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  • Archived

Installation aborted because the add-on appears to be corrupt.

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt… (read more)

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt' whether I save the file and install it in windows, or trey to install at the firefox addons page. I have done multiple re-installs of the latest browser, cleaned every file out of the system, even joined this community in case I have to get some kind of membership to get addons.

I am out of ideas to solve the problem, and I cannot find anywhere on the internet where the 'Installation aborted because the add-on appears to be corrupt'. problem I have is solved. Please help.

jkumpire

Asked by jkumpire 11 months ago

Last reply by nigeldalton 10 months ago

  • Archived

How can I import bookmarks (.html file) into firefox?

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the librar… (read more)

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the library doesn't match what I see in Firefox.

tia las

Asked by laslaslas14 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

screen sharing access

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entir… (read more)

When I join a Google Hangout and try to share my entire screen, Firefox always prompts me whether to share a window or the entire screen. I always want to share the entire screen. But when I enable the checkbox for "Remember this decision" I get this warning: Firefox can not allow permanent access to your screen.

Why does this happen? Is it because I'm on a unbuntu or is it specific to ubuntu Catalina?

Asked by gowthamimulakala9036 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Control + Shift + P doesn't work

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it. I'm assuming the same thing will happen here, but I… (read more)

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

Asked by rlpzboss02 12 months ago

Last reply by jscher2000 - Support Volunteer 12 months ago

  • Archived

Autofill not working after last update

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has be… (read more)

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

Asked by jayneeyoung91 11 months ago

Last reply by antonyldala 8 months ago

  • Archived

Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fi… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 11 months ago

Last reply by Terry 11 months ago

  • Archived

Drag-and-drop address to desktop to create internet shortcut is disabled

The drag-and-drop from address bar to desktop to create a internet shortcut is disabled. I can use about:config and change browser.launcherProcess.enabled to FALSE to fi… (read more)

The drag-and-drop from address bar to desktop to create a internet shortcut is disabled. I can use about:config and change browser.launcherProcess.enabled to FALSE to fix it but it does not last long. It will go back to TRUE. Is there a way to set it to FALSE permanently?

Thanks,

Asked by chanciusliu 12 months ago

Last reply by AliceWyman 12 months ago

  • Archived

Amazon Prime Videos not playing / Audible not playing

Hello, Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help". Am… (read more)

Hello,

Since 2 days ago, I've been unable to stream Amazon prime videos via Firefox. I'd get the error "Video unavailable. For assistance, please go to amazon help".

Amazon prime videos stream fine in Chrome Amazon prime app on my Android phone also works fine.

I have tried everything on the amazon help page (unless they don't apply), still won't work.

(List of their tips:

   * Close the Prime Video app on your device (or your web browser, if you're watching on your computer).
   * Restart your computer or connected device.
   * Ensure that your device or web browser has the latest updates.
   * Ensure that you’re not using the same account on multiple devices - you can only stream the same title to two devices at a time.
   * Ensure that any external device is connected to your TV or display using an HDMI cable that is compatible with HDCP 1.4 (for HD content) or HDCP 2.2 (for UHD and/or HDR content).
   * Pause other Internet activity – especially if other devices are using the network at the same time.
   * Check your Internet connection. You may need to restart your connected device and/or router.
   * If you’re able to connect to the Internet on other devices, update your connect device’s DNS settings. Please check with your device’s manufacturer for further details.
   * If you’re attempting to control a device using Alexa, try to unpair then pair the device again in the Alexa app.
   * Deactivate any VPN or proxy servers. )


Similar issue with Audible. Cannot play anything via Firefox. It's just frozen. Audible app on my phone works fine.

Thanks for your time

Asked by Kay.Noire 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Autofill

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank informa… (read more)

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank information on firefox behind an master password but it automatically autofills with out asking for the master password. Can I limit the sites that autofill passwords or require the master password in order to autofill? Any suggestions?

Asked by soysaucewasobi 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Mic and Cam

Hi, Its about time you looked at your Mic cam Cam settings I'm getting older, they should be set as on as Default, and switched to off if required This is a massive i… (read more)

Hi,

Its about time you looked at your Mic cam Cam settings

I'm getting older, they should be set as on as Default, and switched to off if required

This is a massive issue to a great part of the community I don't use Firefox as I used to, as so many of my clients are also moving away, ( Gone to different platforms to Edge and Chrome) I'm sure this can be easily fixed.

Dave, InfoTech Computers

Asked by hollafor 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox is opening file in browser (displaying as text) instead of downloading/asking me what to do with the file

I have a problem with how firefox is treating link to the file of type ".wotmod". For some reason firefox without asking is just opening file in the active tab (displayin… (read more)

I have a problem with how firefox is treating link to the file of type ".wotmod". For some reason firefox without asking is just opening file in the active tab (displaying it in the browser) when what I want to do is to download the file. Can i somehow force firefox to let me decide what to do with files of that extension? I did set action for all available ContentTypes to "Always ask" and I did check "Ask whether to open or save files" option in settings, but still Firefox is just opening those files in the browser. Other browsers like Chrome or Edge are letting me download the file, but I would prefer to use firefox for all my browsing needs. For anyone interested [[here|https://gitlab.com/wot-public-mods/replays-manager/-/releases]] is the link to gitlab release page containing multiple links to files of affected type. Below I have added screenshot of my settings: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2022-06-16-13-10-17-d4c7aa.png

Asked by 3mpy3ma 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Pages not loading using Browsec VPN

Starting yesterday June 1st web pages started loading very slowly when using Browsec VPN. Today the pages don't load at all. (noticed the latest version 101.0 was release… (read more)

Starting yesterday June 1st web pages started loading very slowly when using Browsec VPN. Today the pages don't load at all. (noticed the latest version 101.0 was released May 31st.)

I'm encountering the same problem using Browsec in Google Chrome but not while using Microsoft Edge

Asked by steen.winther 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

How do I make the Refresh/Reload button be part of the URL Bar ?

I swear there was an option for that. I accidentally right clicked the toolbar and clicked on Something that messed up the very customized way I had my toolbar set up. Th… (read more)

I swear there was an option for that. I accidentally right clicked the toolbar and clicked on Something that messed up the very customized way I had my toolbar set up. Then I realized the Refresh button was missing. I go to put it back and something feels VERY off. I realized that the Refresh button is not part of the URL bar. I am not sure if it was part of it before, but I know for sure it was an option at some point.

Asked by MainGoldDragon 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Firefox reported geographic location

How can I set my location in Firefox. I know better than anyone on the web where I am located, and Firefox is locating me hundreds of miles away, so I just want to set th… (read more)

How can I set my location in Firefox. I know better than anyone on the web where I am located, and Firefox is locating me hundreds of miles away, so I just want to set the Zip code for my actual location. Thanks for any advice! -Harry

Asked by harryhef2 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Asking for primary/master password for all passwords every time ?

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords … (read more)

Hello, (we are using the latest FF) due to technical requirements we share the same Firefox with our children. We use the primary/master password to access all passwords but FF asks for it just once at the very begin. Once we type the primary/master password in FF never asks again what means that our children can use them as well. Is there any setting in FF that will ask for the primary/master password every time we access password protected web page ?

Asked by user7777 12 months ago

Last reply by cor-el 12 months ago