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Concerned about AI use.

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on th… (read more)

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on these technologies. I do not want, nor will I put up with, new AI features in my browser. If the company continues this push, I will move to a different browser. It'll be very annoying, and I'll be really upset about it, but it's what I'll have to do if y'all keep going down this path. Please stop.

Asked by sschenew 3 weeks ago

Last reply by Paul 3 weeks ago

AI integration - do not.

"hi yes we're firefox, a private browser that prides ourselves on being without bloatware. but we're going to add ai integration! yay!" Are you kidding me? What is wrong … (read more)

"hi yes we're firefox, a private browser that prides ourselves on being without bloatware. but we're going to add ai integration! yay!" Are you kidding me? What is wrong with you? This new CEO joins and wants to destroy what Firefox *prides itself on* and WHY PEOPLE use it. I am very disappointed. I converted to Mozilla from Google years ago and have loved it ever since. It's such an absolute shame; I will have to find a new company to support. Was the point of Mozilla not to create private, secure programs? Do not integrate AI. We don't want it. We hate it. It's useless and it kills the earth. And I sure as heck won't be comfortable storing my passwords in my account anymore! You will destroy this.

Asked by rjquincely 3 weeks ago

Last reply by Paul 3 weeks ago

2 Factor Mozilla Account - Invalid

Hi All, I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check… (read more)

Hi All,

I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check your authenticator app and try again."

And I am positive I am doing it right. As I would normally do it; scan the QR code, enter in the 6 digit code.

If anyone has the same issue or solved it, please let me know.

Asked by Richard Tran 5 months ago

Last reply by Kiki 5 months ago

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and S… (read more)

Please create a new version of the browser app that supports the ability to use FileSystemAPI on directories, this is essential for working with a BeatBuddy project and SD cards that are saved on my computer using the online editor. Regards, Guy James

Asked by guy_james 2 weeks ago

Last reply by TyDraniu 2 weeks ago

How do I purge AI from my browser?

I don't want AI I don't even want to be near it. I don't want it lurking in the background of my browser. I don't want to waste a single processing cycle on even consider… (read more)

I don't want AI I don't even want to be near it. I don't want it lurking in the background of my browser. I don't want to waste a single processing cycle on even considering it. I never wanted AI, and they jammed it into my browser.

Currently, they popped up an ad for "AI Enhanced Tab grouping" and said that you can turn it off in the settings. I looked in the settings, and could not find such a thing. Searching for "Tabs" "Suggested" "AI" and other such related terms yields no AI things.

Why tell me I can turn something off in the settings if there is no setting to turn it off?

But that's just the start.

I want nothing to do with AI. I don't want to use a browser that supports it.

I WILL MAKE MY OWN DAMN BROWSER IF I HAVE TO. I QUIT GOOGLE, I'LL QUIT FIREFOX.

Mozilla used to be a safe-haven from all the bullshit other tech companies were pulling. And now this.

GET. AI. OUT. OF. MY. BROWSER.

I DON'T CARE IF IT'S LOCAL. I DON'T CARE IF YOU SAY IT'S SECURE. I DON'T CARE IF IT'S GETTING BETTER. I. DO. NOT. CARE.

GIVE ME THE OPTION TO PURGE AI FROM MY BROWSER OR BY FUCK I'LL FIND A NEW BROWSER.

Asked by scottsummers611 4 months ago

Last reply by pleasebothermehere 4 months ago

Restoring bookmarks

When I do this: Click the menu button Fx89menuButton to open the menu panel. Click Bookmarks and then click the Manage bookmarks bar at the bottom. In the Library window… (read more)

When I do this:

Click the menu button Fx89menuButton to open the menu panel. Click Bookmarks and then click the Manage bookmarks bar at the bottom. In the Library window, click the Import and Backup button and then select Restore.

I get a blank slate. No files listed.

When I go into the Profile, I see C:\Users\whatt\AppData\Roaming\Mozilla\Firefox\Profiles\shgdgxn6.default-release-1752271533405\bookmarkbackups

How do I restore bookmarks from that file?

Asked by wh 2 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Latest Firefox Update

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar. When this happened last - months ago - it seems … (read more)

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

Asked by algee_73 2 weeks ago

Last reply by David DeBord 2 weeks ago

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Asked by Herb Burgleman 2 months ago

Last reply by Paul 3 weeks ago

ai bloat

the only reason ive been using firefox is because its one of the few browsers that doesnt use AI. now this? anthony enzor-demeo what in the hell is wrong with you? no one… (read more)

the only reason ive been using firefox is because its one of the few browsers that doesnt use AI. now this? anthony enzor-demeo what in the hell is wrong with you? no one wants this, stop pushing AI in a browser we all use SPECIFICALLY to avoid other browsers' (like chrome) sell out. i dont care if there's opt out I don't want this to be an option in the first place, and I know a lot of others feel the same.

i am not the kind of person who has brand loyalty, and if you continue with this I'll find something else to use.

Asked by Jay Thompson 3 weeks ago

Last reply by Paul 3 weeks ago

AI Integration Feedback

I am incredibly concerned and disappointed over the announcement of the intention to turn Firefox into an AI browser. I use Firefox primarily for privacy concerns, and th… (read more)

I am incredibly concerned and disappointed over the announcement of the intention to turn Firefox into an AI browser. I use Firefox primarily for privacy concerns, and the already existing AI "features" that it has are pushing my boundaries already. The addition of more AI into this browser will slow it down, deplete natural resources, and ultimately push me away from it. I've been using Firefox happily for over 15 years now, don't ruin the good thing we have here.

AI is trash that doesn't do what it's being touted as capable of doing, and I'm sick of having it shoved in my face. Don't flush decades of good will down the toilet for no reason.

Asked by Turbro 3 weeks ago

Last reply by Paul 3 weeks ago

Application error: a client-side exception has occurred while loading(see the browser console for more information).

Application error: a client-side exception has occurred while loading (see the browser console for more information). where is the browser console? how do i fix it never… (read more)

Application error: a client-side exception has occurred while loading (see the browser console for more information).

where is the browser console? how do i fix it never had an issue with until the last two days?

Asked by J 6 months ago

Last reply by rvcanada 1 day ago