Firefox Community Forum

When I play YouTube videos in Firefox, the video stutters and drops frames, even at 480p. Audio keeps playing normally. This does not happen in Chrome on the same computer. The issue started about a week ago. I’m using Firefox on Windows 11 on a laptop. Restarting Firefox did not fix it.

Access Denied You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.acf7d517.1771548295.4f66cee0

https://errors.edgesuite.net/18.acf7d517.1771548295.4f66cee0 is what I get when going to https:\goddady.com as of today. Running on Windows7 (no, I won't upgrade). Tried a variety of changes. But Chrome works fine. Any suggestions?

Trying to reactivate my Adobe CS6 software package and when I try to login to the Adobe website it tells me that to access the Adobe site I have to update my Mozilla browser by adding JavaScript to the browser. Why is this required and is there any means to access Adobe using Firefox without complicating the browser by adding JavaScript?

I have a new laptop and am using Firefox as my browser. But when I'm on Facebook, go to chats it says that video chat isn't supported by this browser. Does Firefox not allow this? I've tried going to permissions to allow Facebook to access my camera and microphone, but unable to do so. How do I use the video chat feature in Facebook chats?

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I could not access.

I've embedded a Youtube video from our company's YouTube page into our website. It works fine on Chrome, but on Firefox it displays the error message: 'Video unavailable Playback on other websites has been disabled by the video owner Watch on YouTube' I have not disabled playback on other websites. Where could this problem be? It looks unprofessional for the video not to be working.

Any help would be much appreciated.

a web site continues to say mozilla browser need update to correctly access web page. I have downloaded latest update ESR for Firebox (using windows 7 OS) But web site still says I need update! Is it me or the web site that has the problem?

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transitions. This issue is not present in Chrome, where the animations run smoothly without any noticeable lag.

Expected Behavior: The animation should render smoothly on both Chrome and Firefox without any stuttering or lag, providing a seamless experience for users.

Steps to Reproduce:

Open the provided SVG code in Firefox.

Observe the animation, particularly the elements with animate and animateTransform attributes.

Notice the stuttering or lag compared to the smooth rendering in Chrome.

On a few sites that use recaptcha I am not getting a response to sending information. An example is Big Fish games, I have partial access to the site, am able to buy games, download and play. But when I attempt to sign in to my actual account, the part where my credit card number, game points, etc are kept I put my user name & password in but when click on the "send" button nothing happens, no error message, nothing.

If I switch to that "other browser" from Seattle there is no problem - type in the user name and password, click on "send" and I'm in with no problem.

I've asked Big Fish support - they are pretty clueless.

msn.com and outlook.com recently changed their login procedure and I can't login using firefox. I get an error 400.

Hello,

I am having an issue where my google account half logs out after every session. My gmail remains logged in, but google search does not. Google drive (and this is the main issue), is stuck so that it can see the files of my account, but insists I'm not signed in.

When I attempt to login and retry nothing happens and it remains in the loop. Before today I have been able to open documents only accessible when signed in on google drive by going to the direct link. This is now intermittantly thinking I am not signed in but mostly working.

Things I have tried:

• Troubleshoot mode does not fix this problem.
• My firefox is up to date.
• I have seen this with no extensions or ad blockers.
• I have seen this both with and without cookies from google allowed.
• Screenshots attached from when I talked through this with google support. They said it was a problem on your end and can't do anything.
• This can be solved by logging out of all accounts and back in. But this is not an acceptable solution.

Hi, I need help with an issue related to how my website https://forganica.com/ loads in Firefox. The site works fine on Chrome and mobile browsers, but in Firefox some elements are not rendering correctly and the layout shifts on scroll. Is there a recommended way to debug layout or CSS rendering issues specifically in Firefox? And is there any Firefox-specific setting or developer tool I should check to understand why my site behaves differently?

Moderator note: This question has been edited to correct the formatting.

When I try to sign in to Chase banking, it tells me to upgrade my browser, which I have already done. Had to use Edge to login successfully. Using Windows 11 Pro with current Firefox browser.

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

I am trying to get on an website but it will not let me it keeps saying to verify url or contact support i have updated both laptop and desk top and for some reason this one particular website will not let me have access is this an issue you that you can help me with.