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Unable to log in to Fidelity account

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this a… (read more)

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this action right now. Please try again." Same this morning. Fidelity could not figure it out, and is sending me to you for assistance.

FYI: I am able to connect to all other accounts I attempted: NY Times, Chase bank, etc. Also, when I tried to log in to Fidelity via Microsoft Edge, I was able to get in. (NOTE: I DO NOT wish to use Edge or any other browser - I prefer Firefox)

Can someone help me?

Asked by jf360cpw 3 months ago

Last reply by zeroknight 3 months ago

Theme Change Problems

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do … (read more)

I have made a decision on which theme & colors I want to use and have set it for default. However, whenever open my browser I have to change it to my default. Why do I have to change every time? Thanks

Asked by TRAdkins7 3 months ago

Last reply by zeroknight 3 months ago

searches in address bar

I do not want my searches to be reflected in the address bar. I believe in prior versions of Firefox there was a checkbox to delete that provision. I'm using Firefox 12… (read more)

I do not want my searches to be reflected in the address bar. I believe in prior versions of Firefox there was a checkbox to delete that provision. I'm using Firefox 123.0 64-bit with Windows 10 and have been through the setting and more tools areas but found no way to remove that function. I did try the about:config suggestions but still have no joy.

Asked by stevespangler2008 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Error Message

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is: "Bad Request Your browser sent… (read more)

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is:

"Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I have tried 20 times. There is nothing wrong on the website; my wife can access the same on her Mac computer.

Any advice? Thank you

Asked by rick.orzy 3 months ago

Last reply by zeroknight 3 months ago

Web site login fails with latest Firefox

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cle… (read more)

After latest Firefox update this morning, attempts to login to Fidelity.com fail with message "we can't complete this action right now". No problem if I use Chrome. I cleared cookies and rebooted. Running Windows 10. Fidelity technical support not seeing anything obvious but suspicious it is related to this latest update.

Asked by EdRussell 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Removing Tabs Bar in Firefox Browser on Windows

Hi, I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947… (read more)

Hi,

I'm trying to remove the bar at the top of firefox browser with tabs in them. I read another article (https://support.mozilla.org/es/questions/1417387#answer-1588947) under spain link, i think, and the solution said to write "TabsToolbar-customization-target { visibility: collapse !important; }" somewhere. Where do I go to write that?

I tried the console by pressing f12, but that doesn't seem like that's it. In that article it also mentions to go to about:config and change the status of "browser.tabs.drawInTitlebar" to false, or delete it, but didn't work either.

Asked by Rohan Kapur 3 months ago

Answered by Rohan Kapur 3 months ago

Sync data from dead laptop?

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, it… (read more)

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, its all still my desktop's. I even tried uninstalling and reinstalling and firefox automatically restored all my desktop crap. I really need my laptop's bookmarks, any advice? Thanks in advance

Asked by stilluseful2 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Cannot login to outlook email suddenly.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they… (read more)

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E

Asked by evanddessasauiii 3 months ago

Last reply by zeroknight 3 months ago

Firefox 123.0 Now Opens up New Tab or Window - How to Override This?

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in s… (read more)

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in settings) when it didn't before. When I try this with Firefox using Google.com to search, it does NOT open up a new window/tab. But when I try it with Yahoo.com when using Google Chrome, it does NOT open up a new tab. So it would appear that the behavior is being caused by something in Firefox.

I tried making various changes in settings and Firefox about:config that were recommended in previous questions here, but they did not alter the behavior. I would like the behavior to return to simply performing the search within the same window (I can always scroll back to get the original page). Can anyone help?

Asked by lsedels 3 months ago

Last reply by zeroknight 3 months ago

Error message: "No video with supported format and MIME type found" with mp3 files

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Fire… (read more)

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Firefox 123.0 on my M1 (ARM) iMac running OS 14.3.1; when using Firefox 123.0 on my M1 (ARM) MacBook Air running OS 14.3.1; when using Firefox 123.0 on Win 11;and when using Firefox 115.8 on my Intel MacBook Pro running OS 10.14.6.

The same mp3 files (https://www.gatherthepeople.org/test/styled-7/page-3) play without any problem with Chrome and Safari on the Mac and with Edge on Win 11 .

Thanks

Asked by Moshe ben Asher 3 months ago

Last reply by cor-el 3 months ago

  • Solved

firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (read more)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Asked by Radu 3 months ago

Answered by zeroknight 3 months ago

Is there any way to export all bookmarks as a cron job?

Hi, I would like to export all my bookmarks once a day. This needs to happen automatically because it will be part of a bigger idea where I will be working with this file… (read more)

Hi, I would like to export all my bookmarks once a day. This needs to happen automatically because it will be part of a bigger idea where I will be working with this file etc.

Is there any way to do this? For example: - do it using API directly in the Firefox Sync service? - do it via command line in Windows?

Any other idea?

Asked by dev/null 3 months ago

Last reply by cor-el 3 months ago

  • Solved

When I play a YouTube video on a web page, the playback box has a big white colour.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the we… (read more)

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

Asked by feifang feng 3 months ago

Answered by zeroknight 3 months ago

website certificate

Hi there, Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywher… (read more)

Hi there,

Our website, Stjathenaeum.org, goes to a page saying the certification does not match, and says you can continue at your own risk (basically). Is there anywhere to fix this issue?

Thank you! Scott Davis

Asked by sdavis3 3 months ago

Last reply by cor-el 3 months ago

Audio problem

When watching a video on YouTube, the sound suddenly stopped playing. Currently, sounds in video and audio are not played on all sites. The problem is only in the browse… (read more)

When watching a video on YouTube, the sound suddenly stopped playing. Currently, sounds in video and audio are not played on all sites.

The problem is only in the browser. Audio and video files are perfectly reproduced by the VLC player. There is also sound in the Chrome and Firefox ESR browser.

My actions. 1. Disabled all extensions 2. Clearing history and deleting all cookies

My browser - Firefox Developer edition, version 123.0b9 OS - Debian 12

P.S. I have been using the developer edition for many years. It seems to me more convenient and faster compared to regular Firefox. I really don’t want to delete the customized browser.

I need help with audio in browser...

Many thanks!

Asked by Val_Ery 3 months ago

Last reply by jonzn4SUSE 3 months ago

How can I disable this stupid and useless message?

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN. How can I disable it? Seriously, Mozilla is really doing their best to scar… (read more)

Firefox keeps asking me if I want to start it with windows. Again. And Again. AAAAAAND AGAIN.

How can I disable it? Seriously, Mozilla is really doing their best to scare me away... How could they think it's a good Idea to annoy their users over and over again?

The Images show the message in german...

Asked by Daniel Keller 3 months ago

Last reply by zeroknight 3 months ago