Constant crashing multiple times a day.

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the old… (read more)

After the most recent Firefox update, my browser has been repeatedly crashing multiple times a day, but it doesn't even show up in the crash reports tab. In fact, the oldest crash report had been from August. It'll start by freezing up, and then it will stop responding, and even if I wait for a bit, it never starts up again. Sometimes I cant even close it normally (like with the "would you like to close (insert program) or wait for it to respond?) panel) and have to resort to using the task manager. Other browsers work just fine, but Firefox has been a long time favorite, so I'm hesitant to stop using it altogether despite it's current issues.

I've tried just about everything, including troubleshooting mode - it still crashes - and refreshing it repeatedly. I've also tried uninstalling and reinstalling, doing full scans of my computer multiple times for malware - coming up empty - and doing full computer restarts as well. Nothing I've done has managed to work, and every other suggestion is something I've already tried. I'm even beginning to think it's a problem with my PC itself, even though Firefox is the only thing having this issue.

This never happened before the most recent update, and my current version is 106.0.2. I'm not sure what to do now, and I'm very tech-illiterate, so I'd like some help please.

Asked by p1nkdw3ll3rmask 1 month ago

Last reply by techguy150 1 month ago

Stop New Tab Autoplay

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some tim… (read more)

How to force Firefox stop autoplaying videos when I'm switching to the i.e. new YouTube tab, but in the same time do not pause a next video on YouTube playlist. Some time ago it worked well, but now if I set Block Audio or\and Video in settings, I have to manually click Play, and with Allow Audio and Video chosen it starts playing video immediately after I click on another tab.

Asked by SomeOne 1 month ago

Last reply by lonestarnot 2 days ago

how can i change the color of the top of the page on your browser pages. I changed it when you recently sent an email with a window on changing the color. I want to change it back to a different color but can't figure out how to do it

how can i change the color of the top of the page on your browser pages. I changed it when you recently sent an email with a window on changing the color. I want to chang… (read more)

how can i change the color of the top of the page on your browser pages. I changed it when you recently sent an email with a window on changing the color. I want to change it back to a different color but can't figure out how to do it

Asked by BillPhilpot 1 month ago

Last reply by wurzelpurzel 1 month ago

  • Solved

private browsing window is a different color now

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to … (read more)

After an update today, private browsing windows now are a different color than the other windows. I don't want them to be a different color. How do I change them back to the same as the other windows?

Also, how do I remove the extra text label next to the private mode icon, and just generally put things back to the way they used to look?

Asked by Sterrence 1 month ago

Answered by cor-el 1 month ago

  • Solved

After the automatic update (Using 106.0.1) clicking Recently Closed Tabs or Recently Closed Windows does nothing

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows … (read more)

Is this a known issue for the new update? Whenever I try to click Recently Closed Windows in particular, it just does nothing. It has the grey highlighted bar that shows it wants to do something, but then does nothing. About 1 out of 100 times when i click Recently Closed Tabs, it WILL open to show my recently closed tabs, but generally does the same thing as Recently Closed Windows. I know I have recently closed tabs because I restored session and it is currently showing all my old tabs I had open prior to the update. I also tested to see if my recently closed had just reset by opening a new window and closing it, but it still just does nothing. I use the Recently Closed Windows quite a bit and it's quite irritating that it appears to be broken.

Asked by illyasviel101 1 month ago

Answered by illyasviel101 1 month ago

exclude pinned tabs from "List all Tabs" . . . is back again with the newest update!!

exclude pinned tabs from "List all Tabs" This happened before and it is really annoying. All of the pinned tabs are now on the list of tabs dropdown where the non-pinned… (read more)

exclude pinned tabs from "List all Tabs"

This happened before and it is really annoying. All of the pinned tabs are now on the list of tabs dropdown where the non-pinned tabs should show. It is hard to work this way. Help!

Asked by trina2 1 month ago

Last reply by cor-el 1 month ago

myssa.gov problem with FireFox

When I try to open the myssa site, l can log in at the https://secure.ssa.gov/RIL/SiView.action login screen. But then it immediately goes to a page saying "We cannot pro… (read more)

When I try to open the myssa site, l can log in at the https://secure.ssa.gov/RIL/SiView.action login screen. But then it immediately goes to a page saying "We cannot process your request at this time. Please try again later." It's been doing that for weeks now.

If I log in - same userid and password - using either Chrome or Edge, this does not happen. Instead I get the usual 2-factor thing, then the usual "accept terms" thing, and I'm on my way.

So what's messed up with my FFox? This is on the latest 106.01 FFox release, on Windows 10 with the latest stuff MS has auto-installed.

Asked by Laptop 1 month ago

Attempting to use deleted Secondary Email for NEW account.

