firefox failed to read configuration file

Hi there! Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the … (read more)

Hi there!

Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the browser normally and my settings remain intact.

Is there anything I can do to address this notification without reinstalling Firefox? I would appreciate any guidance or suggestions you may have.

Thank you for your time, and I look forward to hearing back from you soon.

Best regards, sander

Asked by sander732 5 months ago

Last reply by cor-el 4 months ago

IDM extension not working

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue… (read more)

My IDM extension no longer seems to be the default downloader. Downloads now come via the native Windows (8.1) downloader. Can you suggest any way of resolving this issue?

Asked by John Sullivan 5 months ago

Last reply by magedmjaher 3 months ago

Firefox changes "%" to "_" when downloaded filenames contain "%" character

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets ch… (read more)

Pretty niche problem, but I couldn't find anyone else with the same kind of problem. Whenever I try to download a file with "%" on its filename, the "%" character gets changed to an underscore. Like say, if I try to download a file named "Skyrim 100% save file", it becomes "Skyrim 100_ save file". Not sure why this is even happening, but it only happens in Firefox. Not Chrome nor Edge.

Asked by rappyfx 5 hours ago

Last reply by cor-el 2 hours ago

when I click on laptop my Firefox, nothing happens but if I run as Administrator, swindow opens but can't use..it just is open

'I refreshed my Firefox bn, I had saved asswords which I could see, I don't want to l;ose book msrks and passwords , refresh didn't helput it still won' t … (read more)

'I refreshed my Firefox bn, I had saved asswords which I could see, I don't want to l;ose book msrks and passwords , refresh didn't helput it still won' t

Asked by Don Johnson 11 hours ago

Third party cookies are blocked, despite of config change

We use FireFox 118+ . our product needs to collect all cookies, including 3rd party cookies from any domain loaded. * We have turned off "Total Cookie Protection" by s… (read more)

We use FireFox 118+ . our product needs to collect all cookies, including 3rd party cookies from any domain loaded.

* We have turned off "Total Cookie Protection" by selecting Custom privacy settings and un-checking all check boxes (sceenshot attached)
  • Also turned off "Enhanced Tracking Protection" for the website

But, when we browse to any site, the collected cookies under cross-domain are either empty or less compared to chrome.

Is there any other setting we can use to collect all the cookies ?

ex domain : https://www.santander.com/es/home , if you compare the cookies collected with chrome are much more than whats captured in FireFox.

Please help, this is crucial

Thanks,

Asked by Seema Hanji 1 day ago

Last reply by Seema Hanji 1 day ago

You tube video problems

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with o… (read more)

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with other browsers, Chrome, Brave. So, it just seems with Firefox this issue pertains. Can some one please help so I don't experience the Firefox you tube problems. Thank you.

Asked by sciencemagic 3 days ago

Last reply by sciencemagic 15 hours ago

  • Solved

New Translate Button/Function not showing with Version 118.0.1

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico web… (read more)

I was just updated to version 118.0.1 which is advertised to contain a webpage translation function. I clicked the show me button which sent me to the Firefox Mexico webpage. However, there's no Translate button/icon in the address bar. I've verified I'm running version 118.0.1 and have rebooted the computer. Still no Translate function observed. Any ideas?

Thanks, Mike P

Asked by wa8vms 4 days ago

Answered by wa8vms 4 days ago

translate beta uninstall

translate beta: Please help to deinstall this annoying feature. Setting <browser.translations.automaticallyPopup = false.> doesnt do anything. uninstall mozilla and… (read more)

translate beta: Please help to deinstall this annoying feature. Setting <browser.translations.automaticallyPopup = false.> doesnt do anything. uninstall mozilla and re- install again? thanks'

Asked by johkornacher 4 days ago

Last reply by zeroknight 4 days ago

Video Playback Issue on Fedora 38 - "Media Playback Aborted due to Corruption"

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notab… (read more)

I'm encountering consistent video playback issues on Firefox while running Fedora 38. The error message I receive when attempting to play videos from certain sites, notably LinkedIn and Twitter (now X), is:

  • The media playback was aborted due to a corruption problem or because the media used features your browser did not support.*

Furthermore, when examining Firefox's console while attempting to play a video, I observed the following error:

  • [Child 5999, MediaDecoderStateMachine #1] WARNING: Decoder=7fdb3c55a100 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - mozilla::MediaResult mozilla::FFmpegDataDecoder<60>::InitDecoder(AVDictionary**): Couldn't open avcodec: file /builddir/build/BUILD/firefox-118.0/dom/media/MediaDecoderStateMachineBase.cpp:166*

Steps to Reproduce: 1. Navigate to LinkedIn or X (previously Twitter). 2. Attempt to play any video content. 3. Observe the aforementioned error.

Additional Details: - OS: Fedora 38 - Firefox version: Initially 117.0.1, then updated to 118, both 64-bit. - This issue does not occur on Google Chrome on the same system. - I have attempted the following troubleshooting steps without success:

 1. Updated Firefox to the latest version.
 2. Enabled DRM content.
 3. Booted Firefox in Safe Mode.
 4. Disabled hardware acceleration.
 5. Cleared cache and cookies.
 6. Used a Flatpak version of Firefox.

This issue has significantly impacted my user experience, and I hope to find a resolution soon. Any assistance or guidance would be greatly appreciated.

Thank you!

