Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome?

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome? When calling or accepting a call the screen goes to "Something… (read more)

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome? When calling or accepting a call the screen goes to "Something went wrong"? Same symptom on two desktops, two laptops, and one notepad. Windows 10.

Asked by mikeerny 1 day ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 2 days ago

Last reply by Joshua Xiong 1 day ago

  • Solved

Google Image Previews look off center in vanilla Firefox

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up i… (read more)

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.

Asked by spaceferret 3 days ago

Answered by spaceferret 12 hours ago

Choose how to handle Downloads (Dev´s please let us keep the choice!)

This is related to: https://support.mozilla.org/en-US/questions/1370409 I´ve found out, that this Workaround seems to no longer to work since Ver. 101.0.1 (last working V… (read more)

This is related to: https://support.mozilla.org/en-US/questions/1370409

I´ve found out, that this Workaround seems to no longer to work since Ver. 101.0.1 (last working Ver.)

This is especially regarding Downloads triggered out of the embedded PDF Viewer in Firefox, when You click on the "Download PDF" Symbol.

Until this Ver. You could still bring back the "Choose What you want to do with the file" Window if You set the mentioned about:config setting to false (linked thread above).

I see this actually as quite crucial and almost a bug, since You will have departments with Workflows build around this. - Thank You for any insight or help

Asked by jipa20 3 days ago

Last reply by darthno2 3 days ago

  • Solved

change log in email

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but… (read more)

Primary email no longer exists, I have 2nd email address but cannot access because log in email no longer exists. You keep asking me to log in to change primary email but I cannot log in because email does not exist any more. You are sending me in circles.

Asked by mikelin1 3 days ago

Answered by mikelin1 3 days ago

  • Solved

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything … (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 3 days ago

Answered by NathanTheGraves 3 days ago

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 3 days ago

Last reply by RobertJ 3 days ago

  • Solved

Youtube occasionally infinite loads

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there I've tried deleting c… (read more)

Sometimes when I open a video it doesn't play, it infinite loads with a black screen and I tested it on a separate browser and the video works there

I've tried deleting cache and cookies but it doesn't work

Asked by RandomDuck 4 days ago

Answered by Mamoon 3 days ago

Magnet downloads

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement… (read more)

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement is asked. I'm sure this question has been asked a million times and I don't understand why ticking the box once doesn't solve the problem Any assistance would be appreciated. Thank you.

Asked by cagey.k 6 days ago

Last reply by adnanrapp551 5 days ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 6 days ago

Last reply by citizen1138x 11 hours ago

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 6 days ago

  • Solved

Yahoo mail menu buttons not working, can't delete or anything

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they … (read more)

None of the menu buttons work at the top of yahoo mail in firefox when an e-mail is open, I am able to use these in Microsoft Edge. Until the last update of firefox they worked so something broke in the latest release 103.0.1 is my guess. I restarted without extensions and still broken.

Asked by jfelber 1 week ago

Answered by jfelber 6 days ago

Twitch tab stutters

Like in https://support.mozilla.org/en-US/questions/1224759 my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's … (read more)

Like in

https://support.mozilla.org/en-US/questions/1224759

my twitch tab stutters when i change from a different tab to the twitch tab. I don't have it everytime, it's really inconsistent. It appears that my video moves forward some seconds. Suggestions like in the link didn't helped for me.

I tried: - set media.suspend-bkgnd-video.enabled to false and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled back to true and restart -> didn't solve the issue -set media.suspend-bkgnd-video.enabled to false set network.http.throttle.version to 1, restart,

 set media.suspend-bkgnd-video.enabled to true again and restart -> nope

- set network.http.throttle.version to 0 and restart -> nope.

I'm really helpful for any ideas. Thanks in advance!

Asked by brychcy_1993 1 week ago

Unable to visit some websites due to Network Protocol Error but then if I use another browser I can visit the website

Hey there, So I have been trying to visit various websites and they don't allow me to visit them due to 'Network Protocol Error'. However, when I use another browser I ca… (read more)

Hey there,

So I have been trying to visit various websites and they don't allow me to visit them due to 'Network Protocol Error'. However, when I use another browser I can visit the website just fine.

Any reason why this might happen?

Asked by uhCrypto 1 week ago

Cant update Firefox and Firefox is sending incorrect location to websites like Facebook and Craigslist

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's go… (read more)

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's going on?

Second...when I go to Facebook and show event near me it thinks I am in Washington State and not California and I cant seem to fix it. Also just logged into craigslist today and it gave me Washington State Seattle area? What is this all about?

Any help would be appreciated.

Jacques

Asked by jacqlennon 1 week ago

Printing Problem: Print preview looks fine. Image not scaled when printed

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit. Text prints just fine but images (barcodes, etc) that need to be… (read more)

I am trying to print shipping labels from Amazon and a third-party web app running Firefox 103.0 64-bit.

Text prints just fine but images (barcodes, etc) that need to be scaled down do not do so causing them to be truncated on the page.

I have cleared print settings and tried two different printers to no avail. The documents/images print correctly from Chrome. I have tried using the system dialog to print but this also does not correct the issue.

Any help is greatly appreciated as I currently cannot use Firefox for the essential daily task of printing packing slip / mailing labels.

Asked by gschertz 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

the latest firefox update overfills my screen so I can't see or access words, links or whatever on top, bottom and sides. Unusable now.

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I … (read more)

I don;t know if I chose the right "best describes the question" because the first half of the option is off the screen to the left, and there's no way to scroll over. I would like to go back to the version that preceded this latest update please. It worked well. Please reply by email, [email-removed], because I can't read most of what's on the screen here. I hope someone pays attention to this, because otherwise I'll have to abandon Firefox, and it's been by far my preferred browser. Can't think what you've done to it. Your updates in the past all worked fine. I'm on a Lenovo ThinkPad S145 with Windows10.

Asked by vshelford 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

Login To Walgreens

I am no longer able to login to my Walgreens account with Firefox. It worked until mid June, I can still gain access using Chrome. Turning off Privacy Badger does not hel… (read more)

I am no longer able to login to my Walgreens account with Firefox. It worked until mid June, I can still gain access using Chrome. Turning off Privacy Badger does not help and no trackers are detected by Firefox .

Ver. 103.0 64bit

Asked by Dan 2 weeks ago

Last reply by Dan 2 weeks ago