Firefox Support Forum

Hi ---- Wondering if anyone can help with this. Every time I open Firefox (my default browser), I get a spinning wheel, the browser doesn't load and my whole system crashes.

I have tried reinstalling Firefox - same problem occurs. Anyone got any tips? I'm running a mac on El Capitan and have been for a while with no browser problems.

Firefox is not working at all no ad ons work at all i have done eveerything that i was told to

by other  techs  i hhave uninstaled reinstall  so many times it is ridiculous about to stop using   firefox

I keep getting SECURE CONNECTION FAILED trying to sign in to my Gmail Email account. It was fine yesterday. Everything else (websites etc) I can accesson Firefox Browser.

HOW CAN I SORT THIS?

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

�??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~��)}�?�q��ie?��?����BX�r��� �nQ�?����K#T�??�4j�Ѻ�<=�DѾJ_bvh=W?

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

The Troubleshooting Information page is blank.

Also, when I wrote this post, I got this;

Troubleshooting Information (optional):

We can't automatically get your browser's troubleshooting data, please . . . .

ctrl-F4 does still work to close a tab but ctrl-W doesn't ctrl-T (new tab) doesn't

In writing this I also found ctrl-N has stopped opening a new window, ctrl-O ctrl-+ ctrl--(minus)

(They all do the expected thing in Thunderbird)

What have I done?

Hi can you please help me, how to activate Java script....some website I cannot share certain articles I need, yet I can easily share with Tweeter but not with FB I am technically challenged, is it possible for someone to help me, thank you.

Firefox complete broke for me. I have a Dell XPS laptop with windows 10, purchased about a month ago. Yesterday, when I clicked on firefox, it opened frozen with no menu or toolbar at the top. I restarted my computer to no avail. This morning, I reinstalled firefox. It seemed to be working fine, but now has stopped. Now, when I open it, it is the same. Frozen with no menu or toolbar at the top (see attached screenshot). I have one add-on, which I added, Ad-Block Plus. Any ideas?

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. Most of the time the http:// version does not resolve to a website. It just hunts and hunts and hunts. This same thing happens many times when I click on a link in gmail which I open in Firefox.

Since we are all supposed to be using httpS:// these days, why doesn't Firefox default to https://?

Is there some setting that I'm missing?

Thanks, Caitlin

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and never had any issue with logging in to my firefox account before. I have plenty of trouble with my location WITHIN the state (Oklahoma), because apparently the only cities that exist in the state are OKC and Tulsa /eyeroll, but I've never had an issue with the state itself being misidentified. I could understand if a VPN was causing the issue, but I'm not using a VPN (I know, I probably should, but imagine the login issue THEN! lol). Thanks in advance for any help.

I think this is a problem of Firefox, because the login in my oxid shop works under MS Edge.

Anyway, in Firefox I see the login window of oxid but despite entering the correct access data, I do not get into the oxid backend. The login window is always there.

its obvious that the last version of FF has setting issues. Something new in the config settings is preventing css mods from taking place. I know about the toolkit css item etc.... but there is something else that is not right. Maybe you should check with Apple before you release updates. Please find out what is is..you might have to talk to Apple and try different things on a Mac ....to confirm that css works.. I am running the latest.. I think its definitely a FF thing because it worked before and other fonts controlled by Mac are not having the problems that the bookmarks toolbar is having regarding css to enlarge the microscopic font that in on a Mac toolbar. If you cant find anything then I guess its time to go to Brave.

When I access "Cookies and Site Data" the "Manage Data" button does not appear. I usually have to refresh the page once or twice to activate it. Then, when I select it - the pop-up window for "Manage Cookies and Site Data" very often is blank. Again, I either have to wait some time or refresh to get the list of cookies. Is this normal?