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  • Archived

Firefox keeps downloading strange random .htm files

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm They are 0 bytes, empty when I open in notepad and if I right… (read more)

Hello, Last few days Firefox keeps automatically downloading strange files like mLZrOMIV.htm icFSREgF.htm

They are 0 bytes, empty when I open in notepad and if I right click in download section and select copy download link I just get about:blank

I checked PC for viruses using Eset Online tool and Windows defender. No problems.

Has anyone run into something like this?

Asked by keeperoftheelderscrolls 2 years ago

Last reply by keeperoftheelderscrolls 2 years ago

  • Archived

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Can't find how to scan QR code when trying to add my Android phone to Firefox

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be … (read more)

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

Asked by Daryl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I am unable to create a Firefox account.

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC. … (read more)

Well, the subject should be self-explanatory. But i need help in creating a Firefox account. Keep in mind that I am not eligible for Google Play because I use a PC.

Asked by bergendorf819 2 years ago

Last reply by James 2 years ago

  • Archived

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (read more)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Asked by justinwarmuth 2 years ago

Last reply by justinwarmuth 2 years ago

  • Archived

Cant login to my Firefox account to sync a new laptop running Windows. Can login on to iphone on same account

I am switching jobs and want to sync my Firefox history from old work computer to new. Both run Windows. I changed the primary email associated with my account from the o… (read more)

I am switching jobs and want to sync my Firefox history from old work computer to new. Both run Windows. I changed the primary email associated with my account from the old work account to a new email. No problem. I synced the new email to my iphone no problem. Now im trying to download and sync Firefox to my new laptop. Running Windows and Im trapped in a crazy loop. I login with correct password to the new email and it asks for the authorization code and when I enter that, Firefox switches to the OLD email and asks for that password. I am not sure I have that password correct because i set the account up four years ago. Regardless, i cant sync my new laptop. But I was able to sync it on my iphone so it CAN be done with the email addy and password I am confident about. Please help.

Asked by jack.johnson.aspen 2 years ago

Last reply by jack.johnson.aspen 2 years ago

  • Solved
  • Archived

Stop auto-download for Version 98.0.1 (64-bit)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I op… (read more)

Hi, new updates on Version 98.0.1 quite a hassle for me. It auto-download all my files even when I just want to view. Is there any other way to disable this feature? I opened Setting>Download but there is no disable button or checkbox for that. Please help me. Thank you in advance.

Asked by miszluuna 2 years ago

Answered by Terry 2 years ago

  • Archived

Actual update or a malware ?

Hello, I've only recently started using Firefox and the browser used to update automatically, however, today, I got a pop-up message asking me to update it. It was from… (read more)

Hello, I've only recently started using Firefox and the browser used to update automatically, however, today, I got a pop-up message asking me to update it. It was from "Mozilla Corporation", plus at that time the browser was working extremely slow, which that got me thinking that maybe it wasn't working efficiently due to not being updated. So, I ran the program and installed the update, and later, on visiting this page, I got to know that most of such pop-ups are malwares. I got extremely scared and decided to search the update history of the browser.

It said the following:

"Firefox 100.0 Installed on: (today's date) Status: The update could not be installed (patch apply failed)."

This confused me further as I don't know if what I installed was a malware program or a genuine update.

Could you please help me out ?

Asked by aastha.88.singh 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Failed download: How to resume my 60+gig. It suddenly just went failed and I can't even see .part in the download folder

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume… (read more)

I downloaded a large filed in my Firefox Browser and it took me 2 days to download the file but when it's almost done, it suddenly failed download. Can you help me resume the download? I think it stopped around 60 gig.

Asked by michaelferrer2k18 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Two versions listed in W11 "Apps and Features"

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall vers… (read more)

I have Mozilla Firefox version 99.0 and version 100.0 listed in "Apps and Features." Firefox 99.0 4/5/2022 330MB Firefox 100.0 5/3/2022 207MB Can I safely uninstall version 99.0?

Asked by MartyA 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (read more)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Asked by Barret Swart 2 years ago

Last reply by cor-el 2 years ago

  • Archived

What happens if I uninstall and reinstall Firefox

Firefox is just not working for me. It's not reading the stylesheets on my website, tabs are disappearing but the websites are still open. It seems the installation may h… (read more)

Firefox is just not working for me. It's not reading the stylesheets on my website, tabs are disappearing but the websites are still open. It seems the installation may have become corrupt. If I uninstall and reinstall what data will I lose if any?

Asked by mrsyardbroom 2 years ago

Last reply by mrsyardbroom 2 years ago

  • Archived

I am having problem signing in to uBlock even though I have used Firefox for years

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complet… (read more)

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complete the sign into uBlock extension

Asked by Martha Merryman 2 years ago

Last reply by James 2 years ago