Showing questions tagged:

Firefox ESR crashes when a tab runs multimedia content or when a tab is closed

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivatin… (read more)

Hello, Since yesterday, the Firefox web browser crashes systematically. This has happened well over a dozen times. I've tried multiple step-by-step solutions: deactivating extensions, troubleshooting mode, repairing firefox, uninstalling and installing Firefox, trying several versions of Firefox (Quantum, ESR, Nightly), downgrading to an earlier version, uninstalling and completely cleaning Mozilla folders on AppData, deactivating graphics/hardware acceleration...

At one point, Firefox was crashing after ten seconds of watching a video on Youtube or another platform. After reinstallation, video playback no longer causes the browser to crash, but closing a tab does.

I am currently using Mozilla ESR 115.12.0. After reinstalling, I lost all the reports I sent. Nevertheless, I was able to reproduce the crash to give you the ID: [https://crash-stats.mozilla.org/repor.../a2d0f5de-d03f-450b-88f8-a8fdc0240705] Another crash report : [https://crash-stats.mozilla.org/repor.../71c602f6-c682-4158-9880-24d6a0240705]

According to the crash table, the reason for the crash is as follows: EXCEPTION_STACK_BUFFER_OVERRUN / FAST_FAIL_GUARD_ICALL_CHECK_FAILURE This reason appears on all crashes.

Thank you.

Archived 1 179

UI Rendering error Windows ARM64

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2 What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with white… (read more)

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2

What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with white on white text e.g. tab labels, settings page, etc.

What I tried. Uninstalling FF Reinstall FF Refresh settings

None of these fixed the problem for me.


Uninstalled Firefox Reinstall of Firefox

Archived 1 130

Can't Watch Videos on Crunchyroll

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or… (read more)

I'm unable to watch videos on Crunchyroll. When I try to watch a video, the video becomes a static image of one frame. When I switch tabs and come back to the video, or hit refresh, it changes to the latest frame of the video but freezes once again. I have the latest version of Firefox and am using a Macbook. Per suggestions I have found online, I have tried disabling all my extensions, deleting my cache, deleting the Firefox folder in my ~/Library, making sure DRM content is enabled, and uninstalling and reinstalling Firefox altogether. Nothing works. Was hoping to switch over to Firefox since Google Chrome has banned ublock origin, but I keep running into these obnoxious video problems. The same issue also happens on Amazon Prime Video, but only when I press full screen.

Archived 4 119

Did Not Connect: Potential Security Issue

https://www.qianli.cn/ Peer’s Certificate has expired. HTTP Strict Transport Security: false HTTP Public Key Pinning: false Certificate chain: BEGIN CERTIFICATE----- MII… (read more)

https://www.qianli.cn/

Peer’s Certificate has expired.