I deleted my Secondary Email from my Firefox Account so I could use it on a new seperate account but when I try to Sign Up it tries to log me in instead and says I can't … (read more)

I deleted my Secondary Email from my Firefox Account so I could use it on a new seperate account but when I try to Sign Up it tries to log me in instead and says I can't sign in with a secondary email. I there a set time I have to wait before I can reuse the deleted email or will someone at Mozilla need to fix this for me ?

Asked by Michael Walker 1 month ago

Last reply by Dropa 1 month ago

  • Solved

How to get rid of square tab named "firefox view" to "sync with other devices"??

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my… (read more)

How to get rid of square tab named "firefox view" to "sync with other devices"?? This appeared after a firefox update a few days ago and purports to sync firefox with my "other devices" Right now it shows "33% completed". I do not have any other devices .... just my computer. This extra tab takes up room on the page and I just want to get rid of it but there is no apparent way to close it. I view this as an unwelcome intrusion on my Firefox browser --- How do I get rid of it?

Asked by aland1948 1 month ago

Answered by Balázs Meskó 1 month ago

Receiving Firefox Account Tips emails even though I'm not subscribed

Hi, I am receiving "Firefox Account Tips" emails even after I unsubscribed. I created a new Firefox account a few days ago, and after the first account tips email I unsub… (read more)

Hi, I am receiving "Firefox Account Tips" emails even after I unsubscribed. I created a new Firefox account a few days ago, and after the first account tips email I unsubscribed using the link at the bottom of the email. But the emails keep coming. If I open the unsubscribe link in the email, it takes me to my account preferences, where all email options are already unselected (including "Firefox account tips"). How can I stop these emails?

Asked by james.butler2 1 month ago

How can I edit the default Dictionary?

The problem is that I ve seen many times a word being mispelled due to original's author mistake. Especially in other languages. Is there any base that feedback can be gi… (read more)

The problem is that I ve seen many times a word being mispelled due to original's author mistake. Especially in other languages. Is there any base that feedback can be given and taken care in the next update? Many dictionaries work on that base, like WordPress Plugin translation tool.

Asked by Yannis 1 month ago

Download failure

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to g… (read more)

Firefox will not download anything from any website. Any time I try to access pdf, jpeg or what ever all I get is "download failed". I always need to resort to Edge to get it, ready to be done with Firefox. Any suggestions for someone who is only mildly technical? I have tried opening in Firefox and Adobe, tried saving instead, nothing works

Asked by mdoherty 1 month ago

Last reply by Terry 1 month ago

Need to make Firefox stop automatically downloading PDF files. None of the suggested fixes work.

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to n… (read more)

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to no avail. None of them work. I’ve tried the following:

Going into settings, downloads, and checking “Always ask you where to save files.” Didn’t work.

Going into settings, applications, and under PDF, choosing “always ask.” Didn’t work.

Going into settings, applications, and under PDF, choosing “open in firefox.” Didn’t work.

Going into about:config and changing browser.download.alwaysOpenPanel from true to false. Didn’t work

None of these fixes stopped firefox from automatically downloading pdf files. I can’t just click on a pdf file to look at it without firefox downloading it.

I’m at wit’s end. My recylcle bin is full of unwanted pdf files.

Please give me a solution that actually works. My version is 105.0.3.

Asked by tamszion 1 month ago

Last reply by James 4 days ago

My firefox is hijacked by bing

My firefox is hijacked by bing, once I search something with google, it automatically jumps to bing and I have no idea how to remove it. Tried different solutions, anti v… (read more)

My firefox is hijacked by bing, once I search something with google, it automatically jumps to bing and I have no idea how to remove it. Tried different solutions, anti virus, clean extension, reset...you name it. However, it is never fixed.

Asked by Backingtimeyang 1 month ago

Dashlane extension not working

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on? I've used Das… (read more)

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

Asked by Eli 2 months ago

Last reply by Dropa 2 months ago

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (read more)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

meetup.com gives 502 bad gateway

The page at https://www.meetup.com/Silicon-Drinkabout-Cambridge/ looks normal except that all the events say "needs a location" although they have a location assigned. If… (read more)

The page at https://www.meetup.com/Silicon-Drinkabout-Cambridge/ looks normal except that all the events say "needs a location" although they have a location assigned. If I click on any of them it just says "502 bad gateway". The site works fine in Microsoft Edge.

Asked by John Grant 2 months ago

Last reply by John Grant 2 months ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 2 months ago

Last reply by Dropa 2 months ago

how to set up automatic translation (i.e., korean to english, etc.)

how to set up automatic translation (i.e., korean to english, etc.) wanted to read a site but there was no translation option. How can we set this up? I think am on ver… (read more)

how to set up automatic translation (i.e., korean to english, etc.)

wanted to read a site but there was no translation option. How can we set this up? I think am on version 78 for the Mac


edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS or Mac OS X 10.9.

Asked by _Aruthra 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago