Firefox Community Forum

I'm using Firefox v136.0 on a Windows 11 host.

Each time I open Firefox the software prompts me two times (via a dialog) to enter the primary password. (I previously enabled and defined a primary password.) I'm also prompted twice to enter the primary password when I open the Firefox's SETTINGS page. This happens in "regular" and SAFE mode. I do not have any extensions installed nor themes installed/enabled. The only plugins that are installed are "OpenH264 Video Codec provided by Cisco Systems, Inc." and "Widevine Content Decryption Module provided by Google Inc."

When I delete the primary password, the browser does not prompt me to enter the primary password on startup or when opening the SETTINGS page.

FWIW, I've tried the following sequence, but the problem persists:

1. Uninstall Firefox
2. Delete as many temporary files as I can in $HOME\AppData\Local\Tmp\
3. Delete $HOME\AppData\Local\Mozilla\
4. Delete $HOME\AppData\Roaming\Mozilla\
5. Reboot
6. Reinstall Firefox
7. Open Firefox and add a primary password
8. Close and reopen Firefox

When I reopen Firefox, it prompts me twice to enter my primary password. When I open Firefox's SETTINGS, I am prompted twice to enter the primary password.

Any suggestions as to how I can convince Firefox to not prompt me twice for the primary password when opening the browser would be appreciated.

In current version of firefox when attempting to log in to yahoo.com I get the error message from AT&T:

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over.

No error when using edge or chrome.

I can't sign in to my Yahoo powered AT&T accounts on Firefox, but I can on Edge.

The steps I have taken to fix this are: I cleared my cache at least twice, restarted my AT&T supplied BGW320-500 router/modem and PC multiple times, a few at the same time, but none of them have done anything to fix the issue. I figured mos of them wouldn't since I can sign on using Edge. My PC is an HP Pavilion running Windows 11 on Firefox version 135.0 (64 bit).

At first when I would click on the toolbar bookmark for my AT&T email I received the panel on the right side of the screen that shows all of the AT&T accounts I'm logged in, as if I'm switching to another email account. I then selected the account I wanted to access and it changes to the login screen which is the normal process. I selected the same account again and it switches to have me input the password where I select "keep me signed in" and then the account so it will auto fill the password. I made sure it was the correct password then selected sign in. It thinks for a few seconds where the text in the tab shows "Logout successful", which is again, normal when switching from one AT&T account to another. It then loaded a page that states "Something's gone wrong", which is the attachment provided.

After I cleared the cache, and clicked on the toolbar bookmark for my AT&T email, the that opens is the one that opens where I am no logged in to any AT&T account. The results are the same as before and the same error page loads shown in the attachment when I select any email account and try to log on to it.

I'm recovering from neck surgery that along with my previous neck surgery has most definitely ruined my life, I'm wearing a halo on my head, and my neck and shoulders are cramping up so much and I just can't deal with this right now. Any help would be greatly appreciated. Until then I guess I have to use Edge for my email because I haven't imported my bookmarks from Firefox, nor do I want to.

Today the icons on New Tab have been resized which makes it difficult to see the differences. As seen in the attached images the logo icons have been reduced in size but the generic letter icons have had their outside edges overlain with the border. Not only has the visible area of the thumbnail been reduced but the title for each of the icons has also been truncated. Another thing to note is there is also more vertical space between the icons.

When I looked into this further I found information about the about:config page. As per https://support.mozilla.org/en-US/questions/1338808 I found and edited the browser.newtabpage.activity-stream.newNewtabExperience.enabled key to false. This did not change the icon size.

I also noticed the next key browser.newtabpage.activity-stream.newNewtabLayouts.variant-b So I changed it from true to false. This seemed to work... Hooray!!!

Unfortunately after I closed and reopened firefox the small icons were back.

Please help, the shortcut icons are only helpful if they are readable and identifiable.

Hello, The typeface/font size on the browser tabs and booksmarks are TINY, like maybe 4pt font in context. I've seen some solutions posted (and archived) as recently as Sept. 2023 but I've tried dozens of times and they still do nothing. The font size adjustment choices in Mozilla / Firefox settings adjust the font on WEBPAGES themselves, NOT the still-maddening teensy tiny font at the top of the webpage, where it frankly really counts. HELP!

My laptop (a Lenovo Ideapad220s) did an automatic Windows 11 update (I believe it was the 2H24 update). After that Firefox (version 133, 64 bit) would only open with the message "Gah. Your tab just crashed". Nothing I tried has worked, not any of the remedies found in support pages. I somehow did a Firefox software update and it shows as a separate icon and has not migrated any of the passwords and bookmarks I had in the software version that keeps crashing (my default browser). Trying to get access to the encrypted passwords to the many sites I've got with Firefox I opened the browser in troubleshooting mode. In this mode I have access to all the passwords saved over time, and the browser seems to work fine.

Any suggestions on what I need to fix or if this is related to the Windows update? I'd like not to have to go through the two-step process to use the browser.

Thanks!

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the game I play ads come on all the time. I would love to find anything on where to even find where an ad blocker would be on my computer. I've searched add ons and extensions and apps and everything I can think of and no ad blocker. Please help

The other day, several of my extensions were automatically uninstalled from a bunch of my devices. After going through and reinstalling most of them, the reinstalled extensions don't seem to be propagating to other devices via sync. Newly installed extensions that I didn't have installed before seem to propagate fine. Is there some way I can fix the extension data on my account so that they start syncing properly again?

This morning I went to check my email on gmail, and google asked me to sign in again. Easy, I thought. I entered my account, and then google asked for my passkey. Until this morning this meant that on my mac it would ask me to place my finger on the right key on the keyboard. This morning it just froze firefox indefinitely. I then tried on Safari, and it worked as expected. I checked the version of firefox: it's 136.0.1. Obviously something changed (i.e. broke!) with the new version. Has anybody else experienced this? Any suggested fixes?

I'm unable to log into my social security account when using firefox. Have no trouble with safari.

I get the following when using firefox:

400 Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Hello, when many tabs are open, the mute button takes up almost the entire tab. When I go to a tab, I get to the mute button... https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-03-01-03-07-42-491a45.png Is it possible to remove this function on the tab, but leave the sound icon itself? So that when I click on the sound icon, the tab is switched to instead of mute?

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling me I am using an adblocker. But I will not go back to google as my browser.

I am having difficulty trying to view a website. I receive the following message whenever I try to view this website:

"Suspected Phishing This website has been reported for potential phishing.

Phishing is when a site attempts to steal sensitive information by falsely presenting as a safe source."

There are two buttons beneath this message, the one on the left which reads "Learn More," the one on the right which reads "Ignore & Proceed." Yet when I click on either of the buttons a blank white page appears.

The web address in the URL field also changes from the website I originally selected to the following:

https://www.smartredirect.de/redir/clickGate.php?u=IgKHHLBT&m=1&p=8vZ5ugFkSx&t=vHbSdnLT&st=&s=&url=http%3A%2F%2Fwww.brutaltops.com%2F&r=https%3A%2F%2Fwww.google.com%2Fsearch%3Fq%3DBrutalTops.com%26sca_esv%3D9a8e8f6bd3ba345e%26source%3Dhp%26ei%3DHMO2Z6SJBaqWwbkP7JzXUA%26iflsig%3DACkRmUkAAAAAZ7bRLHc87-cSI48xaawgAj9EjL-Nm71U%26ved%3D0ahUKEwikh43Vx9GLAxUqSzABHWzOFQoQ4dUDCBM%26oq%3DBrutalTops.com%26gs_lp%3DEgdnd3Mtd2l6Ig5CcnV0YWxUb3BzLmNvbUjNa1CbCliBWXABeACQAQCYAW-gAfcKqgEEMTYuMbgBDMgBAPgBAZgCCaAClwaoAgrCAgoQABgDGOoCGI8BwgIKEC4YAxjqAhiPAcICERAuGIAEGJECGNEDGMcBGIoFwgILEAAYgAQYkQIYigXCAg4QLhiABBixAxjRAxjHAcICBRAuGIAEwgIREC4YgAQYsQMY0QMYgwEYxwHCAgsQLhiABBjRAxjHAcICCBAAGIAEGLEDwgIXEC4YgAQYkQIYsQMY0QMYgwEYxwEYigXCAgUQABiABMICCxAAGIAEGLEDGIMBwgIIEC4YgAQYsQPCAg4QLhiABBixAxiDARiKBcICCxAAGIAEGJIDGIoFwgILEC4YgAQYsQMY1ALCAhEQABiABBiRAhixAxiDARiKBcICFBAuGIAEGJECGLEDGIMBGNQCGIoFwgIREC4YgAQYkQIYxwEYigUYrwHCAg8QABiABBixAxgKGEYY-QHCAgoQABiABBixAxgKwgINEAAYgAQYsQMYgwEYCsICBxAuGIAEGArCAgcQABiABBgKwgIFEAAY7wWYAxPxBQrZJeqRYy6tkgcDNi4zoAeUYg%26sclient%3Dgws-wiz

Why would I not be able to view this website (and others too) with Firefox but am able with Chrome? I want to be able use Firefox, as Chrome will not allow use of an extension that Firefox will.

Please tell me how this problem may be fixed.