Asked by rusty_python 5 days ago

Last reply by zeroknight 4 days ago

  • Solved

XUL Runner Error

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message: XUL Runner Erro… (read more)

Possibly there was an auto update of MOZILLA FIREFOX on our DELL LAPTOP (Windows 11). Now, we cannot get a Mozilla window to open - due to error message:

XUL Runner Error: Platform version '118.0.1' is not compatible with minVersion >= 118.0 maxVersion <=118.0

Can someone please help us get back to a previous version of Mozilla Fire. Perhaps it is a Windows error. I have no way of knowing. Please help me. My email is: [removed email from public] Thank you.

Asked by raem.kauai 5 days ago

Answered by raem.kauai 5 days ago

Firefox scrollbar too thin in Windows 11

The scrollbar is way too thin. I've searched online and tried all of the tips and they don't work. The scrollbar is almost useless. Does anyone know a fix for Windows 1… (read more)

The scrollbar is way too thin. I've searched online and tried all of the tips and they don't work. The scrollbar is almost useless.

Does anyone know a fix for Windows 11?

Asked by mjames277 5 days ago

Last reply by cor-el 5 days ago

  • Solved

Fullpage translation icon doesn't appear on address bar

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation… (read more)

With the new 118 version that introduced fullpage translations, whenever I got to a site that's not in English and that is one of the supported languages, the translation icon doesn't appear at all in the address bar. I can go to the menu and click "Translate Page..." and then the icon will appear but when I click to "Show original" it dissapears.

Asked by Ecastro179 5 days ago

Answered by TyDraniu 5 days ago

download

I have clicked the 'always ask where to save download' box, but the save files to downloads is still active. How do I get it to ask me where to download to every time? … (read more)

I have clicked the 'always ask where to save download' box, but the save files to downloads is still active. How do I get it to ask me where to download to every time?

Asked by grahamlock54 6 days ago

Last reply by zeroknight 5 days ago

tabs under address bar

Firefox used to have an option to put tabs back under the address bar, it is missing. I don't want to mess with custom css files every update when mozilla breaks things a… (read more)

Firefox used to have an option to put tabs back under the address bar, it is missing. I don't want to mess with custom css files every update when mozilla breaks things again.

Asked by mobiuspoint 1 week ago

Last reply by cor-el 6 days ago

Cant go on certian webstie

Hi firefox support. So I have not been able to access a website called "roblox" For ages. When I google the name and click it this comes up the refresh button goes crazy … (read more)

Hi firefox support. So I have not been able to access a website called "roblox" For ages. When I google the name and click it this comes up the refresh button goes crazy and tries keeps reloading. Please help.

-Theo

Asked by Theo 1 week ago

Last reply by cor-el 1 week ago

Tab Bar

when i open a new tab,add on managers tab also opens. open another tab same thing, so if i have 4 tabs open also have 4 add on managers open it dose not do it in troublsh… (read more)

when i open a new tab,add on managers tab also opens. open another tab same thing, so if i have 4 tabs open also have 4 add on managers open it dose not do it in troublshoot mode

Asked by Juddi 1 week ago

Last reply by Terry 1 week ago

Google Docs in Firefox having trouble with cursor jumping around incorrectly.

In the last couple of days, I have been having troubles editing Google Docs documents. Certain actions cause the cursor to jump around in the document. For example, i… (read more)

In the last couple of days, I have been having troubles editing Google Docs documents. Certain actions cause the cursor to jump around in the document.

For example, if I am sitting in a bulleted list, if I invoke the "increase indent" function through a menu or through the keyboard shortcut (tab key), the increase indent function executes correctly, but then the cursor moves to a new position a few lines earlier in the document.

Other operations cause similar movement of the cursor.

I am not alone in seeing this. When I originally encountered it I tried google support and found this thread where somebody else reported similar behaviour: https://support.google.com/docs/thread/236206911/cursor-jumps-to-some-random-location-when-i-press-enter-or-tab?hl=en-GB&sjid=15035544943505962877-NA .

I contributed to that thread, and on the advice of Google technical support tried various things. I disabled all my add-ons and refreshed firefox. The problem still occurred. But if I tried Google Chrome, I did not see the problem.

The problem persists across different documents.

I observed the problem in two separate environments: on both my laptop and my desktop computers. In both cases I'm running the latest release version of firefox (117.0.1). My desktop runs windows 11 while my laptop runs windows 10 -- both are up-to-date.

However, my wife can edit the same documents without seeing the problem. So, it's something specific to my environment. We use the same add-ons. The only difference I can think of is that I use a firefox account for syncing bookmarks across devices while she does not.

If I can provide any additional information, please let me know. Thanks!

Asked by dougsjunk 1 week ago

Last reply by diana77duma@gmail.com 6 days ago

Can't sign in to Firefox to use Pocket

If I want to read a Pocket article, it asks me to sign in to Firefox. When I put in my user name, it does not advance beyond this page: https://accounts.firefox.com/oauth… (read more)

If I want to read a Pocket article, it asks me to sign in to Firefox. When I put in my user name, it does not advance beyond this page: https://accounts.firefox.com/oauth/signin?client_id= . . . I'm guessing that it may be allowing cookies, but it looks like cookies for Firefox and Mozilla are being allowed. Can you assist so I can save a Pocket story?

Asked by apogee9 1 week ago

Last reply by Paul 1 week ago