HTTP Strict Transport Security: false HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIIF+DCCBOCgAwIBAgIQDsrm2CMWLJceuGGH8DSfdjANBgkqhkiG9w0BAQsFADBu MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMS0wKwYDVQQDEyRFbmNyeXB0aW9uIEV2ZXJ5d2hlcmUg RFYgVExTIENBIC0gRzEwHhcNMjMwNDA0MDAwMDAwWhcNMjQwNDAzMjM1OTU5WjAY MRYwFAYDVQQDEw13d3cucWlhbmxpLmNuMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8A MIIBCgKCAQEAsLAgIWDq0900wurriva7S5DubRJDSXMtXEWowLd3bBLXqb+Px1u5 doSiUYdnPWruXWC2ErF/+TDnuiUA24fggHZO5F7g3239Ds5M4/wo8w3qcGQscpDo aDBFkAYER52K89G3OG9AQj+vhcsoITo1URnYOfdcd2xDyngDTj+8cuHrQmnoVyTr 0pthnV1BvLKb+AGCAF3r009lop+8nJeXp5ueIGrKZDNqAcaAjk4tS4TgmGsPVs5Q 1ykokmE4mYks2O2SQssstl8moRMeaOVIvk/LxjRReE/+IQzFg5QQ33ogrNURbjf7 rI1SzM8nMJL6sJ6eTrrBSLgKvC0oH9/KfQIDAQABo4IC5jCCAuIwHwYDVR0jBBgw FoAUVXRPsnJP9WC6UNHX5lFcmgGHGtcwHQYDVR0OBBYEFHMmIunzCGLpawy8trsX TQiIrotbMCMGA1UdEQQcMBqCDXd3dy5xaWFubGkuY26CCXFpYW5saS5jbjAOBgNV HQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMD4GA1Ud IAQ3MDUwMwYGZ4EMAQIBMCkwJwYIKwYBBQUHAgEWG2h0dHA6Ly93d3cuZGlnaWNl cnQuY29tL0NQUzCBgAYIKwYBBQUHAQEEdDByMCQGCCsGAQUFBzABhhhodHRwOi8v b2NzcC5kaWdpY2VydC5jb20wSgYIKwYBBQUHMAKGPmh0dHA6Ly9jYWNlcnRzLmRp Z2ljZXJ0LmNvbS9FbmNyeXB0aW9uRXZlcnl3aGVyZURWVExTQ0EtRzEuY3J0MAkG A1UdEwQCMAAwggF8BgorBgEEAdZ5AgQCBIIBbASCAWgBZgB1AO7N0GTV2xrOxVy3 nbTNE6Iyh0Z8vOzew1FIWUZxH7WbAAABh0rqWlcAAAQDAEYwRAIgL5rjkdkVYGhN VlBkab0r0sr7nygDvQkv3beblSpNekQCIFcOxeezE72pAk7AGqWFdOpU9LwNqT8l EzBE4UXsxyYiAHUASLDja9qmRzQP5WoC+p0w6xxSActW3SyB2bu/qznYhHMAAAGH SupaDwAABAMARjBEAiBP0WiMdBY2MYWNyGvCfbT33gJ5O8lYE6alqGlrmFvshQIg KEfdNTe+K+UXNmy7OFCxmQOlpa8TOvLntLKRECq1iygAdgDatr9rP7W2Ip+bwrtc a+hwkXFsu1GEhTS9pD0wSNf7qwAAAYdK6lnYAAAEAwBHMEUCIQD73BPGA2+fLaZr AIxaDhfEIRzAxUW4BEZ3T7Uw9mt64QIgRF1wL8BUIwPllaWBbYQ8NWiqYDY+JDmh 3z3dFRZwkUowDQYJKoZIhvcNAQELBQADggEBAJ1kBnuAeQ9Gy2mENF4M0GVyfYTx xg6XZaIKIe2wE3+o88qSjc5loBGoauEpenoh1MKDhtu4Qjfe0RlGiAUpZeyfHaTk ucxjrEYlkthpIjPtnJA19veqyhZYecOojWYenQ+7Ya/uKhja9rATAtXafMm+PbCJ w8gr5mcZBC6zuy3yaPGeojMe4+sZXg5Qo1T1sUr2w3EkdU6pn4/kuSfjJ6FxNtMX t/Hjd8P4vdjM4X+TtjswZBechj1hV5lLbNTiG0LlchlYVPoxcFCcr18XkaMikYPj sBdqOEZyC421yzOw+wb3RGCohoNGE0qlEqTHC+7kzHb3+HLdqes43rr9UuY=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIIEqjCCA5KgAwIBAgIQAnmsRYvBskWr+YBTzSybsTANBgkqhkiG9w0BAQsFADBh MQswCQYDVQQGEwJVUzEVMBMGA1UEChMMRGlnaUNlcnQgSW5jMRkwFwYDVQQLExB3 d3cuZGlnaWNlcnQuY29tMSAwHgYDVQQDExdEaWdpQ2VydCBHbG9iYWwgUm9vdCBD QTAeFw0xNzExMjcxMjQ2MTBaFw0yNzExMjcxMjQ2MTBaMG4xCzAJBgNVBAYTAlVT MRUwEwYDVQQKEwxEaWdpQ2VydCBJbmMxGTAXBgNVBAsTEHd3dy5kaWdpY2VydC5j b20xLTArBgNVBAMTJEVuY3J5cHRpb24gRXZlcnl3aGVyZSBEViBUTFMgQ0EgLSBH MTCCASIwDQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBALPeP6wkab41dyQh6mKc oHqt3jRIxW5MDvf9QyiOR7VfFwK656es0UFiIb74N9pRntzF1UgYzDGu3ppZVMdo lbxhm6dWS9OK/lFehKNT0OYI9aqk6F+U7cA6jxSC+iDBPXwdF4rs3KRyp3aQn6pj pp1yr7IB6Y4zv72Ee/PlZ/6rK6InC6WpK0nPVOYR7n9iDuPe1E4IxUMBH/T33+3h yuH3dvfgiWUOUkjdpMbyxX+XNle5uEIiyBsi4IvbcTCh8ruifCIi5mDXkZrnMT8n wfYCV6v6kDdXkbgGRLKsR4pucbJtbKqIkUGxuZI2t7pfewKRc5nWecvDBZf3+p1M pA8CAwEAAaOCAU8wggFLMB0GA1UdDgQWBBRVdE+yck/1YLpQ0dfmUVyaAYca1zAf BgNVHSMEGDAWgBQD3lA1VtFMu2bwo+IbG8OXsj3RVTAOBgNVHQ8BAf8EBAMCAYYw HQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMBIGA1UdEwEB/wQIMAYBAf8C AQAwNAYIKwYBBQUHAQEEKDAmMCQGCCsGAQUFBzABhhhodHRwOi8vb2NzcC5kaWdp Y2VydC5jb20wQgYDVR0fBDswOTA3oDWgM4YxaHR0cDovL2NybDMuZGlnaWNlcnQu Y29tL0RpZ2lDZXJ0R2xvYmFsUm9vdENBLmNybDBMBgNVHSAERTBDMDcGCWCGSAGG /WwBAjAqMCgGCCsGAQUFBwIBFhxodHRwczovL3d3dy5kaWdpY2VydC5jb20vQ1BT MAgGBmeBDAECATANBgkqhkiG9w0BAQsFAAOCAQEAK3Gp6/aGq7aBZsxf/oQ+TD/B SwW3AU4ETK+GQf2kFzYZkby5SFrHdPomunx2HBzViUchGoofGgg7gHW0W3MlQAXW M0r5LUvStcr82QDWYNPaUy4taCQmyaJ+VB+6wxHstSigOlSNF2a6vg4rgexixeiV 4YSB03Yqp2t3TeZHM9ESfkus74nQyW7pRGezj+TC44xCagCQQOzzNmzEAP2SnCrJ sNE2DpRVMnL8J6xBRdjmOsC3N6cQuKuRXbzByVBjCqAA8t1L0I+9wXJerLPyErjy rMKWaBFLmfK/AHNF4ZihwPGOc7w6UHczBZXH5RFzJNnww+WnKuTPI0HfnVH8lg==


