145.0 update problem

After the 145.0 update when I start Firefox both the menu bar and the top bar with the exit icon are missing. This is the first issue I've had since using Firefox when th… (read more)

After the 145.0 update when I start Firefox both the menu bar and the top bar with the exit icon are missing. This is the first issue I've had since using Firefox when the new revision was in the 20's. Per some quick Support research, I press F 11 twice (NOT once) to restore the screen to include the top bar with exit icon and menu bar with my Windows task bar showing (as normal for the past 2 decades). When I close out Firefox in less than full screen mode and then start up Firefox again, it properly includes both the top bar with exit icon and the menu bar. HOWEVER, if I close Firefox in full screen and then restart, I am missing the top icon bar and menu bar... again. Press F11 twice and the bars are back to square one. HOW DO I FIX THIS SO I DON'T HAVE TO PRESS F11 TWICE ON EVERY STARTUP TO RESTORE MY SCREEN?????? WHY DID YOUR RECENT UPDATE CHANGE MY SCREEN SETTINGS?????

Asked by m.reinholt 3 weeks ago

Last reply by Bradley Reed 2 weeks ago

pinned tabs

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened fire… (read more)

For a week my pinned tabs are lost every time I open Firefox. I have checked my settings, they were the same as always. I have de-selected them, closed and re-opened firefox, selected them again, closed and re-opened again, pinned my tabs again. Then closed and re-opened firefox and still they are not there. I have done this multiple time with the same results. This seems to have started after the last update.

Asked by Jeffrey 4 months ago

Last reply by Dr. Chinchu C 2 hours ago

I would like to delete all my dumb comments but don't know how

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted. If you can please delete them for… (read more)

Tell me how to delete all my comments that I have made at Mozilla. None of my comments are valid and I wish to have them all deleted.

If you can please delete them for me.

Dennis Coleman decnexus7hd@gmail.com

Asked by Dennis 4 days ago

video chat and calling on messenger

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything… (read more)

Each time a video call comes in, the message on messenger, says Video calling is not supported on this browser. I've gone to the browser settings and cannot find anything that would change this. Help.

Asked by Ann Wilson 5 months ago

Last reply by Kiki 5 months ago

The settings are reset every time I open the browser

I don't know if this is the proper topic, but I'm not sure what to call it. For the longest time I've had an issue with the settings being reset every time I open the bro… (read more)

I don't know if this is the proper topic, but I'm not sure what to call it. For the longest time I've had an issue with the settings being reset every time I open the browser - all my add-ons are off, all my configurations return to the original state, every single time. I have to manually turn them on all over again every time. Does anybody else has the same issue? Can it be solved somehow? Do I need to redownload Firefox or something?

Asked by Black Evyl 1 week ago

Last reply by The Obsidian Path Lab 5 days ago

How do I minimize the web page? There is no icon for it. Now, I've attached a screen shot that does not show an icon of other means of minimizing that screen.

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of mini… (read more)

How do I minimize the web page when I don't see the usual icon at the top of the page. Now, I've attached a screen shot that does not show any icon of other means of minimizing that screen. I'm running Windows 11 and WORD 2021.

The screen appears on Opera and Google Chrome with the icons. Thanks.

Asked by phillip_minyard 3 weeks ago

Last reply by davidgwilson 13 hours ago

Firefox Loads Blank Pages After Update — Only Works After Refresh

Hi community, Since the last Firefox update, I’ve noticed that many websites load as a blank white page on the first attempt. The only way to get the content to appear i… (read more)

Hi community,

Since the last Firefox update, I’ve noticed that many websites load as a blank white page on the first attempt. The only way to get the content to appear is by refreshing the page manually (Ctrl+R).

This happens randomly on both static and dynamic websites — sometimes even on Firefox’s own support pages. I’ve already tried:

Clearing cache and cookies

Disabling all extensions

Running Firefox in Troubleshoot Mode

But the issue still occurs. No errors in the console either.

Is this a known issue with a recent update? Or could it be related to hardware acceleration, DNS, or caching settings?

Would appreciate any advice or similar experiences!

Asked by Nasro 5 months ago

Last reply by Nasro 5 months ago

Fitting page content

Some webpages don't fully fit in the browser window. There is no way to scroll down to retrieve the hidden info. I can zoom out, but that shrinks the font to unreadable.… (read more)

Some webpages don't fully fit in the browser window. There is no way to scroll down to retrieve the hidden info. I can zoom out, but that shrinks the font to unreadable. Why no scroll bar?

Asked by sergeirach01 3 weeks ago

Last reply by Denys 2 weeks ago

Change the colors of the bookmarks sidebar

Since the latest Firefox update, the color of the letters appears black on a gray background, making them invisible. How can I change the colors of the bookmarks sidebar?… (read more)

Since the latest Firefox update, the color of the letters appears black on a gray background, making them invisible. How can I change the colors of the bookmarks sidebar? Thanks in advance.

Asked by olivier.rouy 5 months ago

Last reply by Paul 5 months ago

  • Solved

Old Firefox Data folder - Cant delete it

Hi everyone I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop. Awesome stuff. Sadly I cant get rid of it, here is why: 1. At first i… (read more)

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Asked by alexisvongermania 4 months ago

Answered by alexisvongermania 4 months ago

  • Solved

New Tab page text color

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity… (read more)

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity-stream darkWallpaper" using the inspector and it works fine, but how make this change permanently?

Asked by yakov.mirenkov 4 months ago

Answered by yakov.mirenkov 4 months ago

  • Solved

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 2 weeks ago

Answered by Jota 2 weeks ago

Youtube webside is not usable on firefox

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anyth… (read more)

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Asked by Pawiu 1 month ago

Last reply by Pawiu 1 month ago