send verification code retry etc, so i decided ok fine let me change password. that worked but my stuff wasnt loading in, ok weird. i get home and theres a little notification by the sync profile area, yeah expected that i changed password. i read up on it and apparently it RESETS MY ENTIRE SYNC. AND NOW NEITHER PASSWORD IS LETTING ME LOG IN. i am not going to risk resetting my password AGAIN on this device as it still has all my saved data. this shouldnt be an issue, i dont know why it said wrong password and made me verify multiple times. please help. i was able to log in perfectly fine to my mozilla account for this very report, but not to sync my data?

Archived 1 50

Account not signing in

I updated my password but now when I go to sign in (since an updated password signs out on all accounts) it won't stay signed in ever on my laptop. I input the password, … (read more)

I updated my password but now when I go to sign in (since an updated password signs out on all accounts) it won't stay signed in ever on my laptop. I input the password, then the email confirmation, then the authentication, and it says I'm signed in but when I go to my account is disconnected again. I've tried many times. I've also cleared the cookies and cache. Any advice?

Archived 3 230