END CERTIFICATE-----
Archived 1 129

Side-by-Side/Vertical/Tiled Tabs

Is there a functionality to view Tabs Side-by-Side, or Vertical yet? Or is there a plan for it; similar to the recent version of Edge Chromium? I have read several questi… (read more)

Is there a functionality to view Tabs Side-by-Side, or Vertical yet? Or is there a plan for it; similar to the recent version of Edge Chromium? I have read several questions; and their work-around solutions of using a side bar or sing two windows and arranging them side-by-side. Neither functionality offers synchronized scrolling. I used Tile Tabs or We Tabs add-on in the past which was great.

Archived 1 187

Mozila Bookmarks

Hi I have lost all my bookmarks. I bought a new device. On downloading Firefox the the bookmarks toolbar was Google's. Now Firefox on my other devices has the the Google… (read more)

Hi I have lost all my bookmarks. I bought a new device. On downloading Firefox the the bookmarks toolbar was Google's. Now Firefox on my other devices has the the Google bookmarks toolbar. Help please.

Archived 2 293

Latest update caused messed up fonts on pages and tabs

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial a… (read more)

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial and/or Arial Round .... does not help.

How do I either fix this, or undo this update, or is there a fix coming ASAP??

Archived 5 186

Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (read more)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Archived 7 128

Unable to access webpages via Firefox

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice g… (read more)

Webpages don't open on Firefox and a link is clicked (for example, a link in an email). This problem does not happen when using another browser. I followed the advice given to someone who had the same problem. Switching to "No proxy" as suggested did not correct the problem. The advice was from zeroknight and is pasted below: zeroknight 12/1/23, 1:28 AM more options The browser settings are in the menu that looks like three horizontal bars (≡). From there, go into Connection Settings and change "Use system proxy settings" to "No proxy".

Refreshing Firefox did not correct the problem

Archived 2 30

Firefox startup

I started up Firefox this morning and received to following message XULRunner Error: Platform version '127.0.2 is not compatible.... i found this error on the internet… (read more)

I started up Firefox this morning and received to following message

XULRunner Error: Platform version '127.0.2 is not compatible....

i found this error on the internet, proposed solution, I uninstalled Firefox and found my profiles... NO WHAT DO I DO....?

Archived 1 50

This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another langu… (read more)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Archived 1 49

fire fox browser

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It … (read more)

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

Archived 4 245