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  • Archived

Ad blocker

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happe… (read more)

Ad blocker and Ad blocker ultimate pop-ups are constantly showing up even though I already own, or have both of them installed. Please show me how to stop this from happening.

Asked by mvw363 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox stops displaying images in Facebook, only shows a description.

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.… (read more)

I have found that after a short time Firefox stops displaying images in Facebook and only shows a description of what it thinks the image is. I have Firefox version 95.0.2 (64-bit) with Windows 10 with the latest updates installed. I have a Dell laptop with an i7 cpu and 63 GB of RAM. This does not occur with other browsers. Reloading the page does not fix it, only a complete shutdown and startup of Firefox.

Asked by bp1952 1 year ago

Last reply by Terry 1 year ago

  • Archived

Minimize, Maximise and Exit all now hiding.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind. Befor the latest update, when I moved my mouse to the top of the screen … (read more)

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Asked by lucyblairs 1 year ago

Last reply by tiffanyboyd78 1 year ago

  • Archived

Bookmarks backup

Is there a possibility to get from you a backup of my bookmarks from last week? My Wife did reset the password without reading the the "may delete your history etc" messa… (read more)

Is there a possibility to get from you a backup of my bookmarks from last week? My Wife did reset the password without reading the the "may delete your history etc" message.


can I get a backup from last week?

Asked by Leunamteck 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Third Party Session Cookies

Hello, I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content syst… (read more)

Hello,

I am a college professor at University of New Haven, which uses the Canvas online learning system. Within Canvas, we have access to the Kaltura media content system where we can create, upload, and share videos with our students through the Canvas application.

This has worked fine until recently. Now, whenever I try to access my Kaltura media through Canvas, I get the following error message:

"It seems your browser is blocking 3rd party session cookies which are required for the Kaltura application. To resolve this issue, please update your settings to allow 3rd party cookies." (see attached photo for reference)

I assume there was a routine Firefox update sometime recently that imposed stricter restriction on third-party cookies. But I have followed all the instructions here (https://support.mozilla.org/en-US/kb/third-party-cookies-firefox-tracking-protection?redirectslug=disable-third-party-cookies&redirectlocale=en-US), and I am still unable to access Kaltura through Canvas (I get the same error message).

FYI - I am able to access Kaltura through Canvas on Chrome, so I know this is a Firefox-specific issue. But I hate Chrome and want to keep using Firefox!

Is this something you can help me with?

Let me know - thanks!

Adam Caress

Asked by adam.caress 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Default search engine

While trying to switch my default search engine in Firefox preferences, the only search engine that is available says "a browser" and has the firefox logo next it. There … (read more)

While trying to switch my default search engine in Firefox preferences, the only search engine that is available says "a browser" and has the firefox logo next it. There are no additional search engines to choose and it's driving me insane.

Is there something I'm missing? If anyone could help me get a google search engine in the toolbar, I would be grateful.

Thanks Austen

Asked by austenconley 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these s… (read more)

Suddenly the backgrounds to many Firefox screens - browser, history, settings - changed from white to black. This makes it very difficult for me to read whats on these screens. How do I change them back to white?

The browser screen was black and I did that "about:config" thing and toggled the "browser.proton.enabled" to False which converted the background of the browser to back to white but all the other drop down menus are still black. The bookmark toolbar menu is black, the background of the hamburger menu is black, and the "customize menu" background is black. These areas are now difficult for me to see.

When FF developers start fooling around with colors in the FF browser they need to tread lightly and be aware of all accessibility problems their users may have. Where accessibility is concerned, one size doesn't fit all. Some people have problems with white backgrounds and others, like myself, have problems reading screens with black backgrounds. One simply MUST be aware of sight problems in users.

P.S. I tried uploading photos of the black backgrounds in question but the upload wheel just kept spinning. The photo size was within accepted parameter. Also, I tried to check the box "Email me when someone answers the thread" but that wouldnt work either.

Asked by Rosie.Oh.Rosie 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Access to clipboard denied

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac). But Firefox Preferences shows NOTHING abo… (read more)

I keep getting the message 'Access to clipboard denied - please update your browser Preferences'. (Firefox in Windows and Mac).

But Firefox Preferences shows NOTHING about the clipboard.

This seems to be the default in the latest Firefox – before I updated it there was an annoying popup that asked me to select Block/Allow access to clipboard *and I always clicked Allow*. Now it is blocked and I cannot turn off the block.

This has made Firefox unusable.

Asked by richard.parslow 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

reader view and audio

on some web pages reader view shows w'out the read out loud function ... how to get full audio on please ? also , on other web pages reader does not appear at all o… (read more)

on some web pages reader view shows w'out the read out loud function ... how to get full audio on please ?

also , on other web pages reader does not appear at all on top screen menu ... fix ? i use win 10 and latest firefox version.

thanks, edward.

Asked by calgar 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Print only printing part of image.

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the uppe… (read more)

Clicking Print brings up the web page, looks fine. When I click the Print Button (with the Fit to Page Width icon lit) it only prints a much larger image. Only the upper left part of the image shown in the print window is printed. Ctrl-P does the same. This started a week or so ago. If I select the test on the page, then copy it, insert it into my word processor, then Print from the Word Processor it prints fine, correct size.

Ideas?

Asked by Craig Miller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bing has hijacked Firefox in a new intallationof Windows 11 and I want to remove it

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bin… (read more)

In a new installation of Windows 11,loading a Bing app for background pictures resulted in Bing hijacking Firefox making it impossible to start Firefox. I deleted the Bing app with no effect, I want Firefox back!

Asked by espicer 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How can I stop ad blockers?

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can preve… (read more)

I have firefox as browser on my PC, I am trying to leave reviews on a couple items and each time it doesn't let me saying "Please disable any ad blockers, which can prevent successful review submission.".

I am not great with computers, so please be very detailed in how to get it to allow me to review. 
Thanks

Asked by dkdabillo 1 year ago

Last reply by cor-el 1 year ago